1) A young girl Chloe receives a toy dog for Christmas and plays with it happily.
2) After Christmas, the toy is left alone while Chloe's family seems to forget about it.
3) Chloe's father Paul loses his job and in a rush abandons the toy by the side of the road without realizing.
4) The toy is later found and rescued by Beth, who cares for the matted and neglected toy, revealing it was actually a real abandoned dog named Pepper.