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Application Servers NFS Servers Indexing Server Cache Servers Database Servers 110 TB  NA2  NA3  Search/Query Servers Network Operations ‘06 Batch Servers 110 TB  NA4 110 TB  NA1 Geo EU AP Test 55TB Upgrading  to 110 TB New DBs Tape Backup E4900 See next page  for detail E4900 E4900 E4900 E4900 Net Ops Production Datacenter Disaster Center (mirror) Dell 1850 Sun E25K Sun SE 9990 Sun V240 Sun V890 Sun V40z Sun SE 9990 Sun SE 9990 Sun SE 9990 Sun X4100 Sun SE L180
Indexing Server Cache Servers w/ Boot Disks Primary Storage Backup Storage Primary Storage Backup Storage Search/Query Servers Applications Architecture Database Servers NFS Servers Boot Disks Application Servers Batch Servers Dell 1850 Sun E4900 Sun SE 9990 Sun X4100 Sun V240 Sun V890 Sun SE 9990 Sun SE 9990 Sun SE 9990 Sun V40z / SE3320 Dell 1850 Sun SE3320
Application Servers Application Servers (110 total) Batch Servers Dell 1850 22 x Dell1850 XEONs for each E4900 20 Application/API Servers 2 Batch/Report Servers RedHat Enterprise Linux 3.4 Netscaler SSL Web Accelerator Resin Appserver SalesForce 'AppExchange' Application Application Servers: Application Servers are organized into multiple sets of 4 connection pools.  5 sets of 4 application server connection pools corresponding with the specific domain assigned from the Networking layers.  Customers are routed to a connection pool by organization id, which sends all users from a customer to a specific DB server.  Application servers connect to a shared set of Query/Search, Cache, and Index servers, which determines the nature of access into the database, and provides the interface into the Database server complex.
Database Servers (20 total) EU CS  Test NA AP TBD  New Subs Database Servers: 4 node, interconnected, vertically scalable database servers house the schemas and execution horsepower for each of the defined databases.  Database servers are extremely mission critical, with current operational capabilities to deliver ~99.9 % uptime, with a cluster environment that allows redundancy and protection from system or database failures (Sun failover and Oracle RAC technologies.) Each server in the complex has 5 Oracle instances – 1 for each database. Customers are routed to a specific DB server to reduce interconnect traffic All database servers are SAN connected to an ever expanding Storage farm with a series of Cisco MDL SAN switches Database Servers Sun E4900 4 x Sun E4900 per database 4 Node GigE Interconnect Solaris 9_9/05 Sun Cluster 3.1 Veritas Cluster Volume Manager Veritas Filesystem Veritas Net Backup Oracle 9L RAC Database Servers North America  Europe  Asia Pacific  Test  New Subscribers
Storage 110 TB  110 TB  110 TB  55TB Upgrading  to 110 TB New DBs E4900 Storage North America - root Europe  Asia Pacific  Customer Service New Subscribers Sun SE 9990 Sun SE 9990 Sun SE 9990 Sun SE 9990 4x Sun SE9990 – 110TB each SAN connected Hitachi Resource Manager Hitachi True Copy Hitachi Shadow Image Hitachi Data Replicator E25k/SE9990 Storage North America  SAN Connected to Original E25s Accessible over Network Connection
Database Servers and Storage Designation EU Test NA AP New Subs Each 1 terabyte DB is distributed to an SE 9900 Array by OrgID, corresponding to geography NA1 NA3 NA4 NA2 Database Servers Sun E4900 20x Sun E4900 4 Node GigE InterConnect  Solaris 9 Sun Cluster 3.1 Veritas CVM Veritas Filesys Veritas Net Backup Oracle 9L RAC Database Servers & Storage Instances North America Europe Asia Pacific Test New Subscribers Sun SE 9990 Sun SE 9990 Sun SE 9990 Sun SE 9990 4x Sun SE9990 SAN Connected Resource Manager True Copy Shadow Image Data Replicator Sun E25K
Indexing Server Cache Servers Search/Query Servers Shared Services NFS Servers One configuration for each of 20 Sun 4900’s in Database Array 5 Instances: North America Europe Asia Pacific Test New Subscribers Sun V20z Sun V240 Sun V890 Sun V40z 8 x X4100 Solaris 10 x86 SF Search App 4x V240 Solaris 10  QFS 1x V890 Solaris 10 x86 QFS 2x V40z RedHat Linux RHEL 3.4 Oracle TimesTen IN-Memory DB

