Pearson professional attitudes_and_behaviours_ws_five sept14 (2)
- 1. Professional Attitudes and Behaviours Workshop 5 Presentation skills and Report Writing
- 2. Review of Module Overview Workshop 3 Communicati on Skills and Interpersonal Behaviour Workshop 2 Time and Project Management Workshop 4 Team Working Workshop 1 The Commission Module overview Business Analysis Workshop 5 Report Writing Presentation Skills Workshop 6 (10% of final mark) Team Presentations on Workshops 1 – 5 Communications Project Management Business Analysis Workshop 9 Customer Relationship Management Preparation for Board Paper Workshop 7 Preparation for Charitable Activity PAVE fundraising activity Workshop 8 (20% of final mark) Observed Charitable Activity Video Blog (30% of final mark) 10 minutes – reflections on module and learning Workshop 10 (40% of final mark – 30% group 10% individual) Team Presentations to Client Board Based on Board Paper Board Paper to be submitted 750 words Readings to be advised Assessable content
- 3. Objectives - Describe the processes and structure of effective presentations - Create impact when presenting - Develop self confidence - Deliver a confident and persuasive presentation - Review the format for a typical written report - Practice both presenting and writing a report
- 4. Presentation structure Introduction Main body Conclusion What’s in it for the audience? Tailor to the audience Call to action !
- 5. Before designing your presentation • Be clear about the aims and objectives of the presentation • Know who your audience is • What are they expecting to hear? • What reaction do you want from them? • You need to bring this out in the presentation/report – if you don’t, you won’t get the reaction you want!
- 6. Practice session In your teams Each person has two minutes to present to the group - Your name - Where you were born - Something that happened to you while you were a teenager Share thoughts on how easy/difficult that was How does the group feel about the more substantive presentation in workshop 6?
- 7. Gathering your thoughts Get your ideas down and then rearrange them into a logical order Use mind maps or post it notes Trim out anything that doesn’t actually add value to the presentation The shorter and simpler to understand, the more your audience will like it
- 8. What’s in it for the audience ? • Opportunity / enhanced opportunity • Need / Greed • Fear / Threat • Decision / Mystery • Key questions • Bombshell Make them want to listen
- 9. Great presenters … and not so great presenters! https://www.youtube.com/watch?v=dYAr4lhPb_s https://www.youtube.com/watch?feature=player_e mbedded&v=jiN7z25iqpg
- 10. Contact with your audience Non Verbal communication Mannerisms / Arms & Gestures Positioning / Posture Facial expressions / Eye Contact Voice - Volume / Pace / Pause No “theatricals” / exotic accessories (jewellery etc.) Hands empty, on display, above belt No repetitive habits Reduce distractions
- 11. Body language Head position generally straight indicates greater confidence and authority Good posture - back is straight and shoulders square appears balanced and confident. A slight lifting of the chin can indicate interest Tilting the head up and back (literally ‘looking down your nose’!) is a superior or distant head position Hands relaxed and open indicate a more open mental attitude Closed hands indicate the opposite. Folding your arms in front creates a barrier and says ‘unapproachable’
- 12. Visual contact Do’s and Don’t’s Facial expressions and scanning See everyone without turning Never stand back to window Scan regularly all delegates
- 13. Easy Listening Voice Clear, audible - not too fast Pace, pitch, tone Relevant pauses
- 14. Looking after your voice • Regular breaks • Vary the pitch and tone • Don’t abuse your voice (shouting, speaking unnaturally) • Rest it if you are unwell • Take a steam inhalation • Avoid clearing your throat often (swallow or drink water instead) • Drink plenty of water (rather than dehydrants – tea coffee coke) • Avoid unpleasant atmospheres (noisy, dusty, smoky, dry, traffic) • Warm your voice up
- 15. Voice clarity Actors warm up exercises: The six sick sheikh’s sixth sheep’s sick Red leather yellow leather Peter Piper Picked a Peck of Pickled Pepper. If Peter Piper Picked a Peck of Pickled Pepper, where’s the Peck of Pickled Pepper Peter Piper Picked? Here is one actor’s way of warming up, and he made it into a real Scene! http://www.youtube.com/watch?v=2YCHmOAbJBs
- 16. Emphasis The vicar didn’t kill his wife with a piece of lead piping How does the meaning of the sentence change when you put emphasis on different words?
