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Open as a Competitive Advantage
All Things Open 2018
@abbycabs
Abigail Cabunoc Mayes
@acabunoc
Hi! I’m abbycabs
Practice Lead, Working Open
I want to openness to be the norm
in research and innovation
Mozilla Foundation
mozilla
Our mission is to ensure the Internet is
a global public resource, open and
accessible to all
14 weeks of training &
mentorship on open practice
MOZILLA OPEN LEADERS
Mentorship
Ongoing 1:1 Support
Practice
Hands-on
experience
Training
Cohort-based
Berlin WOW
Round 1
H1
Round 2
H2
MozFest
Round 3
H1
Montreal WOW Online only
Round 4
H2
MozFest Online only Boston WOW (community run)
Round 5
H1
Online only MIT OLC
Fueling the Movement
We’re growing & retaining our graduates
returned as a mentor
mentor-in-training
on volunteer list
graduated only
did not complete
2016
2017
2018
Highlights
170% YoY growth
96% of graduates stay
involved
262 graduates & 142
currently in round 6
42% of graduates return
& mentor (110 mentors)
Agenda
Open by Design & Open Leadership
Framework of Open Practices
Five community interactions where we’ve
seen openness give projects an edge
Open Canvas
Plan to work open with this one page
open project plan
What is Open?
What is Open?
Open Principles
Understanding
Sharing
Participation &
Inclusion
Open Leadership Framework
mzl.la/olf
“Open leaders design and build
projects that empower others to
collaborate within inclusive
communities.“
Open Leadership Framework
mzl.la/olf
“Open leaders design and build
projects that empower others to
collaborate within inclusive
communities.“
Open Leadership Framework
mzl.la/olf
A 2012 study of 160 tech companies
found that the level of strategic intent
in openness (not openness alone)
correlates with market performance.
Leading Edge Forum, 2012 - blog post
Open by Design
source: https://blog.gardeviance.org/2016/04/the-robots-are-coming-for-whom-bell.html Simon Wardley, Leading Edge Forum CC BY 3.0
Open by
Design
Open by
Default
Open Canvas
One page open project plan
Adapted from the Lean Canvas (https://leanstack.com/lean-canvas/) CC-BY-3.0
CommunityProduct
Adapted from the Lean Canvas (https://leanstack.com/lean-canvas/) CC-BY-3.0
ProjectExecution
Problem Solution
Key Metrics
Unique Value Proposition
User Profiles
Contributor ProfilesResources Required
User Channels
Contributor
Channels
Target audience and early adopters
Contribution types and ideal
contributors
Open Canvas
A clear message that states what you offer and why you are
different. Can be derived from:
1. The main problem you are solving
2. The finished story and benefits users will have by using your
product
Example: Square - start accepting credit cards today
The top 1-3 problems
you want to solve
Outline your proposed
solution for each
problem
How will you measure
success? Who are you building this for? Who will
your early adopters be?