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Net Ops Data Center Architecture Diagram 06

  • 1. Application Servers NFS Servers Indexing Server Cache Servers Database Servers 110 TB NA2 NA3 Search/Query Servers Network Operations ‘06 Batch Servers 110 TB NA4 110 TB NA1 Geo EU AP Test 55TB Upgrading to 110 TB New DBs Tape Backup E4900 See next page for detail E4900 E4900 E4900 E4900 Net Ops Production Datacenter Disaster Center (mirror) Dell 1850 Sun E25K Sun SE 9990 Sun V240 Sun V890 Sun V40z Sun SE 9990 Sun SE 9990 Sun SE 9990 Sun X4100 Sun SE L180
  • 2. Indexing Server Cache Servers w/ Boot Disks Primary Storage Backup Storage Primary Storage Backup Storage Search/Query Servers Applications Architecture Database Servers NFS Servers Boot Disks Application Servers Batch Servers Dell 1850 Sun E4900 Sun SE 9990 Sun X4100 Sun V240 Sun V890 Sun SE 9990 Sun SE 9990 Sun SE 9990 Sun V40z / SE3320 Dell 1850 Sun SE3320
  • 3. Application Servers Application Servers (110 total) Batch Servers Dell 1850 22 x Dell1850 XEONs for each E4900 20 Application/API Servers 2 Batch/Report Servers RedHat Enterprise Linux 3.4 Netscaler SSL Web Accelerator Resin Appserver SalesForce 'AppExchange' Application Application Servers: Application Servers are organized into multiple sets of 4 connection pools. 5 sets of 4 application server connection pools corresponding with the specific domain assigned from the Networking layers. Customers are routed to a connection pool by organization id, which sends all users from a customer to a specific DB server. Application servers connect to a shared set of Query/Search, Cache, and Index servers, which determines the nature of access into the database, and provides the interface into the Database server complex.
  • 4. Database Servers (20 total) EU CS Test NA AP TBD New Subs Database Servers: 4 node, interconnected, vertically scalable database servers house the schemas and execution horsepower for each of the defined databases. Database servers are extremely mission critical, with current operational capabilities to deliver ~99.9 % uptime, with a cluster environment that allows redundancy and protection from system or database failures (Sun failover and Oracle RAC technologies.) Each server in the complex has 5 Oracle instances – 1 for each database. Customers are routed to a specific DB server to reduce interconnect traffic All database servers are SAN connected to an ever expanding Storage farm with a series of Cisco MDL SAN switches Database Servers Sun E4900 4 x Sun E4900 per database 4 Node GigE Interconnect Solaris 9_9/05 Sun Cluster 3.1 Veritas Cluster Volume Manager Veritas Filesystem Veritas Net Backup Oracle 9L RAC Database Servers North America Europe Asia Pacific Test New Subscribers
  • 5. Storage 110 TB 110 TB 110 TB 55TB Upgrading to 110 TB New DBs E4900 Storage North America - root Europe Asia Pacific Customer Service New Subscribers Sun SE 9990 Sun SE 9990 Sun SE 9990 Sun SE 9990 4x Sun SE9990 – 110TB each SAN connected Hitachi Resource Manager Hitachi True Copy Hitachi Shadow Image Hitachi Data Replicator E25k/SE9990 Storage North America SAN Connected to Original E25s Accessible over Network Connection
  • 6. Database Servers and Storage Designation EU Test NA AP New Subs Each 1 terabyte DB is distributed to an SE 9900 Array by OrgID, corresponding to geography NA1 NA3 NA4 NA2 Database Servers Sun E4900 20x Sun E4900 4 Node GigE InterConnect Solaris 9 Sun Cluster 3.1 Veritas CVM Veritas Filesys Veritas Net Backup Oracle 9L RAC Database Servers & Storage Instances North America Europe Asia Pacific Test New Subscribers Sun SE 9990 Sun SE 9990 Sun SE 9990 Sun SE 9990 4x Sun SE9990 SAN Connected Resource Manager True Copy Shadow Image Data Replicator Sun E25K
  • 7. Indexing Server Cache Servers Search/Query Servers Shared Services NFS Servers One configuration for each of 20 Sun 4900’s in Database Array 5 Instances: North America Europe Asia Pacific Test New Subscribers Sun V20z Sun V240 Sun V890 Sun V40z 8 x X4100 Solaris 10 x86 SF Search App 4x V240 Solaris 10 QFS 1x V890 Solaris 10 x86 QFS 2x V40z RedHat Linux RHEL 3.4 Oracle TimesTen IN-Memory DB