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Class Summary
Run By: Carrie Williams (cwilliams@nhsocal.com)  MTM Tool: Class Summary
Date Run: Dec 19 2015 From Saved Query: No
Date: Dec 11 2015 Instructor(s):  Williams Course:  Word 2010 ­ Part 3
Learning Provider:  New Horizons ­ Southern California Location:  New Horizons ­ Tucson ­ (Learning Partner) Client:  Public Class
 
 
 
 
 
 
Summary 
 
Student Instructor Courseware Business Results Additional Questions
Learning 
Effectiveness Environment
courtstphmom@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00
wara.stewart@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00
Average 9.00 9.00 9.00 9.00 9.00 9.00
Summary (cont)
 
Student Average          
courtstphmom@yahoo.com  9.00          
wara.stewart@gmail.com  9.00          
Average 9.00          
Instructor
 
Student
The instructor was 
knowledgeable about the 
subject.
Participants were 
encouraged to take part 
in class discussions. Instructor overall
The instructor''s 
presentation skills were 
adequate.
The instructor provided real­world 
experiences and examples. Average
courtstphmom@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00
wara.stewart@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00
Average 9.00 9.00 9.00 9.00 9.00 9.00
Courseware
 
Student
Clarity of the training 
content
Technical depth of the 
training content
The material was 
organized logically.
Effectiveness of the labs 
in reinforcing the 
knowledge/skills learned 
in the modules
Relevance of the 
labs to real world 
job situations
Time dedicated to activities 
such as discussions, 
practices, and labs (as 
opposed to lecture)
courtstphmom@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00
wara.stewart@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00
Average 9.00 9.00 9.00 9.00 9.00 9.00
Courseware (cont)
 
Student
Language quality of the 
courseware (grammar, 
terminology, style) Average
       
courtstphmom@yahoo.com  9.00 9.00        
wara.stewart@gmail.com  9.00 9.00        
Average 9.00 9.00        
Business Results
 
This training will 
improve my job         
- 1 / 5 -
 
 
 
 
Student performance. Average
       
courtstphmom@yahoo.com  9.00 9.00        
wara.stewart@gmail.com  9.00 9.00        
Average 9.00 9.00        
Additional Questions
 
Student
How well did this 
training meet your 
expectations? Average
       
courtstphmom@yahoo.com  9.00 9.00        
wara.stewart@gmail.com  9.00 9.00        
Average 9.00 9.00        
Learning Effectiveness
 
Student
I have learned new 
knowledge/skills from 
this training. Average
       
courtstphmom@yahoo.com  9.00 9.00        
wara.stewart@gmail.com  9.00 9.00        
Average 9.00 9.00        
Environment
 
Student
The physical 
environment was 
conducive to learning.
The hardware was setup 
and functioning 
appropriately. Average
     
courtstphmom@yahoo.com  9.00 9.00 9.00      
wara.stewart@gmail.com  9.00 9.00 9.00      
Average 9.00 9.00 9.00      
Comments
 
Instructor
Comments: (Instructor)
wara.stewart@gmail.com  The instructor Ms. Carrie Williams was encouraging and made class delightful to be part of and the referring to as friend to myself and the 
online student made a great sense of comfort when a few mistakes not being able to following/catch instructions.
 
User Information
First Name
wara.stewart@gmail.com  Wara Charles
courtstphmom@yahoo.com  Guadalupe
 
Last Name
wara.stewart@gmail.com  Stewart
courtstphmom@yahoo.com  Gonzalez
 
Phone Number
wara.stewart@gmail.com  520­272­5908
courtstphmom@yahoo.com  6269059744
 
- 2 / 5 -
What was your main objective for completing this training?
wara.stewart@gmail.com  Prepare for a career change
courtstphmom@yahoo.com  Build new skills and knowledge (not related to a new software deployment)
 
Courseware
What suggestions do you have for enhancing the courseware?
wara.stewart@gmail.com  My only regret is that Ms. Carrie was not here in the beginning of my training of the Word/computer knowledge and I knew only zero of it. 
Miss Carrie Williams truly gave me a direction as how to slow down/put the time in the right way instead of jumping around to this and that 
subject. Then presenting the Idea to the other staff and myself. NOW I can say I AM truly putting the dots together. Thank you (Ms. Carrie)
 
