SlideShare a Scribd company logo
Digital
Economy
Your Company Name
Content
2
Introduction
Strategy and Applications
Business Models
Revenue Model
Payment Methodologies
Implementation
KPIs & Dashboard
Introduction
3
Introduction to E-business and E-commerce
Organizational Structure
E-business Infrastructure
Trends and Key Drivers
E-environment
Introduction to E-business and E-commerce
4
Your text here Your text here Your text here Your text here
Logo 1 Logo 2 Logo 3 Logo 4
Mission
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Vision
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Introduction
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Service
Area Offering
Service
1
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Service
2
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Service
3
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Service
4
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Clientele
Organizational Structure (1/2)
5
JOEY TRIBBIANI
Chairman & CEO
EMMA GREEN
QA Lead
MATHEW PERRY
Technical Director
MATT LE BLANC
Manager
STUART LITTLE
QA
RICHARD BERG
Team Lead
MONIKA GELLER
Team Lead
DAVID SCHWIMER
Marketer
ROSS GELLER
QA
LEE PARKER
Programmer
RACHEL GREEN
Programmer
JULIE GREEN
Designer
PHEOBE BUFFEY
QA
CHANDLER BING
Junior
RICHARD HICKS
Sales Manager
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Organizational Structure (2/2)
6
E-Commerce/Manager
Online Campaign
Manager
Development Manager
Production 1
Sales & Promotion
Manager
Online Partner
Manager
Development Manager
Production 2
Content Manager
E-CRM
Manager
Development Manager
Production 3
Head of Online
Marketing
Head of
Development
Head of Sales
& Operations
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E-business
Infrastructure (1/2)
7
Level of satisfaction of particular requirement, learning about service and
execution quality
Scope and Performance
Government, industry and firm particular needs in the area of security, consistence and
protection are covered
IT Security and Compliance
Administration accessibility, consistency of delivery and satisfaction of the service
level agreements
Reliability and Trustworthiness
Acquisition and maintenance costs for servers, licenses and other software
and hardware's
Costs
The ability to respond quickly to changing requirements
Flexibility
Offered support and capacities for controlling, checking and individualization of the
web interface
Service and Cloud Management
E-Business Infrastructure (2/2)
8
E-Business Services – Applications Layer
CRM, supply chain management, data mining & content management systems
Systems Software Layer
Web browser & server software & standards, networking software & database management systems
Transport or Network Layer
Physical network & transport standards(TCPS/IP)
Storage/Physical Layer
Permanent magnetic storage on web servers or optical backup or temporary storage in memory (RAM)
Content & Data Layer
Web content for intranet, extranet & internet sites, customers data, transaction data, clickstream data
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World Wide Trends in E-commerce Industry
9
Global Retail E-commerce Market 2018 $ Billion Global Retail E-commerce1 Trillion
271
(25%)
United States
› 324 million inhabitants
› 195 million internet users
› 198 million digital buyers
European Union
› 316 million inhabitants
› 137 million internet users
› 213 million digital buyers
China
› 2,231 million inhabitants
› 326 million internet users
› 92 million digital buyers
Asean 6
› 548 million inhabitants
› 180 million internet users
› 88 million digital buyers
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158
(20%)
293
(25%) Japan
› 127 million inhabitants
› 110 million internet users
› 87 million digital buyers
69
(7%)
9
(<1%)
E-Commerce Trends
10
1
3
2
4
Increase Loyalty
70% of people are expected to be more loyal to brands incorporating AR as part of their shopping experience
Growth in E-Commerce
E-Commerce sector is expected to see double – digit growth until 2020 when sales will exceed $4 trillion
Voice Assistants
In 2018, one of the leading drivers of innovation in the e-commerce industry will be voice assistants
Mobile E-Commerce
In 2018, mobile e-commerce is expected to generate $600 million & that 40% of all e-commerce
revenue will come from mobile over the next year
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Key Growth Drivers
11
Lower Operational Cost
› Decreased real estate costs; investment funds as far as
rentals, energy costs, worker costs and so forth
› Reduced stock expenses with shift from inventory-led
models is to commercial center models
Wider Customer Reach
› Web interface making it easier to connect with non metro
areas
› Driving e commerce players asserting 50% to 60% of
incomes from T2/T3 areas
Increasing Internet Penetration
› Web entrance, rising broadband speeds facilitating
development
› Mobile data clients in country is required to build four times
to achieve 1200 million by 2018
Rise in Demand for Global Products
› Clients in developing markets hoping to purchase
established international brands
› Increase in worldwide transportation adding to cross border
e-commerce growth
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E-environment
12
E-business
Legal/ Regulation
Add your text here
Competitors
Add your text here
Technology
Add your text here
Economic Forces
Add your text here
Partners
Add your text here
Customers/Clients
Add your text here
Communities
Add your text here
Strategies
Work Force
Add your text here
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Strategies and
Applications
13
E-marketing
E-business Strategy
Supply Chain Management
Customer Relationship Management
E-business Strategy (1/2)
14
Increase E-Commerce Search Usability
Add Text Here
Use High-Quality Photographs and Good Product Descriptions
Add Text Here
Try Personalizing the Home Page
Add Text Here
Optimize Shopping Cart Functionality
Add Text Here
Build E-mail Lists
Add Text Here
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E-business Strategy (2/2)
15
Improve your Social
Media Strategy
› Add Text Here
› Add Text Here
Create
Landing Pages
› Add Text Here
› Add Text Here
Build Advertising
Strategies
› Add Text Here
› Add Text Here
Implement User
Generated Content
› Add Text Here
› Add Text Here
Focus on Consistent
and Unique Content
› Add Text Here
› Add Text Here
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Supply Chain Management
16
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audience's attention.
