A young girl Chloe receives a toy dog for Christmas that she plays with happily. After Christmas, the toy is left alone while Chloe's family ignores it. Chloe's father Paul loses his job and in a rush, abandons the toy by the side of the road. Beth later finds the dirty and battered toy schnauzer and takes it home, revealing it is a real dog named Pepper that has been mistreated. Beth gently bathes Pepper in the bathroom. The film promotes adopting dogs for life rather than as temporary gifts.