Escalation Matrix Template PowerPoint Presentation Slides
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The document is an escalation matrix template that outlines various incident types, project statuses, and escalation procedures based on priority levels (critical, high, medium, low). It contains tables for documenting issues, their descriptions, assigned personnel, expected resolution dates, and escalation requirements. Additionally, it includes editable slides that outline the organization's mission, vision, goals, team structure, client value, and visual data representations.
Escalation Matrix Template PowerPoint Presentation Slides
- 2. Template 1 ID Month Customer Name PO Number Description Amount Escalation Date Escalation Reason Status 01 - Text Here - Text Here - - Text Here - 02 - Text Here - Text Here - - Text Here - 03 - Text Here - Text Here - - Text Here - 04 - Text Here - Text Here - - Text Here - 05 - Text Here - Text Here - - Text Here - 06 - Text Here - Text Here - - Text Here - 07 - Text Here - Text Here - - Text Here - 08 - Text Here - Text Here - - Text Here - 09 - Text Here - Text Here - - Text Here - 10 - Text Here - Text Here - - Text Here - 2
- 3. Template 2 IncidentType or Category Criticality & Description Example Incident or Event Component Action Text Here Text Here Text Here Text Here - - - - Text Here Text Here Text Here Text Here - - - - Text Here Text Here Text Here Text Here - - - - Text Here Text Here Text Here Text Here - - - - Text Here Text Here Text Here Text Here - - - - 3
- 4. Project Escalation Matrix Current Status Priority Issue Description Assigned to Owner Expected Resolution Date Escalation Required (Yes/No) Open Critical Issues raised by stakeholders about the financial viability of the project are preventing the project from moving forward as planned John 21st Oct Yes Work in Progress High The project is shown on a specific skill set Kelly 3rd Nov No Closed Medium Negotiation with functional , managers in an organization competing for scarce human resources are forecasted to delay project completion James 15th Dec Yes Open Low The new software doesn’t print out forms Rudy 7th Jan No Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here 4
- 5. Critical High Medium Low Project Escalation Matrix Current Status Priority Issue Description Assigned To Owner Expected Resolution Date Escalation Required (Yes/No) Open Issues raised by stakeholders about the financial viability of the project are preventing the project from moving forward as planned John 21st Oct Yes Work in Progress The project is shown on a specific skill set Kelly 3rd Nov No Closed Negotiation with functional , managers in an organization competing for scarce human resources are forecasted to delay project completion James 15th Dec Yes Open The new software doesn’t print out forms Rudy 7th Jan No Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here Text Here 5
- 6. Priority Example Escalation Steps Assigned to Owner Expected Resolution Date Critical An issue which can jeopardize the success of the project The issue will be escalated to executive Management immediately (VPs/CEO) High An issue which may impact project schedule or cost The issue will be escalated to the CEI PMO and the Account Manager Medium An issue which has the possibility of impacting the project schedule or cost The CEI project manager shall discuss the issue with the team and the client project manager and escalate the issue to the PMO as deemed necessary Low An issue that does not impact project schedule or cost The project manager shall resolve the issues or work with the client project manager as needed to resolve the issue Issue Reporting Escalation Matrix 6
- 8. Our Mission This slide is 100% editable. Adapt it to your needs and capture your audience's attention. OurVision This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Our Goal 8
- 9. OurTeam 9 Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Name Here Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Name Here Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Name Here
- 10. About us This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Target Audiences This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Client Value 10
- 11. Clustered Column 0 10 20 30 40 50 60 70 80 90 100 Q 1 Q 2 Q 3 Q 4 SalesInpercentage(%) FinancialYear 2018 Product 01 Product 02 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. 11
- 12. Donut Pie Chart 40% 20% 30% 10% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 12
- 13. 13 ThankYou Email Address: emailaddress123@gmail.com Contact Numbers: 0123456789 Address: # street number, city, state