Customer
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audience's attention.
Online Store
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to your needs and capture your
audience's attention.
Products and Offers
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to your needs and capture your
audience's attention.
Delivery
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to your needs and capture your
audience's attention.
Expedition
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to your needs and capture your
audience's attention.
Safe Payment
Online Store
(E-commerce
B2C )
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E-marketing (1/2)
17
Presence Drive Convert Retain
Became a
Customer?
Create a persuasive online presence Drive relevant traffic to your website Convert visitors & lead to customers Turn existing customers to advocates
Website
Design
Content
Marketing
Sales
Follow Up
Qualified
by Lead
Score?
Personas
& STP
Branding
& USP
Value Offer
Creation
Competitive
Intelligence
Event &
Webinars
Social
Media
SEO
Email
Marketing
Online
Advertising
Contest &
Competitions
Website
Lead Magnet/
Gated
Content
Landing
Page
Lead
Nurturing
Remarketing
Stellar
Customer
Service
Advocacy
Programmes
NPS
Survey
No
No
Yes
Yes
No
Visitors Leads Customers AdvocatesStranger
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E-marketing (2/3)
18
❑ Promotions
❑ New Products
❑ News/Updates
❑ Follow Up
❑ Newsletters
Email Marketing
Social Media Marketing
Channels
❑ Facebook
❑ Twitter
❑ LinkedIn
❑ Instagram
❑ You Tube
Tactics
❑ Videos
❑ Photos
❑ News
❑ Contest
❑ Promotions
❑ Mobile Responsive
❑ Site Speed
❑ Add Text Here
❑ A/B testing
❑ Ads
❑ Add Text Here
❑ Add Text Here
Optimization
❑ Key Research
❑ Ad Optimization
❑ Landing Page Optimization
❑ Add Text Here
❑ Add Text Here
On Page
❑ Key Research
❑ Good content
❑ Add text here
❑ Add text here
Off Page
❑ Link Building
❑ Social Shares
❑ Add text here
Search Engine Optimization Pay Per Click Advertising
❑ Story telling
❑ Testimonials
❑ Others:
❑ Blog posts
❑ Infographics
❑ Add text here
❑ Add text here
Content Marketing
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E-marketing (3/3)
19This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
Using Digital
Technologies
Content
Marketing
Social Media
Marketing
Email
Marketing
SEO
Campaign
Marketing
› Blog posting
› Infographics
› Testimonials
› Add text here
› Add text here
› Add strategy here
› Facebook
› Twitter
› Instagram
› LinkedIn
› Videos and photos
› Add text here
› Promotions
› Follow-ups
› New products
› Add text here
› Add text here
› Keyword research
› Link building
› HTML optimization
› Local SEO
› Add text here
› Add text here
› Add strategy here
Customer Relationship Management (1/2)
20
CRM Strategies
Sales & Marketing Strategies
Leads Entering
from Funnel
Qualifying
Leads
Converting to
Contact
Identifying
Stakeholders
Associating
Account to CRM
Finding the
Opportunity
Creating an
Opportunity
Closing
the Deal
Sales Execution/
Project Management
Customer
Satisfaction
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Through Cold Calls and Emails
Lead Nurturing
From XYZ Sources
Data Collection
Customers Purchase Products with Greater Discounts
Customer Trends
Big Data Analytical Tools to Be Used for Analysis
Deeper Analytics
Understanding the Trends from Sales Pattern
Trend Based Sales
Add Text Here
Connecting the Team
Add Text Here
Task Management
Add Text Here
Product Returns
Customer Relationship Management (2/2)
21
CRM
Business Models
22
E-shops
E-malls
E-procurement
E-shops
23
Logistics Pvt Ltd -To ship products of sellers Selling Ads (to sellers and brands) and
other related products like co-branding and
co-advertising
Digital MediaLogistics
Sellers charged listing fee for selling on website
and Customers charged Convenience Fee for
faster Delivery
Web Portal Listing Fee and Convenience Fee Web Portal
The model here is :
› Portal
› List Sellers who sell the desired portfolio products
› Get customers browsing through the products
› Create appealing discounts
› Customer Shops for the desired products
› Seller ships the product to customer
› Product Accepted and Not returned back
› Seller gets his agreed price of the product minus the
commission charged
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E-malls
24
Competing with own online fashion category but a big
boost to the overall online fashion.
