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Technology and Innovation
Management:
S5
Technology Intelligence and Competition
Raj C Thiagarajan, PhD
To
SIBM SIII MBA Students




                         ATOA Scientific Technologies
                         Engineering Simulation For Innovation
Technology Intelligence and Competition
   • What is Technology intelligence?

   • How we collect intelligence?

   • The methods and Tools

   • Future Technology (Eng services, Renewable Energy)

   • Competitive Advantage




         ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   2
Technology Intelligence
• CIA Definition: Intelligence is knowledge and foreknowledge
  of the world around us - the prelude to Presidential decision
  and action”

• Technology related knowledge and foreknowledge that is
  used for strategic decision making.

• By which, how, when and by whom the Technology meets
  markets demands.

• Data, information, to Technology knowledge intelligence is a
  challenge.
      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   3
Technology Intelligence analogy
• The business behaves like an
  organism in an ecosystem

• Technical intelligence enables the
  organism to sense its environment.

• Respond to increase the probability
  of survival.

• Higher business performance



      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
The intelligence Function
• To Gain a Competitive Advantage

• The process of ethically collecting, analyzing, and
  disseminating accurate, relevant, specific, timely, foresighted
  and actionable intelligence regarding the implications of the
  business environment, competitors, and the organization itself.

• The Intelligence Process is NOT:
   – Industrial Espionage
   – Insider trading
   – Corporate Spying
   – Searching the Web
      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   5
TI Advantages
• Monitors research and development issues

• Reduces risky decision making

• Reduces Uncertainty

• Broadens awareness of competitive situation

• Identifies business alternatives

• Improves the reliability of business plans

      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   6
Who is Doing?
• Almost all in some form.

• 90% of Fortune 500 firms in the U.S.

• Chemical and telecommunications firms

• Firms with high R&D expenditures

• Firms that own many patents

• leading innovative product manufacturers

      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   7
Components of TI
                                                                                        Technology
• Early identification of technologies,                                                 intelligence
  technological trends and technological                                                source
  shocks
• Raising the attention for the threats and                                             Process of
                                                                                        mapping
  opportunities of technological development
• Provision of relevant knowledge on                                                    Mechanism for
                                                                                        data collection
  technology and the evaluation of their
  impact on the firm.                                                                   Tools for
                                                                                        analysis
• Used for decision making Technology and
  organizational strategy                                                                Strategy
• Exploit future growth opportunities and
  avoid risks.

      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   8
TI Strategic Questions ?
• What is driving competition in the industry segment?

• What are the risks?
• What shall we do concerning the promising emerging
  technology, buy (acquisition, license-in) or build (own
  competencies) or cooperate (joint venture; joint research
  and development with universities/research institutes)?
• How will the industry evolve?
• What actions are competitors likely to take, what are the
  options to respond?



      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   9
Tactical Questions?
• Strategic patent?
• Can we block technical developments for the rival’s
  product line by a “tactical” patent?
• Shall we complete our line of offerings by a product
  “imitation” of an existing successful competitive product?
• How do we respond to the new regulations at the horizon
  in new green protocal concerning our product line?
• What is the best mode to protect our recent innovation
  (patents, trade secrets)?
• How do we react after detecting infringement of a patent
  which is of “minor” importance for us?
• How do we gain competitive edge with our patents?
      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   10
Technology Intelligence?

• Covers also market and business information

• Links Technology and corporate strategy

• Links Organizational functions

• Liaison role between various industries for co-evolution.

• Effective on the strategic, tactical and operational level.

• Used for critical decision making in the invention,
  innovation and NPI tool gate process


      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   11
TI Process
• The process consists of gathering, assessing and
  communicating technological opportunities and threats.


     Identification            Selection              Assessment             Dissemination



                                                                                 Technology
                                                                                Organizational
                                                                                   Strategy



                                                                                         CXO




                                                                                  R&D and
                                                                                  Marketing



      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   12
Identification
First step: what information is needed?
Depends, industry, current and future plan




                                                                Open Ended
Four principle search modes                                                     TRAWL              SCAN
• Trawling: making in-house information
   explicit, particularly information that is not
   known to be there.
• Mining: extracting explicit intelligence
   information from internal resources such as                                                    TARGET
                                                                                 MINE
   libraries and databases.