List how you will gain
new users
List how you will gain
new contributors
What do your contributors look like? Be
sure to include the different expertise
you outline in “Resources Required”
What do you need to build an MVP (minimum
viable product)? Design, Development,
Expertise, Hardware requirements and other
costs
Yourusersandcontributorswilllikelyoverlap
project :Title
Create your own Open Canvas (mzl.la/open-canvas)
Open as a Competitive Advantage
Open as a Competitive Advantage
Open Advantage
Increasing Market
Share
Lowering
Operating Costs
Better Products
and Services
A Framework of Open Practices
by Mozilla Open Innovation & CIID
Framework of Open
Practices
Five Community Interactions
Gifting
Creating
Together
Soliciting
Ideas
Learning
Through Use
Networking
Common
Interests
Community Interactions
Giving Listening Collaborating
A Framework of Open Practices
by Mozilla Open Innovation & the Copenhagen Institute for Interaction Design
Open Advantage
Incentivising adoption
Drive a standard
Improved products and
services
Gifting
No-strings-attached
giving of valued products
or services
Giving
example:
Google Android gifted a
development platform
to encourage new uses
by developers
Open Advantage
Understand your
community
Additional offerings
generated by
community
Soliciting Ideas
Using a community to
generate ideas and
solutions
Listening
example:
The LEGO ideas
platform allows anyone
to propose a kit idea
which can be voted into
production by all
Open Advantage
Understand your users
Improve products
Fail fast
Learning
Through Use
Collecting and analyzing
activity to improve
products or services
Listening
example:
Spotify Discover Weekly
learns user tastes and
then creates playlists
find spot-on
Open Advantage
Better product, access
to more talent
Lower operating costs
Giving ownership to the
community
Creating
Together
Sharing the tasks and
costs of achieving a
pre-established goal
Collaborating
example:
Local Motors invites
designers to use an
online shared database
of parts to co-develop
products
Open Advantage
Advance common
playing fields, enabling
separate groups to help
each other
Lower operating costs
Improve products by
learning from partners
Networking
Common Interests
Coordinating to ensure
that individual activities
achieve more towards a
shared mission
Collaborating
example:
Ashoka serves as a
platform for innovators
that share an overall
objective - but each set
their own projects
Gifting
Creating
Together
Soliciting
Ideas
Learning
Through Use
Networking
Common
Interests
Community Interactions
Giving Listening Collaborating
A Framework of Open Practices
by Mozilla Open Innovation & the Copenhagen Institute for Interaction Design
More Tools to Design for Open
Open Leadership Framework
Open Source Archetypes
“Open leaders design and build
projects that empower others to
collaborate within inclusive
communities.“
Open Leadership Framework
mzl.la/olf
Open Leadership Framwork mzl.la/olf
Open Source Archetypes
10 common archetypes
in open source,
covering things from
business objectives to
licensing, community
standards, component
coupling and project
governance.
Read the report
Mozilla Open Leaders
Applications for Round 7 are opening Friday! (Jan - Apr 2019)
mzl.la/openleaders
Work Open, Lead Open
#WOLO
Thank You
Abigail Cabunoc Mayes
@abbycabs
@acabunoc

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Open as a Competitive Advantage

  • 1. Open as a Competitive Advantage All Things Open 2018 @abbycabs Abigail Cabunoc Mayes @acabunoc
  • 2. Hi! I’m abbycabs Practice Lead, Working Open I want to openness to be the norm in research and innovation Mozilla Foundation
  • 3. mozilla Our mission is to ensure the Internet is a global public resource, open and accessible to all
  • 4. 14 weeks of training & mentorship on open practice MOZILLA OPEN LEADERS Mentorship Ongoing 1:1 Support Practice Hands-on experience Training Cohort-based
  • 5. Berlin WOW Round 1 H1 Round 2 H2 MozFest Round 3 H1 Montreal WOW Online only Round 4 H2 MozFest Online only Boston WOW (community run) Round 5 H1 Online only MIT OLC Fueling the Movement We’re growing & retaining our graduates returned as a mentor mentor-in-training on volunteer list graduated only did not complete 2016 2017 2018 Highlights 170% YoY growth 96% of graduates stay involved 262 graduates & 142 currently in round 6 42% of graduates return & mentor (110 mentors)
  • 6. Agenda Open by Design & Open Leadership Framework of Open Practices Five community interactions where we’ve seen openness give projects an edge Open Canvas Plan to work open with this one page open project plan What is Open?