Competitor's website
Wholesale division
Cash and Carry
Unofficial – charge people to launch a product on
their Marketplace
Product Launch
Mobile Wallet on the Lines of PayTM and others
Paypal
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E-Procurement Food Delivery Example
25
Customer browses
Menu options
Adding the food to
the delivery cart
Placing
the order
Flexible Payment
Method
Delivery received by
the customer
Third party/ In
house delivery
Restaurant
prepares the food
Store Owner
receives payment
Revenue Model
26
Revenue Model (1/2)
27
Revenue
One Time Recurrent
UseAdvertisementSubscriptionRegistrySale
Paid by the buyer
Revenue Stream
Paid by the buyer
only one time
Income of subscription
fees to become a
member, paid by the
buyer and/or vendor
Income of the add banners
posted on shopfront, paid by
the vendor
Transaction Commission
Income of online sales
paid by the buyer
Income, percentage of
a transaction made by
the settlement (affiliate
program)
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Revenue Model (2/2)
28
Google AdSense
3rd Party Ad Services
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Commissions on orders
from Restaurants
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Delivery
Services
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Premium Advertisement
Services for Restaurants
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needs and capture your
audience's attention.
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Payment
Methodologies
29
Payment Methodologies (1/4)
30
Master Pass.Bitcoin PayPal
DwollaGoogle Wallet
Intuit Payment
Network
Amazon PaymentsSquare clearXchange.
Bill Me Later V.me
Select The Method You Want To Use
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Payment Methodologies (2/4)
31
We Accept
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Payment Methodologies (3/4)
32
Choose a Payment method
Pay with Credit Card Pay with PayPalTM Pay with Amazon Payments
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Payment Methodologies (4/4)
33
Credit card
Online Check
Personal Check
Gift Certificate
Money Orders
Custom Payment Method
UPS – Cash on Delivery
PayPal
International Bank Draft
Open Account
Institutional Purchase Order
Cash
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Implementation
34
Change Management
Analysis and Design
Implementation and Maintenance
Change Management
35
The reason for the change should
be clear. Change is
happening because there is a need
Those who are most impacted by
the change should be involved in
planning and implementing change
Work with the team to establish what
would be considered successful and
how can that be measured
Change is better
received when it’s
implemented in phases
Culture is key when it comes
to business operations and
management needs to help
set the tone
As a guide to how things
should proceed, the team
should work collaboratively on
establishing a plan
The change project should have a
kick off with all staff to explain why
the change is needed and continue
to host or share updates to keep
the teams and company informed
Change is better
received when it’s
implemented in phases
Share
the Vision
Involve those
Impacted by the Change
Establish Measures
of Success
Implement
the Change
Measure
Results
Communicate
through Phases
Build
a Plan
Lead
by Example
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Analysis Tools (1/2)
36
Select the Method you want to use:
SEMrush
Google Analytics
Screaming frog
Small SEO tool Spyfu
Google Search Console
MOZ PRO
Ahrefs
Open site explorer
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Analysis Tools (2/2)
37
Select the Method you want to use:
Check My Links
BuzzStream Found's SEO Audit Tool
Screaming Frog's SEO Spider
HubSpot's Website Grader Woorank
SEMrush UpCity's SEO Report Card
Google's Webmaster Tools Moz's Pro Tools
Remove'em Varvy's SEO Overview Tool
Analysis and Design (1/3)
38
Time Spent
Small
E-commerce
Large
E-commerce
Rank 1 – 10,000
As per Alexa Rank
Rank 10,000 – 100,000
As per Alexa Rank
70 Sec 200 Sec9.4% 34%
Bounce Rate
Small
E-commerce
Large
E-commerce
Rank 1 – 10,000
As per Alexa Rank
Rank 10,000 – 100,000
As per Alexa Rank
Active Time
Small
E-commerce
Large
E-commerce
Rank 1 – 10,000
As per Alexa Rank
Rank 10,000 – 100,000
As per Alexa Rank
23% 12.5%
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Analysis and Design (2/3)
39
76.83K
Pageviews
Nov 2018 : 39.39 K
58.89K
Unique Pageviews
Nov 2018 : 33.54 K
66.69K
Users
Nov 2018 : 37.83 K
37.83K
Sessions
Nov 2018 : 20.28 K
0K
20K
40K
60K
80K
100K
Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18
Pageviews,UniquePageviews
Pageviews Vs Unique Pageviews
Pageviews Unique Pageviews
0K
20K
40K