                                                                Directed
• Targeting: focusing on new technologies
   outside the company and monitoring their
   development.                                                              Internal           External
• Scanning: keeping abreast of any
   unforeseen developments beyond the firm                                   Examples of Search Method
   that could have an impact on the business.


        ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   13
Selection                                                                  Selection


• Narrow your Scope
                                                                           Method

• Use convergence and                               Function of the
                                                      intelligence
                                                                                                Heterogeneity of
                                                                                               organization frame
                                                                                                  of reference
  divergence approach
                                                      Corporate                                Time Period of the

• Select based on the
                                                       Culture                                    assessment


  priority
                                                       Resource                                 Uncertainty of the
                                                      restriction                               selection situation


• Use both Technology and                                                                         Industry specific
  market metrics                                      Familiarity          Perception of the
                                                                             importance
                                                                                                     technology
                                                                                                    development




      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management            14
Source of info
•   Internal experts, customers, and suppliers
•   Marketplace surveys
•   Industry analysts
•   Associations
•   Observations
•   Unpublished documents
•   Patents
•   Publications
•   Search engines
•   Industry database


       ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   15
Assessment
  • dasdd


Market size
Cost savings
Disruptive Potential




                                              Complexity
                                          Implementation risk
                                                Value



           ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   16
Assessment Methods
•   Publication, Patent frequency analysis
•   Publication, Patent citation analysis
•   S-curve Analysis
•   Benchmarking studies
•   Portfolios
•   Delphi Studies, Expert panel
•   Technology, Product Road maps
•   What if scenario analyses
•   QFD
•   SWOT


       ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
Function of the assessment
                                    Extrapolative   Explorative    Normative      Organizational    Individual
                                    information     information    information    Learning          Learning


Publication, Patent
frequency analysis
Publication, Patent citation
analysis
S-curve Analysis

Benchmarking studies

Portfolios

Delphi Studies, Expert panel

Technology, Product Road
maps
What if scenario analyses

QFD
SWOT


             ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
Time Horizon
                                    0- 5 years     10 years        15 years       20 Years          25 Years

Publication, Patent
frequency analysis
Publication, Patent citation
analysis
S-curve Analysis

Benchmarking studies

Portfolios

Delphi Studies, Expert panel

Technology, Product Road
maps
What if scenario analyses

QFD

SWOT



             ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
The Information Challenge
• Insight from information

• Translating industry insights into action for innovation
  and growth.

• The challenge today is how to manage and use the
  data for competitive edge.

• Data – info – Knowledge – Competitive advantage




      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   20
Attributes of TI : DA&4P
•   Descriptive:
•   what is done (in the firm’s “environment”)
•   Anticipative:
•   what will be done (in the firm’s “environment”)

•   Prospective: what may be done (by the firm);
•   Proscriptive: what cannot be done (by the firm);
•   Prescriptive: what should be done (by the firm);
•   Prohibitive: what must not be done (by the firm).




       ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   21
Technology and Competition
• Technology environment

• Technological process

• Consequences -> Competitive Dynamics

• Technology acquisition vs market deployment
                                            Technology


     Competitive                        Competitive                        Value
     Dynamics                           Advantage                          Creation


      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   22
Technology and Competition
• Changes in Value chain
   – New technology
   – Automation
   – Superior process
• Competitive Rivalry
   – Barrier to entry
   – Substitution
   – Refine the rule of competition
• Environmental trends
   – Globalization, Time compression, Integration
• Strategic competitive advantage

      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   23
TI summary
• Begins with an understanding compnay (culture, IP, competency”) and
  the factors that impact the industry and company.

• Focuses on current and future situations, competitors, technologies,
  opportunities and threats of complementary and substitutive
  technologies and offerings.

• Targets a “Big picture”

• Is basically comparative (SWOT)

• Anticipates your future actions and reactions and actions/trends of
  competitors, customers, suppliers, government and society.

