Chp 1 intro
- 1. Chapter 1Chapter 1 CommunicationCommunication OverviewOverview Introduction to Communications Applications
- 2. ““Few things can help anFew things can help an individual more than toindividual more than to place responsibility on him,place responsibility on him, and to let him know that youand to let him know that you trust him."trust him." --Booker T. WashingtonBooker T. Washington
- 3. BuildingBuilding ResponsibilityResponsibility Build responsible communication skills by using ethical, clear messages Both verbal and non-verbal communications have impact
- 4. What are Ethics?What are Ethics? "Ethics: A person's"Ethics: A person's sense of right andsense of right and wrong."wrong."
- 5. The Foundation for GoodThe Foundation for Good Communication - ValuesCommunication - Values Three essential elements Good, ethical person Communicate constructively Care about your audience
- 6. What is theWhat is the Communication Process?Communication Process? Group Inter- Personal Intra- Personal
- 7. Major Parts ofMajor Parts of Communication ProcessCommunication Process The four major parts of communication are: Sender Message Receiver Feedback
- 8. The CommunicationThe Communication ModelModel Sender (transmits message) Message (words, body language and symbols that convey an ideas) Receiver (interprets message) transmits feedback through words, body language and symbols
- 9. Communication ModelCommunication Model MESSAGE Word, tone, gestures, Facial Expressions FEEDBACK Facial expressions, eye contact, Body language, questions
- 10. What are ResponsibilitiesWhat are Responsibilities of the Sender?of the Sender? Think before you speak Articulate your words Watch the receiver
- 11. What are ResponsibilitiesWhat are Responsibilities of the Receiver?of the Receiver? Ask questions Learn about issues and people Relate to their background
- 12. Barriers toBarriers to CommunicationCommunication A responsible communicator works to eliminate barriers or road blocks Attitudinal Cultural Educational Environmental Social
- 13. StereotypingStereotyping Stereotyping Labeling people based on their group and a preconceived idea
- 14. Forms ofForms of CommunicationCommunication Is Read = written Is Spoken = oral or verbal Is Communicated without words = non-verbal
- 15. Non-VerbalNon-Verbal CommunicationCommunication Body Language Facial Expressions Symbols
- 16. A symbol is anythingA symbol is anything that stands for an idea.that stands for an idea. Possessions Clothing Signs Gestures Common = goodbye, hello, no, yes, I don’t know, peace –4 U
- 17. Forms ofForms of CommunicationCommunication Conversation with yourself = Intrapersonal One-on-one communication = Interpersonal Communicating with more than one = Group
- 18. Forms ofForms of CommunicationCommunication Television, Internet, radio = mass media Art of studying public speaking = rhetoric or oratory Another name for a speaker = orator
- 19. Aristotle’s Three TypesAristotle’s Three Types of Appealsof Appeals Logical appeal = sequence in organization and analysis Emotional appeal = strikes a chord Ethical appeal = natural honesty Where might you find each kind?
- 20. Building The ProperBuilding The Proper MotivationMotivation Motivation should be… The desire to treat both people and situations fairly, the desire to set a good example.
- 21. Recalling the FactsRecalling the Facts What is the obligation of the speaker? What are the four parts of the communication process? What does a speaker attempt to tear down? What is communication that is spoken? Nonverbal communication includes….? What are symbols? What is the foundation for effective oral communication? What did Aristotle state were the three types of appeals? What is interpersonal communication? What is intrapersonal communication? What must people believe to believe what you have to say? Look Back on Page 22
- 22. VocabularyVocabulary ethics communication sender message receiver feedback communication barrier written communication oral or Verbal communication nonverbal communication symbol interpersonal communication intrapersonal communication oratory/rhetoric orator logical appeal emotional appeal ethical appeal dialogue motivation stereotyping List on Page 5 of textbook