60K
80K
Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18
Sessions,Users
Sessions Vs Users
Sessions Users
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Analysis and Design (3/3)
40
0.67%
Goal 1: Registered
via Any Form
Nov 2018 : 39.39 K
$372.40
Average Value
Site Avg: 0.67%
(0.00%)
51.76%
Bounce Rate
Site Avg : 51.76%
(0.00%)
$372.40
Avg. Time on Site
Site Avg: 00:04:33
(0.00%)
18,701
Visits
% of Site Total:
100.00%
59.43%
%New Visits
Site Avg: 59.35%
(0.14%)
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Ecommerce
Management KPIs
& Dashboard
41
KPI Metrics
KPI Dashboards
Ecommerce Management KPI Metrics (1/2)
42
$184 per visit
Revenue Per Visitor
Target: 75%
8 Carts abandoned
Shopping Cart Abandoned (Last 3 Days)
61 Carts initiated
Order Value
$240 Average Order Value
77.1% Completed
Shopping Cart Conversion Rate
138 Orders
179 carts initiated
Target: 75%
43.6% carts initiated
Shopping Cart Sessions (Last 30 Days)
6,817 total sessions on site
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Ecommerce Management KPI Metrics (2/2)
43
21
Avg. Product Views
24.2 %
Coupon Usage Rate
78.2% first visit conversion
Target : 80%
3
Orders not delivered within 7-10 days
Gross Profit Margin
38.5%
Cart Abandonment
45%
Viral Coefficient
1.25
Average Order value
$125
8.5% 29% 40%
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Product Views per Session Coupon Conversion
New Customer of First Visit On-Time Delivery
Ecommerce Management KPI Dashboard (1/2)
44
Product Amount %Sold
Rocks $2,400 30.50%
Trimming $2,300 30.20%
Maintenance & Repair $2,200 25.50%
Pest Control $1,500 20.60%
Installation $300 5.50%
Gardening $50 0.60%
Total $8,750
Current YTD
Feb 1,2017 to Jan 22,2018 Sales by Product
QuickBooks & Shopify: Marketing Expenses and Sales
(Last 30Days)
Average Product Price
$2,000
Last 100 Subscriptions
30%
Vs $2,000 prev. 100
subscriptions
Avg. Number of Orders per Customer
(Last 30 days)
4.00
Vs. 2.00 prev. month
3,500 Max (7days): 5,000Min (7days): 0
Visitors Online Now
Salesforce Accounts by Country
Invalid State information provided for 650 to 14000
accounts
Amount Sold
Advertising & Promotion
$22,500
12.80% vs $21,500(prev.)
$14,500
12.50% vs $21,500(prev.)
2,345
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0
500
1000
1500
2000
0
20
40
60
Avg.ResponseTimeinms.
LoadtimeinSec
Aug 1, 12:00 PM to Aug 2, 10:00 AM
Pingdom & Google Analysis: Load Time VS Response Time
Page Load Time (GA) Redirection Time (GA) Server Response Time(GA) Response Time(Pingdom)
Mar 2020 May 2020 July 2020
Product Page visits 600 -20% 170 -35% 130 160.5%
Completion Rate 0.5% -70% 80 180% 0.9% 130%
New Customers 1,500 25% 0 -95% 15 -25%
Returning Customers 1,500 65% 120 95% 0 950%
Avg. Revenue/ Buyer $2000 -60% $200 160% $2.500 169%
Total Transaction 3500 -25% 50 -45% 10 -40%
Total Revenue 20000 -50% 20000 90% 15,500 901%
Total Revenue 7000 -95% $10000 -95% $25,500 -95%
0
2000
4000
6000
8000
Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20
Monthly Trend in Sales by product
Product A Product B Product C Product D
0
2000
4000
6000
8000
Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20
Monthly Trend in Sales by Lead Source
Email Product B Product C Product D
Ecommerce Management KPI Dashboard (2/2)
45
Total Sales this month
$12,560
Growth in Sales this month
17.56%
Total Volume sold this month
$1,156
Growth in Volume sold this month
13.89%
Average Purchase Value
$17,000
Growth in Average Purchase Value
8.92%
48%
52%
Returning Vs New Customers
Returning Customers New Customers
$1236
$3513
$2645
$4155
Revenue by Product
Product A Product B Product C Product D
Channel Revenue Expenses Profit ROI Volume Sold
Email Marketing $4,342 $3,425 $917 27% 510
SEO $3256 $1,370 $1,886 138% 390
Phone Marketing $1,085 $1,522 -$437 -29% 110
Social Media $1294 $1,294 $877 68% 210
Total $7611 $7,611 $3,243 43% 1,220
Profit & ROI by Channel
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Digital Economy Icons Slide
46
47
Additional
Slides
48
Coffee Break
We Back In 15 Minutes
10:15 am. To10:30 am.
Stacked Column
49
30
40
60 60
65
20
40
80
85
50
70
40
70
76
30
60
65
95
0
10
20
30
40
50
60
70
80
90
100
FY 12 FY 13 FY 14 FY 15 FY 16 FY 17 FY 18 FY 19 FY 20
SalesinPercentage(%)
Product 01
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changes automatically based on data. Just
left click on it and select “Edit Data”.
Product 02
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Column Chart
50
0
1
2
3
4
5
6
7
FY 14 FY 16 FY 17 FY 18 FY 20
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
FY 15 FY 16 FY 17 FY 19 FY 20
Product 01
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changes automatically based on data. Just
left click on it and select “Edit Data”.
