SlideShare a Scribd company logo
Understanding Each Other
…and building on each other’s ideas…
Exercise Time
Game
Instructions
• Separate into 3 teams
• Elect a leader
• Leader gets a goal & shares
w/team (visual sharing only)
• 1st team to arrange all chairs
to meet goal w/in 2 min wins!
NO TALKING!
Accredited
to Chris Sims
Debrief
Exercise
• I’m going to present an image of people in rush
hour in NYC; I’ll have an arrow pointing to one
person.
• I want you to write down the following:
– Is this morning or afternoon rush? What gave you the
clue?
– What type of work do you think that person does &
why you thought that?
– What do you think that person is thinking?
– If you were given $1000 to help that person in some
way other than giving it directly to them, how would
you go about doing it? Why did you select this choice?
Understanding Each Other - Ladder of Inference + Yes and... Thinking
Exercise (Again)
• I’m going to again present the same image of
people in rush hour in NYC; I’ll have an arrow
pointing to a different person.
• I want you to write down the following:
– What type of work do you think that person does &
why you thought that?
– What do you think that person is thinking?
– If you were given $1000 to help that person in some
way other than giving it directly to them, how would
you go about doing it? Why did you select this choice?
Understanding Each Other - Ladder of Inference + Yes and... Thinking
Next Step
• For both your responses, categorize what your
answers were into the following:
What was factual?
(What could I actually see…)
What did I infer?
(What did I believe
may be occurring…)
Why did I think that?
(Any prior event that
to led my thinking…)
Ladder of Inference
Event
How To Find Common Ground When Engineers Don’t Like Features – Teresa Torres, Jan 2013
The Event Of Conversation
The Event Of Conversation
The Event Of Conversation
The Event Of Conversation
How do we
our
beliefsfrom getting
prevent
in the way?
a shared vision
Co-create
assumptions
Voluntarily make
explicit
“Yes and…”Utilize
thinking
Let’s Learn the Basics of Improv
Yes BUT ---
• Split into pairs
• Pick a person to start…
• For the next 3 minutes -
• That person will say something they want to do
– The other person is to contradict them and propose
something else
– ALWAYS start the sentence with “Yes, but…”
– (even better if you say “we should do” in this counter-
proposal)
Thanks to Mike Sutton
for my learning of this
Let’s Learn the Basics of Improv
Yes AND ---
• Same pairs
• Other person to start…
• For the next 3 minutes -
• That person will say something they want to do
– The other person is to add to it and propose
something additional
– ALWAYS start the sentence with “Yes, and…”
– (even better if you say “we can do” in this addition)
Thanks to Mike Sutton
for my learning of this
Debrief
• So how did you feel with the “Yes, but…”?
• Any different with “Yes and…”?
• Did you see any change in your thinking when
moving to “Yes and…”?
Core
Values
Accredited to Michael Sahota & Olaf Lewitz
Manifesto for Agile Software
Development
We are uncovering better ways of developing software
by doing it and helping others do it.
Through this work we have come to value:
Individuals and interactions over processes
and tools Working software over comprehensive
documentation Customer collaboration over
contract negotiation Responding to change over
following a plan
That is, while there is value in the items on the right, we
Select Team Core Values
• Select Personal Core Values
– Use Page of Core Values (feel free to add additional ones)
– Select 5 that you feel you care about the most; that you
feel you exhibit; write each one on a sticky
– Rank these in order of importance to you
– Take the top 3 and post on the wall
• Since the Team’s Identity& Values are the Sum of the
Set of It’s People
– Affinity analysis to cluster the top 4-6 across everyone
– First of 5 for commitment to these
• Generate value statements from these (time
permitting)
Establish Working Agreements
• Write behaviors & actions that are important to
you for good working relationships, be specific
• Keep in mind the team’s core values and what
will help the team avoid problems
• Confirmation/refinement that these will work

More Related Content

PPTX
Effective feedback the SBI way - Presentation.pptx
PDF
Inspirational feedback
PPTX
Strategies for approaching difficult conversations
PPTX
Crucial conversations - brown bag
PPT
Influencing skills
PDF
Lean Agile Leadership for Enterprise Agility
PPTX
Learning Feedback with LEGO - The Building Blocks of Giving and Receiving Fee...
PDF
Team Coaching Presentation 7 6 08
Effective feedback the SBI way - Presentation.pptx
Inspirational feedback
Strategies for approaching difficult conversations
Crucial conversations - brown bag
Influencing skills
Lean Agile Leadership for Enterprise Agility
Learning Feedback with LEGO - The Building Blocks of Giving and Receiving Fee...
Team Coaching Presentation 7 6 08

What's hot (20)

PPTX
PPTX
The advantage book review
PDF
Effective Problem Solving and Decision Making
PPTX
Executive Presence: Defining Yourself As A Leader
PPT
Dealing with Difficult People and Situations in the Workplace
PDF
Mastering the Art of Facilitation
PPTX
How to give feedback?
PPTX
How to succeed in Difficult Conversations
PDF
Facilitation Skills Training
PPT
Influencing skills
PPTX
Coaching Leadership
PPTX
The foresight framework: Structuring a Foresight Project
PPT
Managing crucial conversations
PDF
Starting with why. Simon Sinek
PPT
How To Manage A Difficult Conversation At Work - Task 3812
PDF
Dealing with difficult conversations at work
PPTX
Building A Culture Of Ownership, Presented To The Aha Center For Healthcare G...
PDF
How to have difficult conversations
PDF
Studying Simon Sinek: Start With the Golden Circle
PDF
9 Unique Traits of High-Performing Teams
The advantage book review
Effective Problem Solving and Decision Making
Executive Presence: Defining Yourself As A Leader
Dealing with Difficult People and Situations in the Workplace
Mastering the Art of Facilitation
How to give feedback?
How to succeed in Difficult Conversations
Facilitation Skills Training
Influencing skills
Coaching Leadership
The foresight framework: Structuring a Foresight Project
Managing crucial conversations
Starting with why. Simon Sinek
How To Manage A Difficult Conversation At Work - Task 3812
Dealing with difficult conversations at work
Building A Culture Of Ownership, Presented To The Aha Center For Healthcare G...
How to have difficult conversations
Studying Simon Sinek: Start With the Golden Circle
9 Unique Traits of High-Performing Teams
Ad

