The document discusses IBM's approach and solutions for the energy and utilities industry. It faces challenges like increased renewable energy, aging infrastructure, and more active customers. IBM addresses these with solutions across the energy value chain including smart grid technologies, analytics, security, and renewable integration. It has worked with many utilities globally. One project with PNNL and customers on the Olympic Peninsula demonstrated a 50% reduction in peak loads through a virtual marketplace that gave customers control and savings in exchange for flexibility.
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