New Technologies: Creating the Ultimate Library Experience
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This document summarizes a presentation about creating the ultimate library experience in the face of changing reading habits and the growth of mobile technology. It discusses the increase in ebook and mobile device ownership and decreasing print book readership. It then outlines the presenters, their goals to discuss mobile growth, digital content options, social media strategies, new experiences, design thinking, and take questions. Specific sections discuss mobile phone and smart phone adoption trends, digital content providers like Overdrive and Hoopla, using social media as a new service desk model, and reimagining library experiences and services through design thinking.
New Technologies: Creating the Ultimate Library Experience
- 1. creating the ! ! library experience ultimate LACONi Circulation ! November 21, 2013
- 3. 23% of adults read an eBook in 2012. ! In 2011, it was 16%. ! 67% of adults read a paper book in 2012. ! ! It was 72% a year ago. Source: http://libraries.pewinternet.org/2012/12/27/e-book-reading-jumps-print-book-reading-declines/
- 4. Source: The Atlantic Wire
- 9. who we are toby greenwalt virtual services coordinator skokie public library @theanalogdivide leah white head of popular materials ela area public library @leahlibrarian richard kong deputy director skokie public library @kongtemplation
- 10. who we are not
- 11. the plan 1.growth of mobile 2.digital content 3.social media strategies 4.new library experiences 5.design thinking 6.q&a
- 12. growth of mobile
- 13. Photo Credit: br1dotcom via Compfight cc
- 14. Photo Credit: seanaes via Compfight cc
- 15. Photo Credit: William Hook via Compfight cc
- 16. Photo Credit: pietroizzo via Compfight cc
- 17. how many of you had a mobile phone in 2000?
- 18. how many of you had a mobile phone in 2005?
- 19. how many of you had a mobile phone in 2010?
- 20. how many of you have a mobile phone now?
- 21. how many of you have a smart phone now?
- 22. how many of you use your phone at least once every hour on an average day?
- 23. how many of you use your smart phone to access the web more than your home computer?
- 24. 91% of American adults have a cell phone! 56% of American adults have a smartphone! ! 24% of Americans ages 16+ own an e-reader! 35% of Americans ages 16+ own a tablet! ! 34% of cell internet users go online mostly using their phones Photo Credit: http://bit.ly/1ffIpNW
- 25. Photo Credit: garryknight via Compfight cc
- 27. Photo Credit: lukew via Compfight cc
- 30. digital content
- 37. Overdrive
- 38. 3M Cloud Library
- 40. AXIS 360
- 42. Zinio
- 45. Hoopla
- 48. social media
- 49. the new service desk
- 51. lurking
- 52. posting pics
- 54. being ridiculous
- 56. answering questions (especially the hard ones)
- 57. searching for local questions
- 58. searching for the library
- 60. getting involved with trends
- 63. stealing ideas from private industry
- 66. to experiences
- 71. Source: Chattanooga Public Library
- 80. Source: Lansing Public Library
- 81. what circ can do
- 82. look. listen. leave the desk.
- 83. be creative.
- 84. speak up.
- 85. design thinking
- 86. What I Was Going To Say say yes! experiment! play! fail! learn! desire to be the best! stay nimble! innovate
- 88. Photo Credit: CodyWDWfan via Compfight cc
- 89. Photo Credit: p.murf via Compfight cc
- 90. Brainstorming Ground Rules go for quantity! defer judgment! encourage wild ideas! build on ideas of others! stay focused! one conversation at a time! be visual