• Foundation for Strategic Decision making.
       ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   24
Metamaterial
• Negative
  Refraction



• Clocking



• Unusual
  properties and
  applications



     ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   25
Metamaterial
• Patent




• Vs

• Google




       ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   26
Technology Development




   ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   27
Meta applicaitons

  Antennas                     19                       Distribution of Patents
                                                                                  Antennas
  Lens Structures               3
                                                                                  Lens Structures
  Cloaking                      1
                                                                                  Cloaking
  Negative Refractive Index     8
                                                                                  Negative Refractive Index
  Fliters                       7                                                 Fliters
  General                      29                                                 General
  Waveguides                    8                                                 Waveguides
  Photonic Crystals             4                                                 Photonic Crystals
  Fabrication                   7                                                 Fabrication
  Radome                        5                                                 Radome
  High Efficiency Devices       8                                                 High Efficiency Devices

  Transmission Line Approach    3                                                 Transmission Line Approach




      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management     28
Technology intelligence
• Technology intelligence definition

• Collecting intelligence

• The methods and Tools

• Competitive Advantage

• Metamaterial example.




      ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management   29

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Tech innovation s5_intelligence

  • 1. Technology and Innovation Management: S5 Technology Intelligence and Competition Raj C Thiagarajan, PhD To SIBM SIII MBA Students ATOA Scientific Technologies Engineering Simulation For Innovation
  • 2. Technology Intelligence and Competition • What is Technology intelligence? • How we collect intelligence? • The methods and Tools • Future Technology (Eng services, Renewable Energy) • Competitive Advantage ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 2
  • 3. Technology Intelligence • CIA Definition: Intelligence is knowledge and foreknowledge of the world around us - the prelude to Presidential decision and action” • Technology related knowledge and foreknowledge that is used for strategic decision making. • By which, how, when and by whom the Technology meets markets demands. • Data, information, to Technology knowledge intelligence is a challenge. ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 3
  • 4. Technology Intelligence analogy • The business behaves like an organism in an ecosystem • Technical intelligence enables the organism to sense its environment. • Respond to increase the probability of survival. • Higher business performance ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
  • 5. The intelligence Function • To Gain a Competitive Advantage • The process of ethically collecting, analyzing, and disseminating accurate, relevant, specific, timely, foresighted and actionable intelligence regarding the implications of the business environment, competitors, and the organization itself. • The Intelligence Process is NOT: – Industrial Espionage – Insider trading – Corporate Spying – Searching the Web ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 5
  • 6. TI Advantages • Monitors research and development issues • Reduces risky decision making • Reduces Uncertainty • Broadens awareness of competitive situation • Identifies business alternatives • Improves the reliability of business plans ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 6
  • 7. Who is Doing? • Almost all in some form. • 90% of Fortune 500 firms in the U.S. • Chemical and telecommunications firms • Firms with high R&D expenditures • Firms that own many patents • leading innovative product manufacturers ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 7
  • 8. Components of TI Technology • Early identification of technologies, intelligence technological trends and technological source shocks • Raising the attention for the threats and Process of mapping opportunities of technological development • Provision of relevant knowledge on Mechanism for data collection technology and the evaluation of their impact on the firm. Tools for analysis • Used for decision making Technology and organizational strategy Strategy • Exploit future growth opportunities and avoid risks. ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 8
  • 9. TI Strategic Questions ? • What is driving competition in the industry segment? • What are the risks? • What shall we do concerning the promising emerging technology, buy (acquisition, license-in) or build (own competencies) or cooperate (joint venture; joint research and development with universities/research institutes)? • How will the industry evolve? • What actions are competitors likely to take, what are the options to respond? ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 9
  • 10. Tactical Questions? • Strategic patent? • Can we block technical developments for the rival’s product line by a “tactical” patent? • Shall we complete our line of offerings by a product “imitation” of an existing successful competitive product? • How do we respond to the new regulations at the horizon in new green protocal concerning our product line? • What is the best mode to protect our recent innovation (patents, trade secrets)? • How do we react after detecting infringement of a patent which is of “minor” importance for us? • How do we gain competitive edge with our patents? ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 10