Product 02
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changes automatically based on data. Just
left click on it and select “Edit Data”.
Our
Team
51
Name Here
Designation
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Name Here
Designation
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Designation
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Comparison
52
Brand 01
10%
Text Here
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Brand 02
75%
Text Here
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Brand 03
80%
Text Here
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VS VS
Puzzle
53
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01
0203
04
Financial
54
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45%
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85%
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30%
Our
Mission
55
Vision
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Mission
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Goals
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Timeline
56
20182017 2019 2020
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Digital Economy PowerPoint Presentation Slides

  • 2. Content 2 Introduction Strategy and Applications Business Models Revenue Model Payment Methodologies Implementation KPIs & Dashboard
  • 3. Introduction 3 Introduction to E-business and E-commerce Organizational Structure E-business Infrastructure Trends and Key Drivers E-environment
  • 4. Introduction to E-business and E-commerce 4 Your text here Your text here Your text here Your text here Logo 1 Logo 2 Logo 3 Logo 4 Mission › Your text here › Your text here › Your text here › Your text here Vision › Your text here › Your text here › Your text here › Your text here › Your text here › Your text here › Your text here › Your text here Introduction This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Service Area Offering Service 1 › Your text here › Your text here › Your text here › Your text here Service 2 › Your text here › Your text here › Your text here › Your text here Service 3 › Your text here › Your text here › Your text here › Your text here Service 4 › Your text here › Your text here › Your text here › Your text here Clientele
  • 5. Organizational Structure (1/2) 5 JOEY TRIBBIANI Chairman & CEO EMMA GREEN QA Lead MATHEW PERRY Technical Director MATT LE BLANC Manager STUART LITTLE QA RICHARD BERG Team Lead MONIKA GELLER Team Lead DAVID SCHWIMER Marketer ROSS GELLER QA LEE PARKER Programmer RACHEL GREEN Programmer JULIE GREEN Designer PHEOBE BUFFEY QA CHANDLER BING Junior RICHARD HICKS Sales Manager This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 6. Organizational Structure (2/2) 6 E-Commerce/Manager Online Campaign Manager Development Manager Production 1 Sales & Promotion Manager Online Partner Manager Development Manager Production 2 Content Manager E-CRM Manager Development Manager Production 3 Head of Online Marketing Head of Development Head of Sales & Operations This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 7. E-business Infrastructure (1/2) 7 Level of satisfaction of particular requirement, learning about service and execution quality Scope and Performance Government, industry and firm particular needs in the area of security, consistence and protection are covered IT Security and Compliance Administration accessibility, consistency of delivery and satisfaction of the service level agreements Reliability and Trustworthiness Acquisition and maintenance costs for servers, licenses and other software and hardware's Costs The ability to respond quickly to changing requirements Flexibility Offered support and capacities for controlling, checking and individualization of the web interface Service and Cloud Management
  • 8. E-Business Infrastructure (2/2) 8 E-Business Services – Applications Layer CRM, supply chain management, data mining & content management systems Systems Software Layer Web browser & server software & standards, networking software & database management systems Transport or Network Layer Physical network & transport standards(TCPS/IP) Storage/Physical Layer Permanent magnetic storage on web servers or optical backup or temporary storage in memory (RAM) Content & Data Layer Web content for intranet, extranet & internet sites, customers data, transaction data, clickstream data This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 9. World Wide Trends in E-commerce Industry 9 Global Retail E-commerce Market 2018 $ Billion Global Retail E-commerce1 Trillion 271 (25%) United States › 324 million inhabitants › 195 million internet users › 198 million digital buyers European Union › 316 million inhabitants › 137 million internet users › 213 million digital buyers China › 2,231 million inhabitants › 326 million internet users › 92 million digital buyers Asean 6 › 548 million inhabitants › 180 million internet users › 88 million digital buyers This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 158 (20%) 293 (25%) Japan › 127 million inhabitants › 110 million internet users › 87 million digital buyers 69 (7%) 9 (<1%)