  • 9. “Open leaders design and build projects that empower others to collaborate within inclusive communities.“ Open Leadership Framework mzl.la/olf
  • 10. “Open leaders design and build projects that empower others to collaborate within inclusive communities.“ Open Leadership Framework mzl.la/olf
  • 11. A 2012 study of 160 tech companies found that the level of strategic intent in openness (not openness alone) correlates with market performance. Leading Edge Forum, 2012 - blog post Open by Design
  • 12. source: https://blog.gardeviance.org/2016/04/the-robots-are-coming-for-whom-bell.html Simon Wardley, Leading Edge Forum CC BY 3.0 Open by Design Open by Default
  • 13. Open Canvas One page open project plan
  • 14. Adapted from the Lean Canvas (https://leanstack.com/lean-canvas/) CC-BY-3.0
  • 15. CommunityProduct Adapted from the Lean Canvas (https://leanstack.com/lean-canvas/) CC-BY-3.0 ProjectExecution Problem Solution Key Metrics Unique Value Proposition User Profiles Contributor ProfilesResources Required User Channels Contributor Channels Target audience and early adopters Contribution types and ideal contributors Open Canvas A clear message that states what you offer and why you are different. Can be derived from: 1. The main problem you are solving 2. The finished story and benefits users will have by using your product Example: Square - start accepting credit cards today The top 1-3 problems you want to solve Outline your proposed solution for each problem How will you measure success? Who are you building this for? Who will your early adopters be? List how you will gain new users List how you will gain new contributors What do your contributors look like? Be sure to include the different expertise you outline in “Resources Required” What do you need to build an MVP (minimum viable product)? Design, Development, Expertise, Hardware requirements and other costs Yourusersandcontributorswilllikelyoverlap project :Title Create your own Open Canvas (mzl.la/open-canvas)
  • 18. Open Advantage Increasing Market Share Lowering Operating Costs Better Products and Services A Framework of Open Practices by Mozilla Open Innovation & CIID
  • 19. Framework of Open Practices Five Community Interactions
  • 20. Gifting Creating Together Soliciting Ideas Learning Through Use Networking Common Interests Community Interactions Giving Listening Collaborating A Framework of Open Practices by Mozilla Open Innovation & the Copenhagen Institute for Interaction Design
  • 21. Open Advantage Incentivising adoption Drive a standard Improved products and services Gifting No-strings-attached giving of valued products or services Giving example: Google Android gifted a development platform to encourage new uses by developers
  • 22. Open Advantage Understand your community Additional offerings generated by community Soliciting Ideas Using a community to generate ideas and solutions Listening example: The LEGO ideas platform allows anyone to propose a kit idea which can be voted into production by all
  • 23. Open Advantage Understand your users Improve products Fail fast Learning Through Use Collecting and analyzing activity to improve products or services Listening example: Spotify Discover Weekly learns user tastes and then creates playlists find spot-on
  • 24. Open Advantage Better product, access to more talent Lower operating costs Giving ownership to the community Creating Together Sharing the tasks and costs of achieving a pre-established goal Collaborating example: Local Motors invites designers to use an online shared database of parts to co-develop products
  • 25. Open Advantage Advance common playing fields, enabling separate groups to help each other Lower operating costs Improve products by learning from partners Networking Common Interests Coordinating to ensure that individual activities achieve more towards a shared mission Collaborating example: Ashoka serves as a platform for innovators that share an overall objective - but each set their own projects
  • 26. Gifting Creating Together Soliciting Ideas Learning Through Use Networking Common Interests Community Interactions Giving Listening Collaborating A Framework of Open Practices by Mozilla Open Innovation & the Copenhagen Institute for Interaction Design
  • 27. More Tools to Design for Open Open Leadership Framework Open Source Archetypes
  • 28. “Open leaders design and build projects that empower others to collaborate within inclusive communities.“ Open Leadership Framework mzl.la/olf
  • 30. Open Source Archetypes 10 common archetypes in open source, covering things from business objectives to licensing, community standards, component coupling and project governance. Read the report
  • 31. Mozilla Open Leaders Applications for Round 7 are opening Friday! (Jan - Apr 2019) mzl.la/openleaders
  • 32. Work Open, Lead Open #WOLO
  • 33. Thank You Abigail Cabunoc Mayes @abbycabs @acabunoc