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zumiezGoogle Analytics Overview & Tutorial
Prepared by: Anthoney Nuda
BenefitsImproving website performance
Metric alignment with Goals/KPIs
Actionable Insight
Evalute the customer Journey & Behavior
Reports & Customizable Dashboards
Concepts
Segmentation
A“Critical Few” - Avinash Kaushik
SMART Goals & KPIs
Metrics that support business goals
Google Analytics
Measuring Bounce Rate
Measuring Bounce Rate
Segment for more detail
Measuring Bounce RateSegmentation of traffic sources
Measuring Bounce Rate
Who’s the culprit? Dive Deeper.
Measuring Bounce Rate
How can we improve
Measuring Bounce Rate
Compare time periods to measure improvement
Measuring Bounce RateTime to take ACTION
Improve landing pages to reduce bounce rates
Current Year
Previous Year
E-Commerce Growth
Source: Analytics Help - Demo Account
Don’t forget to segment!
Source: Analytics Help - Demo Account
E-Commerce Growth
Select Source/Medium
Sources affecting metrics
Use time ranges for comparison
Explore opportunities to drive action
Source: Analytics Help - Demo Account
Make Selection
E-Commerce Growth
Source: Analytics Help - Demo Account
E-Commerce Growth
Referral Traffic
Make Selection
Referral Traffic
Referral Traffic
Referral Traffic
Select a source for insight
Level of engagementVisits Who’s generating revenue
Referral Traffic
Google Analytics
Wrap-Up
Suitable capabilites for Zumiez’s goals
GA provides insight toward action
Smooth Implementation
Plenty of available resources
Navigable experience
ReferencesFreepik. (2015). Gráfico de análise na tela Ícone gratis [Image]. Retrieved from https://br.freepik.com/icones-gratis/grafico-de-analise-na-tela_736834.htm
Geckoboard. (n.d.). Shopping Cart Abandonment Rate. Retrieved from
https://www.geckoboard.com/learn/kpi-examples/ecommerce-kpis/shoppingcart-
abandonment-rate/
Google. (n.d.). Analytics Help – Demo Account. Retrieved from https://support.google.com/analytics/answer/6367342?hl=en
Google Analytics. (n.d.). Features. Retrieved from https://www.google.com/intl/en_ALL/analytics/features/#goto=traffic-sources
Kaushik, A. (2009). Web Analytics 2.0: The art of online accountability and science of customer centricity. Retrieved from http://ce.safaribooksonline.com/book/web-
analytics/9780470529393
Osborn, M. (2017, November 9). Top 7 eCommerce metrics and KPI’s you need to be tracking [Blog post]. Retrieved from https://blog.apruve.com/top-7-ecommerce-
metrics-and-kpis-you-need-to-be-tracking
Red Canoe Media. (n.d.). Configuring Google Analytics to include Webmaster Tools data [Image]. Retrieved from https://redcanoemedia.com/configuring-google-analytics-
webmaster-tools-data/
Serrano, S. (2018). Complete list of Cart Abandonment statistics: 2006 – 2018.
Retrieved from https://www.barilliance.com/cart-abandonment-rate-statistics/
Thomas, G. (2017). How to optimize your shopping Cart Abandonment Rate. Retrieved
from https://acquireconvert.com/shopping-cart-abandonment-rate/
Weweave. (2016, March 28). DNN Google Analytics advanced [Image]. Retrieved from http://store.dnnsoftware.com/home/product-details/dnn-google-analytics-
advanced

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Nuda Anthoney Web Analytics Demo

  • 1. zumiezGoogle Analytics Overview & Tutorial Prepared by: Anthoney Nuda
  • 2. BenefitsImproving website performance Metric alignment with Goals/KPIs Actionable Insight Evalute the customer Journey & Behavior Reports & Customizable Dashboards
  • 3. Concepts Segmentation A“Critical Few” - Avinash Kaushik SMART Goals & KPIs Metrics that support business goals
  • 7. Measuring Bounce RateSegmentation of traffic sources
  • 8. Measuring Bounce Rate Who’s the culprit? Dive Deeper.
  • 9. Measuring Bounce Rate How can we improve
  • 10. Measuring Bounce Rate Compare time periods to measure improvement
  • 11. Measuring Bounce RateTime to take ACTION Improve landing pages to reduce bounce rates Current Year Previous Year
  • 12. E-Commerce Growth Source: Analytics Help - Demo Account
  • 13. Don’t forget to segment! Source: Analytics Help - Demo Account E-Commerce Growth
  • 14. Select Source/Medium Sources affecting metrics Use time ranges for comparison Explore opportunities to drive action Source: Analytics Help - Demo Account Make Selection E-Commerce Growth
  • 15. Source: Analytics Help - Demo Account E-Commerce Growth
  • 19. Referral Traffic Select a source for insight
  • 20. Level of engagementVisits Who’s generating revenue Referral Traffic
  • 21. Google Analytics Wrap-Up Suitable capabilites for Zumiez’s goals GA provides insight toward action Smooth Implementation Plenty of available resources Navigable experience
  • 22. ReferencesFreepik. (2015). Gráfico de análise na tela Ícone gratis [Image]. Retrieved from https://br.freepik.com/icones-gratis/grafico-de-analise-na-tela_736834.htm Geckoboard. (n.d.). Shopping Cart Abandonment Rate. Retrieved from https://www.geckoboard.com/learn/kpi-examples/ecommerce-kpis/shoppingcart- abandonment-rate/ Google. (n.d.). Analytics Help – Demo Account. Retrieved from https://support.google.com/analytics/answer/6367342?hl=en Google Analytics. (n.d.). Features. Retrieved from https://www.google.com/intl/en_ALL/analytics/features/#goto=traffic-sources Kaushik, A. (2009). Web Analytics 2.0: The art of online accountability and science of customer centricity. Retrieved from http://ce.safaribooksonline.com/book/web- analytics/9780470529393 Osborn, M. (2017, November 9). Top 7 eCommerce metrics and KPI’s you need to be tracking [Blog post]. Retrieved from https://blog.apruve.com/top-7-ecommerce- metrics-and-kpis-you-need-to-be-tracking Red Canoe Media. (n.d.). Configuring Google Analytics to include Webmaster Tools data [Image]. Retrieved from https://redcanoemedia.com/configuring-google-analytics- webmaster-tools-data/ Serrano, S. (2018). Complete list of Cart Abandonment statistics: 2006 – 2018. Retrieved from https://www.barilliance.com/cart-abandonment-rate-statistics/ Thomas, G. (2017). How to optimize your shopping Cart Abandonment Rate. Retrieved from https://acquireconvert.com/shopping-cart-abandonment-rate/ Weweave. (2016, March 28). DNN Google Analytics advanced [Image]. Retrieved from http://store.dnnsoftware.com/home/product-details/dnn-google-analytics- advanced