Total Quality Management Elements PowerPoint Presentation Slides
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The document outlines elements of Total Quality Management (TQM), emphasizing the importance of leadership, continuous improvement, and customer focus in organizational processes. It highlights TQM principles, the role of employee involvement, and the repercussions of poor quality on business performance. Additionally, it references ISO certifications that facilitate enhanced quality and customer satisfaction.
Total Quality Management Elements PowerPoint Presentation Slides
- 1. Total Quality Management Elements Your Company Name
- 2. TQM Culture Leadership Involvement Process Quality TQM Pyramid Values Empowerment Continuous Improvement This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Rewards & Recognition Training, Teams, Awareness Empowerment , Partnership This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Customer Driven This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Ownership Management Support Mission Planning Vision This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Measurement Informatics SPC, Cost Of Quality Documentation , Reporting Testing , Tools, Presentation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2
- 3. TQM Model Customer Focus This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Planning Process This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Process Management This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Total Improvement This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Process Improvement This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 3
- 4. Customer Focus in TQM This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 4
- 5. Planning Process in TQM This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 2013 This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 2019 This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 2017 This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 2015 This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 2014 This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 2016 This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 2018 5
- 6. This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 2016 This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 2017 This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 2018 This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 2019 Process Management in TQM 6
- 7. Business Process Improvement 5 Stages Continuous Improvement Process This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 7
- 8. Involvement of People This principle recognizes that an organization is nothing without its staff That their abilities should be used to full effect for business success 8
- 9. TQM Elements Team Approach This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Employee Empowerment This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Competitive Benchmarking This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Continuous Improvement TQM Elements 9
- 10. Determinants of Product Quality Performance Characteristics of the Product Durability Resistance and long life of the product Safety Injury Risk Special Features Some additional features Reliability Performance consistency Evaluation Evaluation of quality & reputation Aesthetics Design, touch, taste, fitting, finishing etc. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 10
- 11. Determinants of Service Quality Communication Keeping customers informed Credibility Trustworthiness , believability, honesty Security Freedom from danger risk , or doubt Understanding/ Knowing The Customer Understand the customer’s needs Tangibles Physical evidence of the service Reliability Consistency of Performance & Dependability Responsiveness Willingness or readiness of employees Competence Required skills & knowledge Access Approachability & ease of contact Courtesy Politeness, respect, consideration, friendliness Service Quality This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 11
- 12. Importance of Good Quality Improved Quality Increase Profit Company Reputation Product Liability Higher Price Higher Productivity Lower Cost This slide is 100% editable. Adapt it to your needs & capture your audience's attention. This slide is 100% editable. Adapt it to your needs & capture your audience's attention. This slide is 100% editable. Adapt it to your needs & capture your audience's attention. 12
- 13. Consequences of Poor Quality Lost Revenue This slide is 100% editable. Adapt it to your needs & capture your audience's attention. Lost Customers This slide is 100% editable. Adapt it to your needs & capture your audience's attention. Increased Cost This slide is 100% editable. Adapt it to your needs & capture your audience's attention. Damaged Brand This slide is 100% editable. Adapt it to your needs & capture your audience's attention. Lost of Productivity This slide is 100% editable. Adapt it to your needs & capture your audience's attention. Lower Profits This slide is 100% editable. Adapt it to your needs & capture your audience's attention. Poor Quality = Increased Business Risk “ Quality Gap” : High Cost of Failure 13
- 14. Customer Focus Leadership Involvement of People Process Approach Strategic & Systematic Approach to Management Continual Improvement Factual Approach to Decision Making Mutually Beneficial Supplier Relationship TQM Principles 14
- 15. ISO Certifications ISO:9001 Help Organization to produce Desired Outcome Ensures Ongoing Controls Enhance Customer Satisfaction by meeting Customer requirement ISO:14001 Helps organization to reduce waste handling cost. Enhance branding of organization. Increases profitability by saving energy. ISO:27001 Manages and minimizes risk exposure Helps you to comply with other regulations provide you with a competitive advantage ISO:22301 Flexibility during disruptions competitive advantage cost savings maintain optimum client delivery level ISO:29990 Competitive advantage helps in establishing company quality model increases market presence global marketability This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 15
- 16. Total Quality Management Elements Icons Slide 16
- 18. Our Mission 18 Our Mission This slide is 100% editable. Adapt it to your needs & capture your audience's attention. Our Vision This slide is 100% editable. Adapt it to your needs & capture your audience's attention.
- 19. About Us 19 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Professional This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Creative This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Talented
- 20. Our Team This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Designation Name Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Designation Name Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Designation Name Here 20
- 21. Financial 50% Minimum 95% Maximum 75% Medium This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 21
- 22. Our Target Target 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Target 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Target 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Target 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 22
- 23. Quotes “Great things are not done by one person. They’re done by a team of people. -Steve Jobs 23
- 24. Clustered Bar 0 10 20 30 40 50 60 70 80 90 100 Q1 Q2 Q3 Q4 Unit Count This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 24
- 25. Thank You 25 Address # street number, city, state Contact Numbers 0123456789 Email Address emailaddress123@gmail.com