Introduction to communication skills - I
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The document discusses communication skills and their importance for engineers. It notes that 92% of graduate engineers lack programming skills, 56% lack soft skills, and 54% are not soft-skill trainable. Improving communication skills and personality development are emphasized as key for career success after honing technical skills. Effective communication involves encoding thoughts into messages and the receiver decoding the message, with the total impact coming 38% from words, 55% from vocal elements like tone, and 7% from visual components like gestures and body language.
Introduction to communication skills - I
- 1. Introduction to Communication Skills By Ravi Kumar, Assessment Specialist and Trainer Communication Skills & Personality Development Training
- 2. Introduction to Communication Skills The following graph gives you the statistics regarding engineers employability* *Source – According to National Employability Report, 2011 Communication Skills & Personality Development Training 2
- 3. Introduction to Communication Skills ~~92% of the graduate engineers do NOT have the required programming and algorithm skills. ~~56% show lack of soft-skills and cognitive skills (aptitude). ~~54% are rejected because they are NOT soft-skill trainable in a short period of time. ~~46% lose on (rejected) on technical trainability Communication Skills & Personality Development Training 3
- 4. Introduction to Communication Skills Honing Technical skills is the top most priority e.g. programming, designing, etc. Improving Communication Skills is the next step. Personality Development is another trump card for your success. Other minor things such as keeping updated with Technology, Hiring trends, Current affairs would be an added advantage. Communication Skills & Personality Development Training 4
- 5. Introduction to Communication Skills Communication Skills & Personality Development Training
- 6. Introduction to Communication Skills “I n a survey conducted by Pittsburgh‟s Katz Business School on more than 50,000 employees, communication skills were cited as the single most important decisive factor in choosing employees. It points out that communication skills, including written and oral presentations, as well as an ability to work with others, are the main factors contributing to job success.” Communication Skills & Personality Development Training 6
- 7. Introduction to Communication Skills “Communication is a process of transmission of an idea or feeling so that the sender and receiver share the same level of understanding.” Communication Skills & Personality Development Training 7
- 8. Introduction to Communication Skills The Communication Process Communication Skills & Personality Development Training 8
- 9. Introduction to Communication Skills Thought: First, information exists in the mind of the sender. This can be a concept, idea, information, or feelings. Encoding: Next, a message is sent to a receiver in words or other symbols. Decoding: Lastly, the receiver translates the words or symbols into a concept or information that he or she can understand. Communication Skills & Personality Development Training 9
- 10. Introduction to Communication Skills Communication consists of 3 key elements – Verbal, Vocal and Visual. The total impact of face-to-face communication can be well defined by Mehrabian‟3 “V‟s” as represented below: 7% Verbal 38% 55% Vocal Visual / Non-Verbal Communication Skills & Personality Development Training 10
- 11. Introduction to Communication Skills Words should be simple and concise. Speak to the point and not „beat around the bush!!!‟ Using voice is a very important part of communication. The tone of voice sends thousands of signals – either to impress or repel. Gesturing is a powerful visual and impresses the listener with the speaker‟s sincerity and enthusiasm. Body language is the second part of the non-verbal component. It is the final dress that polishes the words and tone. Communication Skills & Personality Development Training 11
- 12. Introduction to Communication Skills Communication Skills & Personality Development Training 12
- 13. Introduction to Communication Skills Communication Skills & Personality Development Training 13