Overall Satisfaction
Overall, how satisfied are you with this training course? (check only one) [Student Data]
wara.stewart@gmail.com  Very satisfied
courtstphmom@yahoo.com  Very satisfied
 
Business Results
Based on your response to the prior question, estimate how much of the improvement will be a direct result of this training.
wara.stewart@gmail.com  90%
courtstphmom@yahoo.com  90%
 
Estimate how much you expect your job performance related to the course subject matter to improve in the next 12 months. 
Include in your estimate any performance improvements due to this training, as well as all other factors like on­the job 
experience, incentives, and process improvements. (For example, if you feel that you can improve your performance by 
20% in the next 12 months based on this training plus all other factors, enter 20% here.)
wara.stewart@gmail.com  90%
courtstphmom@yahoo.com  90%
 
If you think this training will have a positive impact on your job performance, what areas will be impacted most? Check all 
that apply.
wara.stewart@gmail.com  increasing quality
wara.stewart@gmail.com  increasing productivity
wara.stewart@gmail.com  increasing sales
wara.stewart@gmail.com  increasing ability to innovate
wara.stewart@gmail.com  decreasing time to complete task(s)
wara.stewart@gmail.com  decreasing costs
wara.stewart@gmail.com  increasing customer satisfaction
wara.stewart@gmail.com  increasing employee satisfaction
courtstphmom@yahoo.com  increasing quality
courtstphmom@yahoo.com  increasing productivity
 
Additional Questions
Is this your first time at New Horizons?
wara.stewart@gmail.com  No
courtstphmom@yahoo.com  No
 
- 3 / 5 -
 
Would you recommend New Horizons to others?
wara.stewart@gmail.com  Yes
courtstphmom@yahoo.com  Yes
 
Other classes you are interested in taking:
wara.stewart@gmail.com  N/A
 
Comments/Suggestions to improve your experience:
wara.stewart@gmail.com  N/A
 
Would you be willing to provide a public quote about your experience taking this course?
wara.stewart@gmail.com  Yes
 
Return on Investment
Would you like to be notified about advanced or complementary courses?
courtstphmom@yahoo.com  Yes
 
Job Impact
What percent of your total work time requires the knowledge or skills presented in this training? Please check only one.
wara.stewart@gmail.com  90%
courtstphmom@yahoo.com  90%
 
Environment
Comments (Environment):
wara.stewart@gmail.com  Was helpful for the occasional take control. smile
 
 
Response Rate
Form Type Evaluations  
Sent 
Evaluations  
Received 
Response  
Rate 
Post Event 2 2 100.00%
 
Report Recommendations 
Interpreting the Report
Below are tips to help you understand the information in the report. For additional information, please click the Help tab above the report.
Summarizes scores from each student for selected question categories and questions; compare and analyze scores for all students that completed evaluations. 
Student comments provide additional insight into the scores displayed within the report.
Determine the students’ overall perceived value derived specifically from training to proactively manage future training events. 
Recommended Actions
Below are recommended next steps to take after reviewing the information in this report. Additionally, you'll find links to automatically run complementary reports for 
drilling­down further into the data or analyzing the information in another way.
If any learner rated the class much lower than others, and the learner provided an email address, follow up with that person to gather additional feedback regarding the 
scores. Share that feedback with instructor and course managers as areas for improvement.
If any learner rated the class much higher than others, especially in the areas of job impact or business results, follow up with those learners to gether additional feedback 
on how they were able to maximize their use of what they learned on the job. Share this feedback with course managers to ensure they share the knowledge with future 
learners to maximize job impact and business results.
- 4 / 5 -
ver. 001 
Schedule this report to be emailed automatically to the course and instructor managers on a daily basis so they are able to review performance on a regular basis.
Recommended Links
Run the Learner Comments report to review all the qualitative feedback for specific approaches to make the learning more effective and impactful.
Run the Quick Question report to summarize the scale­based and multiple­choice answers for all of the evaluations.
Run the Performance to Goals report to view how these results compared to your goals.
 