  • 11. Technology Intelligence? • Covers also market and business information • Links Technology and corporate strategy • Links Organizational functions • Liaison role between various industries for co-evolution. • Effective on the strategic, tactical and operational level. • Used for critical decision making in the invention, innovation and NPI tool gate process ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 11
  • 12. TI Process • The process consists of gathering, assessing and communicating technological opportunities and threats. Identification Selection Assessment Dissemination Technology Organizational Strategy CXO R&D and Marketing ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 12
  • 13. Identification First step: what information is needed? Depends, industry, current and future plan Open Ended Four principle search modes TRAWL SCAN • Trawling: making in-house information explicit, particularly information that is not known to be there. • Mining: extracting explicit intelligence information from internal resources such as TARGET MINE libraries and databases. Directed • Targeting: focusing on new technologies outside the company and monitoring their development. Internal External • Scanning: keeping abreast of any unforeseen developments beyond the firm Examples of Search Method that could have an impact on the business. ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 13
  • 14. Selection Selection • Narrow your Scope Method • Use convergence and Function of the intelligence Heterogeneity of organization frame of reference divergence approach Corporate Time Period of the • Select based on the Culture assessment priority Resource Uncertainty of the restriction selection situation • Use both Technology and Industry specific market metrics Familiarity Perception of the importance technology development ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 14
  • 15. Source of info • Internal experts, customers, and suppliers • Marketplace surveys • Industry analysts • Associations • Observations • Unpublished documents • Patents • Publications • Search engines • Industry database ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 15
  • 16. Assessment • dasdd Market size Cost savings Disruptive Potential Complexity Implementation risk Value ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 16
  • 17. Assessment Methods • Publication, Patent frequency analysis • Publication, Patent citation analysis • S-curve Analysis • Benchmarking studies • Portfolios • Delphi Studies, Expert panel • Technology, Product Road maps • What if scenario analyses • QFD • SWOT ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
  • 18. Function of the assessment Extrapolative Explorative Normative Organizational Individual information information information Learning Learning Publication, Patent frequency analysis Publication, Patent citation analysis S-curve Analysis Benchmarking studies Portfolios Delphi Studies, Expert panel Technology, Product Road maps What if scenario analyses QFD SWOT ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
  • 19. Time Horizon 0- 5 years 10 years 15 years 20 Years 25 Years Publication, Patent frequency analysis Publication, Patent citation analysis S-curve Analysis Benchmarking studies Portfolios Delphi Studies, Expert panel Technology, Product Road maps What if scenario analyses QFD SWOT ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management
  • 20. The Information Challenge • Insight from information • Translating industry insights into action for innovation and growth. • The challenge today is how to manage and use the data for competitive edge. • Data – info – Knowledge – Competitive advantage ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 20
  • 21. Attributes of TI : DA&4P • Descriptive: • what is done (in the firm’s “environment”) • Anticipative: • what will be done (in the firm’s “environment”) • Prospective: what may be done (by the firm); • Proscriptive: what cannot be done (by the firm); • Prescriptive: what should be done (by the firm); • Prohibitive: what must not be done (by the firm). ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 21
  • 22. Technology and Competition • Technology environment • Technological process • Consequences -> Competitive Dynamics • Technology acquisition vs market deployment Technology Competitive Competitive Value Dynamics Advantage Creation ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 22
  • 23. Technology and Competition • Changes in Value chain – New technology – Automation – Superior process • Competitive Rivalry – Barrier to entry – Substitution – Refine the rule of competition • Environmental trends – Globalization, Time compression, Integration • Strategic competitive advantage ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 23
  • 24. TI summary • Begins with an understanding compnay (culture, IP, competency”) and the factors that impact the industry and company. • Focuses on current and future situations, competitors, technologies, opportunities and threats of complementary and substitutive technologies and offerings. • Targets a “Big picture” • Is basically comparative (SWOT) • Anticipates your future actions and reactions and actions/trends of competitors, customers, suppliers, government and society. • Foundation for Strategic Decision making. ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 24
  • 25. Metamaterial • Negative Refraction • Clocking • Unusual properties and applications ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 25
  • 26. Metamaterial • Patent • Vs • Google ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 26
  • 27. Technology Development ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 27
  • 28. Meta applicaitons Antennas 19 Distribution of Patents Antennas Lens Structures 3 Lens Structures Cloaking 1 Cloaking Negative Refractive Index 8 Negative Refractive Index Fliters 7 Fliters General 29 General Waveguides 8 Waveguides Photonic Crystals 4 Photonic Crystals Fabrication 7 Fabrication Radome 5 Radome High Efficiency Devices 8 High Efficiency Devices Transmission Line Approach 3 Transmission Line Approach ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 28
  • 29. Technology intelligence • Technology intelligence definition • Collecting intelligence • The methods and Tools • Competitive Advantage • Metamaterial example. ATOA Scientific Technologies Pvt Ltd | SIBM , III Semester MBA| Technology and Innovation Management 29