Modern & flexible working in SugarCRM
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This document discusses SugarCRM's mobile offerings for CRM. It provides three options for mobile access to SugarCRM: Sugar Mobile Browser for accessing Sugar through a mobile browser, Sugar Mobile for using native Android and iPhone apps, and Sugar Mobile Plus which allows offline access and syncing to Sugar data on smartphones and tablets. The options are included in all SugarCRM subscriptions to varying degrees and allow mobile access to features like contact management, reports, and logging calls to increase employee productivity from any mobile device.
Modern & flexible working in SugarCRM
- 1. Modern & flexible working in Sugar Using Sugar to support the way you work and do business, and to provide you with the tools to work smarter and efficiently.
- 2. CRM Leader Forrester ranks SugarCRM as market leader
- 4. Think of some common scenarios... • Business managers push mobile requirements to increase employee productivity • IT managers want to control their diverse corporate mobile environment. • Employees want the flexibility to bridge work and personal activities safely.
- 5. ...and what can you manage with mobile? • Contact and account management. • Lead, opportunity, and prospect management. • New order generation and inventory updates. • Field service and repair. • Facilitation of approval workflows. • Reporting and analysis Giving you • One-click email • One-click address lookup to Maps • Call logging And much much more…
- 6. So what are the mobile offerings?
- 7. MobileCRM SugarCRM is raising the bar and setting a new standard in Mobile CRM. Stay in touch while on-the-go with Sugar Mobile functionality. Sugar offers smartphone and tablet access that is hassle-free so you can continue to work away from the office. Sugar offers customers three mobile CRM options: Sugar Mobile Browser, Sugar Mobile, and Sugar Mobile Plus.
- 8. Sugar Mobile Browser Sugar Mobile Browser gives users ubiquitous access to Sugar from a smartphone or tablet using their browser. With Sugar Studio mobile editor, administrators can easily configure what fields and modules are visible from the smartphone. This optimises the mobile experience for the company’s mobile workers, reducing downtime and increasing productivity. Sugar Mobile Browser is included in all subscriptions.
- 9. Mobile Browser : Positive Impacts • Access Sugar from any smartphone, including smartphones running the Symbian and Windows Mobile operating systems. • Access Sugar from any tablet, including Android, BlackBerry and iPad • HTML5 charts ensure that you can view charts from the Apple iPad, Blackberry Playbook or Android Tablet • Implement mobile functionality quickly and simply across all Sugar deployment options
- 10. SugarMobile Sugar Mobile is a native app that gives users access to Sugar data from any Android or iPhone smartphone, as long as they are connected to the Internet. With Sugar Studio Mobile editor, administrators can easily configure what fields and modules are visible to the Sugar Mobile user. This optimises the mobile experience for the company’s road warriors, reducing downtime and increasing productivity. Sugar Mobile is included in all subscriptions.
- 11. SugarMobile : Positive Impact • Access your customer data from your Android or iPhone when you are connected to the Internet. • Access Sugar reports • Integrate with mapping apps on the device • Integrate with mobile email clients • Log calls made from your device to Sugar • Implement mobile functionality quickly and simply across all Sugar deployment options
- 12. Sugar MobilePlus Sugar Mobile Plus gives users access to Sugar data from their smartphone or tablet via a native application with offline sync capabilities, which also stores a copy of the CRM data securely on the mobile device. Sugar Mobile Plus is available for BlackBerry, iPad, and iPhone. Using the Sugar configuration tools, administrators can easily define what fields and modules are visible in Sugar Mobile Plus. This optimises the mobile experience for the company’s road warriors, reducing downtime and increasing productivity. Sugar Mobile Plus is included in the Sugar Corporate, Enterprise, and Ultimate subscriptions and is available as an a-la-carte add-on for Sugar Professional.
- 13. Sugar MobilePlus : Positive Impact • Access your customer data anytime from your BlackBerry, iPad, or iPhone whether or not you are connected to the Internet. • Automatically syncs your customer data when you connect to the Internet • Encrypts and stores your customer data locally on your device • For added security, administrators can remotely wipe all customer data from remote devices • Integrates with mapping apps on the device • Integrates with mobile email clients • Log calls made from your device to Sugar • Implement mobile functionality quickly and simply across all Sugar deployment options
- 15. Questions If you have any questions, please ask…