- 17. Preparing Visuals Use a title to give identity Use bullet points or separate lines Use colours sparingly Don’t overload the slide Use strap lines to deliver messages (audience listens to you more) Don’t read off the slide. Your audience can read, you just embellish Any other ideas for making visuals interesting?
- 18. Dealing with Questions If you know the answer: Give a brief response, long responses may shut off a large audience. If confidential; acknowledge, listen and politely respond based on the confidential nature of the question. If applicable have a 1:1 after the presentation especially if only one person is involved. If you don’t know the answer: Admit you don’t know. Promise you will find out within 48 hours i.e. ask “can you give me the opportunity to find out a full response”. Do find the answer and respond, it is a credibility issue or pass it back to the originator or the audience.
- 19. Preparing for the day Where is it? Room size? Who is the audience? Internal / external? What time of the day is the presentation? Finish the content early, a few days in advance Practice several times, know the material inside out! What equipment do you require? (Internet / Wi-Fi / USB?) Prepare your appearance Arrive ready, and early!
- 20. Preparation is the key… The only time that SUCCESS comes before WORK is in the dictionary Remember the five Ps Proper Preparation Prevents Poor Performance!
- 21. Overcoming Nerves • Be Prepared • Breathe deeply • Think positively • Have good visuals • Know what you are doing • Prepare the environment to be comfortable • Stand firmly
- 22. Final Top Tips • Smile early in the presentation (and a few more times) • Hook the audience – a strong purpose • Gesture connected to the material • Varied facial expressions • Listen for your verbal viruses – be natural • Make a strong first impression • Speak clearly - Pause to let audience take in key points • Emphasis key words • Prepare & practice for confidence
- 23. Further practice In groups again Two things that you have learnt from this workshop that you will practice before the Workshop 6 presentations
- 24. Your presentations during workshop 6 Your presentations should contain: - The outputs of your competitive analysis - The critical path of your project - Details regarding what you have achieved so far regarding your commission - Something from each team member on one thing they have learnt from the module so far
- 25. Order of play Team A: 15 minutes presentation, 10 minutes questions Team B: 15 minutes presentation, 10 minutes questions Team C: 15 minutes presentation, 10 minutes questions Team D: 15 minutes presentation, 10 minutes questions Team E: 15 minutes presentation, 10 minutes questions Feedback from panel, general and team specific
- 26. Professional writing is Concrete Commercial in tone Closes down topics Meets an identified need Suggests ways forward Delivers value to the business
- 27. Writing a report Why is the report necessary? Who is the report for? What do I want to say? When does it need to be circulated/presented? Where do I look to get the information I need? How does it need to be delivered?
- 28. The process of writing Gather raw data Assemble the key facts Analyse the information Interpret the analysis Present conclusions
- 29. The format of a report Executive Summary One of two short paragraphs that summarise succinctly what is contained in the report. It is not an introduction it is an overview Background How did we get to the stage we are currently at – provides context within which the report is written Main body of the report The meat of the report, including any analysis undertaken, tables of figures Conclusions Based on the analysis, what key findings do you think arise Recommendations What actions do you think should be taken, who should take them, and by when Appendices Things which are valuable to know but don’t need to be in the main body of the report
- 30. Over to you For the rest of the workshop, work on your presentation. You don’t need to do your report until before workshop 10 and you will be given a recap on the process before that. Your tutor is available to help you out with any questions you have
Editor's Notes
- #3: Review once again the module overview, stating that it is important that the course format remains clear to them so that they can navigate their way through the challenges and the learning opportunities. Show where they are on the overview, and what the next couple of weeks will contain.