Introduction to NLP for Business Analysts
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This document provides an introduction to Neuro Linguistic Programming (NLP) for business analysts. NLP is a collection of techniques that can help with more effective communication, motivation, and mindset. It originated in the 1970s from studying excellent psychotherapists. NLP focuses on language, both verbal and nonverbal, as well as neurological processes and behavioral patterns. Key aspects of NLP discussed include rapport building, managing internal states, and using different perspectives. The document encourages learning more about NLP to increase self-awareness of one's own thinking patterns and communication styles.
Introduction to NLP for Business Analysts
- 1. Introduction to Neuro Linguistic Programming (NLP) for the Business Analyst Corrine Thomas NLP Trainer & Independent Consultant 28 October, 2014
- 2. My Journey in Business Analysis & NLP 28 October, 2014 2
- 3. The Business Analysis Profession System Improvement Process Improvement Business Improvement Scope Authority To be excellent as BA you need drive, confidence and a proactive attitude
- 4. Benefits from using NLP Building effective relationships Improved Resilience Better engagement and job satisfaction Increased in handling difficult situations Confidence Be more influential and able to challenge Improved self awareness Choice and flexibility New tools for exploring problems and opportunities 28 October, 2014 4
- 5. NLP – What is it? A collection of ideas and tools that can help you with your life More effective communication Better motivation for yourself and others More positive frame of mind 28 October, 2014 5
- 6. NLP – What’s in a name? NEURO Concerns the brain and the things that go on in your mind. Also the rest of the neurological system including the 5 senses LINGUISTIC This relates to language, both spoken and non-spoken (body language) PROGRAMMING This is about behaviour and thinking patterns 28 October, 2014 6
- 7. NLP – A bit of History Began in early 1970's by Richard Bandler and John Grinder. They studied 3 leading psychotherapists Fritz Perls Virginia Satir Milton Erickson Study of how we get successful and unsuccessful results in our lives Studies human functioning in a quite structured and systematic manner
- 8. Modelling Excellence https://www.youtube.com/watch?v=tUsfT3_k10A 28 October, 2014 8
- 9. Communication Model T E R R I T O R Y Filters Distort Delete Generalise Values Beliefs Language Internal Map Pictures Sounds Feelings Smells Tastes Self-talk State Physiology Behaviour Results 28 October, 2014 9
- 10. The Senses See Imagine Light bulb moment Picture View Hear Sounds Music to my ears Strikes a chord Noisy Feel Comfortable It hit home Get a grip Fluffy
- 11. The Senses 28 October, 2014 11
- 12. Let’s try it 1. Eye Pattern Questions 2. Have a discussion about a recent holiday or a favourite hobby • What did you do? • What did you see? • What sounds can you remember?
- 13. Thinking Patterns – Meta Programs 28 October, 2014 13
- 14. Towards and Away from TOWARDS Think in terms of goals Motivated to have, get, achieve AWAY What should be avoided Motivated by problem to solve 28 October, 2014 14
- 15. General and Specific SPECIFIC Handle details better, treat information in sequences GENERAL Work in overview or conceptual level 28 October, 2014 15
- 16. Task and Relationship TASK Talks about process, systems, things people become objects in the process RELATIONSHIP Talks about people, relationships, emotions, feelings 28 October, 2014 16
- 17. Rapport • What is it? • How would you define it? • Where do you use it? • Why is it useful? 28 October, 2014 17
- 18. Building Rapport 28 October, 2014 18
- 20. Anchors
- 21. Different Viewpoints 28 October, 2014 21
- 22. Summary https://www.youtube.com/watch?v=ne6tB2KiZuk 28 October, 2014 22
- 23. Want to Learn More? Try it – Increase your self awareness • Notice your patterns • What motivates you? • How do you use your senses? • How do you put up barriers to your success? • How do you do certain things well? • How do you think about your goals?
- 24. Books I’ve found useful: – NLP Workbook – Joseph O’Connor – NLP for Dummies – Romilla Ready, Kate Burton – Business NLP for Dummies – Lynne Cooper – NLP at Work – Sue Knight – NLP for Work – Dianne Lowther – NLP for Success – Jeremy Lazarus
- 25. Corrine Thomas Choices Consulting & Coaching Corrine@choices-coaching.co.uk www.choices-coaching.co.uk 0118 328 2743