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  Project Management in the Digital Age
Finn Digital

• Digital Agency
• Regional clients with global reach
• Where marketing and technology strategy
  meet, we’ll be there
• B2B and B2C
2+2 = 5

(Technology + Design) * Client Experience
________________________________
Production + Project Management + (Account Mgt. * .3)
The Iceberg Effect




"I'd like to do something like Google, except better. And I have $500."
Corporate Budgets

It's December 15.
I have $10,000 left in my budget for the year.
I'd like to redesign our web presence.
Can you do that by January 1?
Really? Why not?
Get Your Adjectives
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Common Metaphors
The Architect
The Architect
    Mechanic
The Architect
 The Doctor
Consumer vs. Enterprise
     Perception

• Complexity
• Availability
• Price
• Value
Online Tools


• 5 years ago, we were building CMS
• Now, we buy or use open-source
• 5 years ago, Facebook was started
• 5 years ago,YouTube was invented
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Opportunities
• Content design ignored for systems
  development
• Design abbreviation to speed production
• Stakeholder involvement
• Systems “definition”
• Just change it perception
Big Successes

• Time Tracking, Accurate Estimation
• Design is integral, not abbreviated
• Early stakeholder involvement
• System definition allows efficiencies
Defining


• Creative Process
• Discovery Process
Timeline Spin

• Programmer
• Client Advocate
• Actual
Scope Creep

• Own worst enemy
• Vision, budget, promises and expectations
• Stop entrepreneurial selling
It’s Just One Page
                                blog.johnsonbank.com/generations

Using the same template...

They’re basically the same...

It’s just copy-and-paste...
System Expectation
                 Management



•   bucyrus.com mobile

•   johnsonbank.com

•   systems efficiency vs. systems limitations
Tools That Make Life Easier
•   ActiveCollab
•   Google Apps
•   Skype
•   Yammer
•   GoToMeeting
•   Evernote
•   Search (of any kind)
•   Axure
•   Balsamiq
•   Pen and Paper
Biggest Steps
Forward
• Wireframing
• Formalizing and
  Integrating Information
  Architecture and
  Design Process
Next Improvements

• Project proposal: understanding scoping
  *and* creative
• Managing proposal resources in small team
  environment
Vision of Success
• Customer service,
  responsive attention
• Process-driven results
  with creative WOW
• Structure as mechanism
  for expansion
Roadmap

• Mobile
• Social
• Technology HARM
• Integration of Online and Offline
• User experience funnel to business goals
Your thoughts?
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