The document outlines 6 principles for authentic social media engagement: 1. Focus social media efforts on a few key platforms like Facebook, Instagram, and LinkedIn rather than spreading efforts too thin. 2. Provide value to your audience through education, entertainment and encouragement rather than just promoting products. 3. Use interactive and visual content like videos, carousels and stories rather than just static images to engage audiences, particularly younger demographics. 4. Highlight customers, community members and team members to humanize your brand rather than being the sole focus. 5. Build trust and loyalty through community outreach, customer collaborations, supporting causes and emphasizing safety and sustainability. 6. Achie