Report Criteria
Reporting Date:   Dec 1 2015 to Dec 31 2015 
Form Type:   Follow Up;  
Instructor Survey;  
Post Event 
Category:   Additional Questions;  
Business Results;  
Courseware;  
Environment;  
General Questions;  
Instructor;  
Job Impact;  
Learning Effectiveness;  
Overall Satisfaction;  
Return on Investment;  
User Information 
Scale:   1 Low ­ 9 High 
Class:   Word 2010 ­ Part 3 Dec 11, 2015 
- 5 / 5 -

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Class_Summary Dec 11 2015

  • 1. Class Summary Run By: Carrie Williams (cwilliams@nhsocal.com)  MTM Tool: Class Summary Date Run: Dec 19 2015 From Saved Query: No Date: Dec 11 2015 Instructor(s):  Williams Course:  Word 2010 ­ Part 3 Learning Provider:  New Horizons ­ Southern California Location:  New Horizons ­ Tucson ­ (Learning Partner) Client:  Public Class             Summary    Student Instructor Courseware Business Results Additional Questions Learning  Effectiveness Environment courtstphmom@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00 wara.stewart@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00 Average 9.00 9.00 9.00 9.00 9.00 9.00 Summary (cont)   Student Average           courtstphmom@yahoo.com  9.00           wara.stewart@gmail.com  9.00           Average 9.00           Instructor   Student The instructor was  knowledgeable about the  subject. Participants were  encouraged to take part  in class discussions. Instructor overall The instructor''s  presentation skills were  adequate. The instructor provided real­world  experiences and examples. Average courtstphmom@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00 wara.stewart@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00 Average 9.00 9.00 9.00 9.00 9.00 9.00 Courseware   Student Clarity of the training  content Technical depth of the  training content The material was  organized logically. Effectiveness of the labs  in reinforcing the  knowledge/skills learned  in the modules Relevance of the  labs to real world  job situations Time dedicated to activities  such as discussions,  practices, and labs (as  opposed to lecture) courtstphmom@yahoo.com  9.00 9.00 9.00 9.00 9.00 9.00 wara.stewart@gmail.com  9.00 9.00 9.00 9.00 9.00 9.00 Average 9.00 9.00 9.00 9.00 9.00 9.00 Courseware (cont)   Student Language quality of the  courseware (grammar,  terminology, style) Average         courtstphmom@yahoo.com  9.00 9.00         wara.stewart@gmail.com  9.00 9.00         Average 9.00 9.00         Business Results   This training will  improve my job          - 1 / 5 -
  • 2.         Student performance. Average         courtstphmom@yahoo.com  9.00 9.00         wara.stewart@gmail.com  9.00 9.00         Average 9.00 9.00         Additional Questions   Student How well did this  training meet your  expectations? Average         courtstphmom@yahoo.com  9.00 9.00         wara.stewart@gmail.com  9.00 9.00         Average 9.00 9.00         Learning Effectiveness   Student I have learned new  knowledge/skills from  this training. Average         courtstphmom@yahoo.com  9.00 9.00         wara.stewart@gmail.com  9.00 9.00         Average 9.00 9.00         Environment   Student The physical  environment was  conducive to learning. The hardware was setup  and functioning  appropriately. Average       courtstphmom@yahoo.com  9.00 9.00 9.00       wara.stewart@gmail.com  9.00 9.00 9.00       Average 9.00 9.00 9.00       Comments   Instructor Comments: (Instructor) wara.stewart@gmail.com  The instructor Ms. Carrie Williams was encouraging and made class delightful to be part of and the referring to as friend to myself and the  online student made a great sense of comfort when a few mistakes not being able to following/catch instructions.   User Information First Name wara.stewart@gmail.com  Wara Charles courtstphmom@yahoo.com  Guadalupe   Last Name wara.stewart@gmail.com  Stewart courtstphmom@yahoo.com  Gonzalez   Phone Number wara.stewart@gmail.com  520­272­5908 courtstphmom@yahoo.com  6269059744   - 2 / 5 -
  • 3. What was your main objective for completing this training? wara.stewart@gmail.com  Prepare for a career change courtstphmom@yahoo.com  Build new skills and knowledge (not related to a new software deployment)   Courseware What suggestions do you have for enhancing the courseware? wara.stewart@gmail.com  My only regret is that Ms. Carrie was not here in the beginning of my training of the Word/computer knowledge and I knew only zero of it.  Miss Carrie Williams truly gave me a direction as how to slow down/put the time in the right way instead of jumping around to this and that  subject. Then presenting the Idea to the other staff and myself. NOW I can say I AM truly putting the dots together. Thank you (Ms. Carrie)   Overall Satisfaction Overall, how satisfied are you with this training course? (check only one) [Student Data] wara.stewart@gmail.com  Very satisfied courtstphmom@yahoo.com  Very satisfied   Business Results Based on your response to the prior question, estimate how much of the improvement will be a direct result of this training. wara.stewart@gmail.com  90% courtstphmom@yahoo.com  90%   Estimate how much you expect your job performance related to the course subject matter to improve in the next 12 months.  