  • 10. E-Commerce Trends 10 1 3 2 4 Increase Loyalty 70% of people are expected to be more loyal to brands incorporating AR as part of their shopping experience Growth in E-Commerce E-Commerce sector is expected to see double – digit growth until 2020 when sales will exceed $4 trillion Voice Assistants In 2018, one of the leading drivers of innovation in the e-commerce industry will be voice assistants Mobile E-Commerce In 2018, mobile e-commerce is expected to generate $600 million & that 40% of all e-commerce revenue will come from mobile over the next year This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 11. Key Growth Drivers 11 Lower Operational Cost › Decreased real estate costs; investment funds as far as rentals, energy costs, worker costs and so forth › Reduced stock expenses with shift from inventory-led models is to commercial center models Wider Customer Reach › Web interface making it easier to connect with non metro areas › Driving e commerce players asserting 50% to 60% of incomes from T2/T3 areas Increasing Internet Penetration › Web entrance, rising broadband speeds facilitating development › Mobile data clients in country is required to build four times to achieve 1200 million by 2018 Rise in Demand for Global Products › Clients in developing markets hoping to purchase established international brands › Increase in worldwide transportation adding to cross border e-commerce growth This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 12. E-environment 12 E-business Legal/ Regulation Add your text here Competitors Add your text here Technology Add your text here Economic Forces Add your text here Partners Add your text here Customers/Clients Add your text here Communities Add your text here Strategies Work Force Add your text here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 13. Strategies and Applications 13 E-marketing E-business Strategy Supply Chain Management Customer Relationship Management
  • 14. E-business Strategy (1/2) 14 Increase E-Commerce Search Usability Add Text Here Use High-Quality Photographs and Good Product Descriptions Add Text Here Try Personalizing the Home Page Add Text Here Optimize Shopping Cart Functionality Add Text Here Build E-mail Lists Add Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 15. E-business Strategy (2/2) 15 Improve your Social Media Strategy › Add Text Here › Add Text Here Create Landing Pages › Add Text Here › Add Text Here Build Advertising Strategies › Add Text Here › Add Text Here Implement User Generated Content › Add Text Here › Add Text Here Focus on Consistent and Unique Content › Add Text Here › Add Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 16. Supply Chain Management 16 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Customer This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Online Store This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Products and Offers This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Delivery This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Expedition This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Safe Payment Online Store (E-commerce B2C ) This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 17. E-marketing (1/2) 17 Presence Drive Convert Retain Became a Customer? Create a persuasive online presence Drive relevant traffic to your website Convert visitors & lead to customers Turn existing customers to advocates Website Design Content Marketing Sales Follow Up Qualified by Lead Score? Personas & STP Branding & USP Value Offer Creation Competitive Intelligence Event & Webinars Social Media SEO Email Marketing Online Advertising Contest & Competitions Website Lead Magnet/ Gated Content Landing Page Lead Nurturing Remarketing Stellar Customer Service Advocacy Programmes NPS Survey No No Yes Yes No Visitors Leads Customers AdvocatesStranger This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 18. E-marketing (2/3) 18 ❑ Promotions ❑ New Products ❑ News/Updates ❑ Follow Up ❑ Newsletters Email Marketing Social Media Marketing Channels ❑ Facebook ❑ Twitter ❑ LinkedIn ❑ Instagram ❑ You Tube Tactics ❑ Videos ❑ Photos ❑ News ❑ Contest ❑ Promotions ❑ Mobile Responsive ❑ Site Speed ❑ Add Text Here ❑ A/B testing ❑ Ads ❑ Add Text Here ❑ Add Text Here Optimization ❑ Key Research ❑ Ad Optimization ❑ Landing Page Optimization ❑ Add Text Here ❑ Add Text Here On Page ❑ Key Research ❑ Good content ❑ Add text here ❑ Add text here Off Page ❑ Link Building ❑ Social Shares ❑ Add text here Search Engine Optimization Pay Per Click Advertising ❑ Story telling ❑ Testimonials ❑ Others: ❑ Blog posts ❑ Infographics ❑ Add text here ❑ Add text here Content Marketing This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 19. E-marketing (3/3) 19This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Using Digital Technologies Content Marketing Social Media Marketing Email Marketing SEO Campaign Marketing › Blog posting › Infographics › Testimonials › Add text here › Add text here › Add strategy here › Facebook › Twitter › Instagram › LinkedIn › Videos and photos › Add text here › Promotions › Follow-ups › New products › Add text here › Add text here › Keyword research › Link building › HTML optimization › Local SEO › Add text here › Add text here › Add strategy here
  • 20. Customer Relationship Management (1/2) 20 CRM Strategies Sales & Marketing Strategies Leads Entering from Funnel Qualifying Leads Converting to Contact Identifying Stakeholders Associating Account to CRM Finding the Opportunity Creating an Opportunity Closing the Deal Sales Execution/ Project Management Customer Satisfaction This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 21. Through Cold Calls and Emails Lead Nurturing From XYZ Sources Data Collection Customers Purchase Products with Greater Discounts Customer Trends Big Data Analytical Tools to Be Used for Analysis Deeper Analytics Understanding the Trends from Sales Pattern Trend Based Sales Add Text Here Connecting the Team Add Text Here Task Management Add Text Here Product Returns Customer Relationship Management (2/2) 21 CRM
