Kt Problem Analysis Process PowerPoint Presentation Slides
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The document describes the Kepner-Tregoe (KT) problem analysis process, which includes four steps: situational appraisal to clarify the problem; problem analysis to determine the root cause; potential problem analysis to avoid future issues; and decision analysis to select the best solution. The KT approach uses structured methodologies to systematically analyze problems, make decisions, and plan preventative actions.
Kt Problem Analysis Process PowerPoint Presentation Slides
- 1. KT Problem Analysis Process Your Company Name
- 2. Problem Analysis Why did it Happen? Find unknown Cause Potential Problem Analysis What lies ahead? Protect action or plan Decision Analysis What should we do? Make a choice 2 Situation Appraisal What is going on? Clarity & Priority Kepner-Tregoe Method Situation Appraisal What is going on? Clarity & Priority
- 3. Kepner-Tregoe Troubleshooting Methodology 3 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 02 Problem Analysis To find root cause Problem Management Decision Analysis To select best fix Effective Decision Making 03 Situational Appraisal To clarify & prioritize Situation Plan Issue Resolution 01 Potential Problem Analysis To avoid future problems Risk Analysis 04 Situation Appraisal • Identify Concerns • Set Priority • Plan Next Steps • Plan Involvement Assess Risks • Identify Adverse Consequences Evaluate Alternatives • Generate Alternatives • Screen through MUSTs • Compare against WANTs Clarify Purpose • Develop Objectives • Classify into MUSTs & WANTs • Weigh the WANTs State Decision • What do we need to decide? • What are we trying to do? • Make the Best • Balanced Choice Make Decision Decision Analysis • To balance benefits & risks Problem Analysis • To avoid jumping to cause Identify Possible Causes • Use Knowledge & experience, or….. Distinctions & changesEvaluate Possible Causes • Test Possible Causes • Determine Most Probable Cause Confirm True Cause • Verify Assumptions, Observe or Try a fix & monitor Describe Problem • State the problem • Specify the problem Think Beyond the Fix • Extend the Causes • Extend the Fix Identify Likely Causes • Consider Causes for the potential problems Take Preventive Action • Take Action to Address likely Causes Plan Contingent Action • Prepare Actions to reduce likely effects Potential Problems Analysis • To avoid reactive action Identify Potential Problems • State the Action • List potential problems Set Triggers • Set Triggers for contingent actions
- 4. Problem Analysis • Define Problem • Specific Problem • Identity differences & Changes • Formulate Causes • Test causes against the Facts • Prove True Cause Decision Analysis • State Decision • Define & Classify Objectives • Weight Objectives • Generate Alternatives • Evaluate Alternatives • Assess Risks • Make Decision Potential Problem Analysis • Identify Potential Problems • Identify Causes • Take Preventive Action • Plan Contingent Action • Set Triggers 4 Kepner-Tregoe Key Trouble Shooting Process This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 5. 5 Situational Analysis (Where are we?) How to prevent future fault? Potential Problem Analysis(Future) This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Kepner-Tregoe approach to problem solving How to correct the fault? Decision Analysis(Present) This slide is 100% editable. Adapt it to your needs and capture your audience's attention. What is the fault? Problem Analysis(Past) This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 6. Kepner-Tregoe Value Proposition 6 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Process Integration Troubleshooting Training Performance System IntegrationCoaching on-the- Job • Increase Customer Satisfaction • Reduce Issue- Resolution Cycle Time • Reduce Service Cost
- 7. KT Problem Analysis Process Icons Slide 7
- 9. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Target Audiences This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Preferred by Many This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Value Clients 9 About Us
- 10. Name Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Designation 10 Our Team
- 11. 11 Our Mission This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Goal This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Mission This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Vision
- 12. 2019 2018 2017 12 Timeline This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 13. 13 Financial $550 $400 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 14. 14 It’s not just about being better. It’s about being different. You need to give people a reason to choose your business. -Tom Abbott Quotes This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 15. Post It Notes 15 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience’s attention.
- 16. Contact Numbers 0123456789 Email Address emailaddress123@gmail.com Address # street number, city, state 16 Thank You