Humane Machine Interaction Design
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This document discusses the design of humane machine interactions and positive user experiences. It proposes applying design thinking and social innovation approaches to machine interaction design. Key points include: - Current user-centered design focuses on augmenting human intellect but lacks consideration of human values and emotions. - Humane machine interaction design should understand human values, involve users' real problems and stories, and enhance human characteristics like creativity. - Design thinking and social innovation can help address real social problems through constituent insights, prototyping and avoiding assumptions. - Digital user interfaces that are adaptive, plastic and universally accessible could help achieve the goals of positive experiences, social innovation and addressing human and social needs.
Humane Machine Interaction Design
- 1. HUMANE MACHINE INTERACTION DESIGNDUIs Design Thinking for Social InnovationNikiLambropoulos & SophiDanisIntelligenesis.EU
- 2. AGENDASterile User Centred DesignBeing Human – Stay HumanHumane CharacteristicsHumane Machine Interaction DesignPositive User eXperience (UX+)Design ThinkingSocial InnovationDUIs for Social InnovationConclusions - Propositions
- 5. But only in regard to the Human Intellect
- 6. Sterile UCDComputing targeted Augmenting human intellectEnabling reception of information in artificial ways with consequences:Artificial perception of the worldLimited children’s perception is anchored only in the development of visual-spatial-intellectual skillsSterile UCD expanded in the industries based on social imitation
- 7. Relation with the CrisisArtificial perception of real needsLimited timeline view (fast food society)Lack of consideration about future impact, benefits and sustainability
- 8. Being HumanMicrosoft 2010: Being Human Report
- 9. Stay Human
- 10. Humane CharacteristicsHigher-order cognitive processesEmotional processesMindfulness, reflection, inductive problem solving, abstract vocabulary, critical thinkingSocial sensitivity, empathy, emotion, engagement, tendernessCreativity & imagination
- 11. Humane Machine Interaction Design (HMID)Understanding human valuesIn-situ design (socio-technical)Real problems
- 12. UX+: Positive Use ExperienceDesignSocio-technical: Users’ real stories, problems, inspiration, improvisation and experience within their individual contextsEnhance human intellect and characteristicsAfter Design: Experience of enthusiasm, augmented imagination and ethical creativity
- 13. HMID Milestone 1Individual Capability may measure the quality of human self-management, in terms of advancing him/her self alone or within a group or the society in general
- 14. HMID Milestone 2Sociabilitymay measure the quality of human skill and experience when interacting with other humans in terms of effectiveness, efficiency, and satisfaction within a group or the society in general
- 15. HMID Milestone 3Usabilitymay measure the quality of human experience when interacting with a machine, in terms of utility, effectiveness, efficiency, acceptability and satisfaction
- 16. HMID Milestone 4Direction may measure the quality of the previous three principles towards a specific target defined by a human, a group, the society or a director (e.g. a project manager or a teacher)
- 17. HMID Milestone 5Sustainability may measure the quality of effectiveness and impact of the previous principles on a time continuum and beyond
- 19. Design Thinking (DT)DT: Design model derived from IDEO (creative design company)InspirationIdeationImplementationImpactDT suggestsConstituent or consumer insights Rapid prototyping Avoidance of assumptions & conventional problem-solving practices
- 20. Real Problems = Real Solutions
- 21. Social InnovationHochgerner (2010)A social idea becomes a social innovation in the process of implementation and disseminationSocio-cultural foundations for innovations are society’s value systems, and in particular aspects as problems or needs
- 22. Social InnovationHochgerner (2010)Local objectives are observed patterns that can become both social and economic objectives Social innovations (like any innovation) meet resistance and must compete with other traditional or newly proposed solutions to social issues
- 23. DUIs for Social Innovation
- 24. Design Thinking DUI GuidelinesPresence & Co-presenceTime continuumContext continuumSituation experienceIntention for UX+ continuum for group convergenceDynamic plasticitySoft modelingReal-time evaluation for the 5 principlesMotivation and enjoyment
- 25. Conclusions - PropositionsHuman need for imagination, co-creativity, learning, work and fun, and the need for a viable solution to the current economic crisisSocial Innovation can address these individual and social needsDesign Thinking can accommodate Social Innovation based on the 4Is, Inspiration, Ideation, Implementation and Impact DUIs nature: adaptation – plasticity – universal accessDUIs can provide a successful technical implementation
Editor's Notes
- #15: Prof Jenny Preece
- #17: Direction is in the form of orchestration and management of individual capability, sociability, and usability towards a specific target; different targets of the system lead to different behaviors.
- #20: The first provides the initial motivation and intention, the second ideas generation, development and testing, and the third the transition and realisation from the project stage into people’s lives. DT: Avoid assumptions and conventional problem-solving practices that block effective and high impact solutions
- #25: 1. Presence & Co-presence: profiles based on local time, space and situation (demographics, individual prior associated knowledge, technical information, associated competences, time use during the week and associated activities).2. Time continuum: timeline overview and group calendar depending on the different ways users view and utilize time (linear, cyclic and branching time [17]).3. Context continuum: information, interactivity, activities’ overview, organization, coordination, support and control the pace and cyclical time rhythms of the group or community, impact and sustainability. 4. Situation experience: local information on group activity via techniques such as visualization to enhance users’ local experience. 5. Intention and experience continuum and convergence: gradual transitions without focusing on abrupt changes or discontinuities, denoting relations from a bird’s eye view, supporting branching time, identification of intentions that cause transitions and anticipations in relation to in situ experience, and organization & knowledge convergence. 6. Dynamic plasticity, migration, adaptation, and interface continuity to support input and output for diverse information and across monitors, devices, computing platforms, users, physical environments, contexts of use, domains and tasks.7. Adaptation to users’ natural gestures, learnability, habits and multitasking (soft modeling): changes to positions and sizes when context is changing (e.g. bar sizes for drop-down menus can be hidden, vertically or horizontally presented), adaptation to individual use on the interface (e.g. adaptation of buttons, menus and tools to Parkinson disease patients’ movements on the interface). 8. Real-time evaluation: utility, usability and acceptability of the proposed system, self, and group evaluation and shadowing availabilities, mirroring actions for individuals, small-groups and overall communities. 9. Motivation and enjoyment: enjoyable interface design to promote enthusiasm and inspiration on individual, small-group and community level. The above Design Thinking DUI Guidelines can function on a multiplatform and sustain actions taken by individuals, small-groups and communities within an unknown spectrum of space-time continuum.