  • 23. E-shops 23 Logistics Pvt Ltd -To ship products of sellers Selling Ads (to sellers and brands) and other related products like co-branding and co-advertising Digital MediaLogistics Sellers charged listing fee for selling on website and Customers charged Convenience Fee for faster Delivery Web Portal Listing Fee and Convenience Fee Web Portal The model here is : › Portal › List Sellers who sell the desired portfolio products › Get customers browsing through the products › Create appealing discounts › Customer Shops for the desired products › Seller ships the product to customer › Product Accepted and Not returned back › Seller gets his agreed price of the product minus the commission charged This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 24. E-malls 24 Competing with own online fashion category but a big boost to the overall online fashion. Competitor's website Wholesale division Cash and Carry Unofficial – charge people to launch a product on their Marketplace Product Launch Mobile Wallet on the Lines of PayTM and others Paypal This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 25. E-Procurement Food Delivery Example 25 Customer browses Menu options Adding the food to the delivery cart Placing the order Flexible Payment Method Delivery received by the customer Third party/ In house delivery Restaurant prepares the food Store Owner receives payment
  • 27. Revenue Model (1/2) 27 Revenue One Time Recurrent UseAdvertisementSubscriptionRegistrySale Paid by the buyer Revenue Stream Paid by the buyer only one time Income of subscription fees to become a member, paid by the buyer and/or vendor Income of the add banners posted on shopfront, paid by the vendor Transaction Commission Income of online sales paid by the buyer Income, percentage of a transaction made by the settlement (affiliate program) This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 28. Revenue Model (2/2) 28 Google AdSense 3rd Party Ad Services This slide is 100% editable. Adapt it to your needs and capture your audience's attention Commissions on orders from Restaurants This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Delivery Services This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Premium Advertisement Services for Restaurants This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 30. Payment Methodologies (1/4) 30 Master Pass.Bitcoin PayPal DwollaGoogle Wallet Intuit Payment Network Amazon PaymentsSquare clearXchange. Bill Me Later V.me Select The Method You Want To Use This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 31. Payment Methodologies (2/4) 31 We Accept This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 32. Payment Methodologies (3/4) 32 Choose a Payment method Pay with Credit Card Pay with PayPalTM Pay with Amazon Payments This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 33. Payment Methodologies (4/4) 33 Credit card Online Check Personal Check Gift Certificate Money Orders Custom Payment Method UPS – Cash on Delivery PayPal International Bank Draft Open Account Institutional Purchase Order Cash This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 34. Implementation 34 Change Management Analysis and Design Implementation and Maintenance
  • 35. Change Management 35 The reason for the change should be clear. Change is happening because there is a need Those who are most impacted by the change should be involved in planning and implementing change Work with the team to establish what would be considered successful and how can that be measured Change is better received when it’s implemented in phases Culture is key when it comes to business operations and management needs to help set the tone As a guide to how things should proceed, the team should work collaboratively on establishing a plan The change project should have a kick off with all staff to explain why the change is needed and continue to host or share updates to keep the teams and company informed Change is better received when it’s implemented in phases Share the Vision Involve those Impacted by the Change Establish Measures of Success Implement the Change Measure Results Communicate through Phases Build a Plan Lead by Example This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 36. Analysis Tools (1/2) 36 Select the Method you want to use: SEMrush Google Analytics Screaming frog Small SEO tool Spyfu Google Search Console MOZ PRO Ahrefs Open site explorer This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 37. Analysis Tools (2/2) 37 Select the Method you want to use: Check My Links BuzzStream Found's SEO Audit Tool Screaming Frog's SEO Spider HubSpot's Website Grader Woorank SEMrush UpCity's SEO Report Card Google's Webmaster Tools Moz's Pro Tools Remove'em Varvy's SEO Overview Tool
  • 38. Analysis and Design (1/3) 38 Time Spent Small E-commerce Large E-commerce Rank 1 – 10,000 As per Alexa Rank Rank 10,000 – 100,000 As per Alexa Rank 70 Sec 200 Sec9.4% 34% Bounce Rate Small E-commerce Large E-commerce Rank 1 – 10,000 As per Alexa Rank Rank 10,000 – 100,000 As per Alexa Rank Active Time Small E-commerce Large E-commerce Rank 1 – 10,000 As per Alexa Rank Rank 10,000 – 100,000 As per Alexa Rank 23% 12.5% This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 39. Analysis and Design (2/3) 39 76.83K Pageviews Nov 2018 : 39.39 K 58.89K Unique Pageviews Nov 2018 : 33.54 K 66.69K Users Nov 2018 : 37.83 K 37.83K Sessions Nov 2018 : 20.28 K 0K 20K 40K 60K 80K 100K Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Pageviews,UniquePageviews Pageviews Vs Unique Pageviews Pageviews Unique Pageviews 0K 20K 40K 60K 80K Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Sessions,Users