Include in your estimate any performance improvements due to this training, as well as all other factors like on­the job  experience, incentives, and process improvements. (For example, if you feel that you can improve your performance by  20% in the next 12 months based on this training plus all other factors, enter 20% here.) wara.stewart@gmail.com  90% courtstphmom@yahoo.com  90%   If you think this training will have a positive impact on your job performance, what areas will be impacted most? Check all  that apply. wara.stewart@gmail.com  increasing quality wara.stewart@gmail.com  increasing productivity wara.stewart@gmail.com  increasing sales wara.stewart@gmail.com  increasing ability to innovate wara.stewart@gmail.com  decreasing time to complete task(s) wara.stewart@gmail.com  decreasing costs wara.stewart@gmail.com  increasing customer satisfaction wara.stewart@gmail.com  increasing employee satisfaction courtstphmom@yahoo.com  increasing quality courtstphmom@yahoo.com  increasing productivity   Additional Questions Is this your first time at New Horizons? wara.stewart@gmail.com  No courtstphmom@yahoo.com  No   - 3 / 5 -
  • 4.   Would you recommend New Horizons to others? wara.stewart@gmail.com  Yes courtstphmom@yahoo.com  Yes   Other classes you are interested in taking: wara.stewart@gmail.com  N/A   Comments/Suggestions to improve your experience: wara.stewart@gmail.com  N/A   Would you be willing to provide a public quote about your experience taking this course? wara.stewart@gmail.com  Yes   Return on Investment Would you like to be notified about advanced or complementary courses? courtstphmom@yahoo.com  Yes   Job Impact What percent of your total work time requires the knowledge or skills presented in this training? Please check only one. wara.stewart@gmail.com  90% courtstphmom@yahoo.com  90%   Environment Comments (Environment): wara.stewart@gmail.com  Was helpful for the occasional take control. smile     Response Rate Form Type Evaluations   Sent  Evaluations   Received  Response   Rate  Post Event 2 2 100.00%   Report Recommendations  Interpreting the Report Below are tips to help you understand the information in the report. For additional information, please click the Help tab above the report. Summarizes scores from each student for selected question categories and questions; compare and analyze scores for all students that completed evaluations.  Student comments provide additional insight into the scores displayed within the report. Determine the students’ overall perceived value derived specifically from training to proactively manage future training events.  Recommended Actions Below are recommended next steps to take after reviewing the information in this report. Additionally, you'll find links to automatically run complementary reports for  drilling­down further into the data or analyzing the information in another way. If any learner rated the class much lower than others, and the learner provided an email address, follow up with that person to gather additional feedback regarding the  scores. Share that feedback with instructor and course managers as areas for improvement. If any learner rated the class much higher than others, especially in the areas of job impact or business results, follow up with those learners to gether additional feedback  on how they were able to maximize their use of what they learned on the job. Share this feedback with course managers to ensure they share the knowledge with future  learners to maximize job impact and business results. - 4 / 5 -
  • 5. ver. 001  Schedule this report to be emailed automatically to the course and instructor managers on a daily basis so they are able to review performance on a regular basis. Recommended Links Run the Learner Comments report to review all the qualitative feedback for specific approaches to make the learning more effective and impactful. Run the Quick Question report to summarize the scale­based and multiple­choice answers for all of the evaluations. Run the Performance to Goals report to view how these results compared to your goals.   Report Criteria Reporting Date:   Dec 1 2015 to Dec 31 2015  Form Type:   Follow Up;   Instructor Survey;   Post Event  Category:   Additional Questions;   Business Results;   Courseware;   Environment;   General Questions;   Instructor;   Job Impact;   Learning Effectiveness;   Overall Satisfaction;   Return on Investment;   User Information  Scale:   1 Low ­ 9 High  Class:   Word 2010 ­ Part 3 Dec 11, 2015  - 5 / 5 -