Sessions Vs Users Sessions Users This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 40. Analysis and Design (3/3) 40 0.67% Goal 1: Registered via Any Form Nov 2018 : 39.39 K $372.40 Average Value Site Avg: 0.67% (0.00%) 51.76% Bounce Rate Site Avg : 51.76% (0.00%) $372.40 Avg. Time on Site Site Avg: 00:04:33 (0.00%) 18,701 Visits % of Site Total: 100.00% 59.43% %New Visits Site Avg: 59.35% (0.14%) This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 42. Ecommerce Management KPI Metrics (1/2) 42 $184 per visit Revenue Per Visitor Target: 75% 8 Carts abandoned Shopping Cart Abandoned (Last 3 Days) 61 Carts initiated Order Value $240 Average Order Value 77.1% Completed Shopping Cart Conversion Rate 138 Orders 179 carts initiated Target: 75% 43.6% carts initiated Shopping Cart Sessions (Last 30 Days) 6,817 total sessions on site This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 43. Ecommerce Management KPI Metrics (2/2) 43 21 Avg. Product Views 24.2 % Coupon Usage Rate 78.2% first visit conversion Target : 80% 3 Orders not delivered within 7-10 days Gross Profit Margin 38.5% Cart Abandonment 45% Viral Coefficient 1.25 Average Order value $125 8.5% 29% 40% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product Views per Session Coupon Conversion New Customer of First Visit On-Time Delivery
  • 44. Ecommerce Management KPI Dashboard (1/2) 44 Product Amount %Sold Rocks $2,400 30.50% Trimming $2,300 30.20% Maintenance & Repair $2,200 25.50% Pest Control $1,500 20.60% Installation $300 5.50% Gardening $50 0.60% Total $8,750 Current YTD Feb 1,2017 to Jan 22,2018 Sales by Product QuickBooks & Shopify: Marketing Expenses and Sales (Last 30Days) Average Product Price $2,000 Last 100 Subscriptions 30% Vs $2,000 prev. 100 subscriptions Avg. Number of Orders per Customer (Last 30 days) 4.00 Vs. 2.00 prev. month 3,500 Max (7days): 5,000Min (7days): 0 Visitors Online Now Salesforce Accounts by Country Invalid State information provided for 650 to 14000 accounts Amount Sold Advertising & Promotion $22,500 12.80% vs $21,500(prev.) $14,500 12.50% vs $21,500(prev.) 2,345 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 0 500 1000 1500 2000 0 20 40 60 Avg.ResponseTimeinms. LoadtimeinSec Aug 1, 12:00 PM to Aug 2, 10:00 AM Pingdom & Google Analysis: Load Time VS Response Time Page Load Time (GA) Redirection Time (GA) Server Response Time(GA) Response Time(Pingdom) Mar 2020 May 2020 July 2020 Product Page visits 600 -20% 170 -35% 130 160.5% Completion Rate 0.5% -70% 80 180% 0.9% 130% New Customers 1,500 25% 0 -95% 15 -25% Returning Customers 1,500 65% 120 95% 0 950% Avg. Revenue/ Buyer $2000 -60% $200 160% $2.500 169% Total Transaction 3500 -25% 50 -45% 10 -40% Total Revenue 20000 -50% 20000 90% 15,500 901% Total Revenue 7000 -95% $10000 -95% $25,500 -95%
  • 45. 0 2000 4000 6000 8000 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Monthly Trend in Sales by product Product A Product B Product C Product D 0 2000 4000 6000 8000 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Feb-20 Monthly Trend in Sales by Lead Source Email Product B Product C Product D Ecommerce Management KPI Dashboard (2/2) 45 Total Sales this month $12,560 Growth in Sales this month 17.56% Total Volume sold this month $1,156 Growth in Volume sold this month 13.89% Average Purchase Value $17,000 Growth in Average Purchase Value 8.92% 48% 52% Returning Vs New Customers Returning Customers New Customers $1236 $3513 $2645 $4155 Revenue by Product Product A Product B Product C Product D Channel Revenue Expenses Profit ROI Volume Sold Email Marketing $4,342 $3,425 $917 27% 510 SEO $3256 $1,370 $1,886 138% 390 Phone Marketing $1,085 $1,522 -$437 -29% 110 Social Media $1294 $1,294 $877 68% 210 Total $7611 $7,611 $3,243 43% 1,220 Profit & ROI by Channel This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 48. 48 Coffee Break We Back In 15 Minutes 10:15 am. To10:30 am.
  • 49. Stacked Column 49 30 40 60 60 65 20 40 80 85 50 70 40 70 76 30 60 65 95 0 10 20 30 40 50 60 70 80 90 100 FY 12 FY 13 FY 14 FY 15 FY 16 FY 17 FY 18 FY 19 FY 20 SalesinPercentage(%) Product 01 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 02 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 50. Column Chart 50 0 1 2 3 4 5 6 7 FY 14 FY 16 FY 17 FY 18 FY 20 0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 FY 15 FY 16 FY 17 FY 19 FY 20 Product 01 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 02 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 51. Our Team 51 Name Here Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Name Here Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Name Here Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 52. Comparison 52 Brand 01 10% Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Brand 02 75% Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Brand 03 80% Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. VS VS
  • 53. Puzzle 53 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here 01 0203 04
  • 54. Financial 54 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 45% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 85% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 30%
  • 55. Our Mission 55 Vision This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Mission This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Goals This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 56. Timeline 56 20182017 2019 2020 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 57. Thank You 57 Address # street number, city, state Contact Number 0123456789 Email Address emailaddress123@gmail.com