Viewers also liked (20)

PDF
Ladder of Inference-#1
PPTX
Ladder of inference
PDF
Ladder Session1
PDF
Ladder Session 2
PPTX
Understanding Mental Models and Perceptions
PPTX
Transforming data for inference
PDF
Ladder_of_Inference
PDF
Ladder of Inference-#2
PPTX
Mental models
PDF
Laura's_Cardona_ Portfolio2015
PDF
Using Web Analytics Insights To Sell More
PPTX
Cross references
PPTX
Задачі
DOCX
Tandoori chicken
DOCX
PDF
Social Media for Atlantic Canada Marketing
PPTX
9845312548-Dashboard-Guide
PDF
Steve Rice Los Gatos: Financial Tips For Recent College Graduates
PPT
Making Connections : A talk on mobile engagement for UNICEF Japan
PPT
Market research analysis 2
Ladder of Inference-#1
Ladder of inference
Ladder Session1
Ladder Session 2
Understanding Mental Models and Perceptions
Transforming data for inference
Ladder_of_Inference
Ladder of Inference-#2
Mental models
Laura's_Cardona_ Portfolio2015
Using Web Analytics Insights To Sell More
Cross references
Задачі
Tandoori chicken
Social Media for Atlantic Canada Marketing
9845312548-Dashboard-Guide
Steve Rice Los Gatos: Financial Tips For Recent College Graduates
Making Connections : A talk on mobile engagement for UNICEF Japan
Market research analysis 2
Ad

Similar to Understanding Each Other - Ladder of Inference + Yes and... Thinking (20)

PPTX
Improving understanding
DOC
Team building activity2__139
PPTX
Mission possible - the social warfare
PPTX
The Time Bomb Experiment
PDF
Team development presentation
PDF
Employee engagement during change
PDF
Reviving Retrospectives
PPTX
Stephanie Cooper - Genuine Curiosity - Conversations for Change
PPTX
Yes, and presentation
PPTX
Common Communication Failures  (and ways to avoid them!)
PPTX
oral communication introduction to oral communication
PPTX
Innovation and Libraries Building a Collaborative Learning Ecosystem.pptx
KEY
Build A Better Team With Improv - OSCON 2012
PPTX
1.1 teamwork2
PDF
The Tao of Transformation Workshop
PDF
Moving beyond fear to collaboration action: the uncommon recipe for planning ...
PDF
For the Love of Code - PHPNW17
KEY
Atlassian Summit 2012 - A Communication Cadence
PDF
Why keep it to yourself? Teaching everyone on the team to do usability testing
PDF
Inspirational questions presentation
Improving understanding
Team building activity2__139
Mission possible - the social warfare
The Time Bomb Experiment
Team development presentation
Employee engagement during change
Reviving Retrospectives
Stephanie Cooper - Genuine Curiosity - Conversations for Change
Yes, and presentation
Common Communication Failures  (and ways to avoid them!)
oral communication introduction to oral communication
Innovation and Libraries Building a Collaborative Learning Ecosystem.pptx
Build A Better Team With Improv - OSCON 2012
1.1 teamwork2
The Tao of Transformation Workshop
Moving beyond fear to collaboration action: the uncommon recipe for planning ...
For the Love of Code - PHPNW17
Atlassian Summit 2012 - A Communication Cadence
Why keep it to yourself? Teaching everyone on the team to do usability testing
Inspirational questions presentation

More from Paul Boos (20)

PPTX
User Story Splitting.pptx
PPTX
Development Game with Purpose - AGS
PPTX
Agile Dev - Game with Purpose - WIA&T
PPTX
Clue Retro
PPTX
Agile Leadership 201: Enriching Management for AgileNoVA
PPTX
Agile Leadership 201 for TriAgile
PPTX
Your Agile Leadership Journey: Leading People-Managing Paradoxes - Agile Char...
PPTX
Agile Leadership 201: Enriching Management
PPTX
Pass on Perfection
PPTX
Your Agile Leadership Journey: Leading People, Managing Paradoxes
PPTX
Business Models in the Non-Profit and Public Sectors
PPTX
DevOps - Boldly Go for Distro
PPTX
Trust Psychological Safety
PPTX
Catalytic leadership no va agile webinar
PPTX
Understanding Lean & Agile Coaching Agile and Beyond 2018
PPTX
Catalytic Leadership Agile Tour Montreal
PPTX
Understanding coaching presentation agile dc2017 v2
PPTX
Catalytic Leadership Agile2017
PDF
Understanding coaching presentation agile dc2017 - for publishing
PPTX
Catalytic Leadership for AgileDC
User Story Splitting.pptx
Development Game with Purpose - AGS
Agile Dev - Game with Purpose - WIA&T
Clue Retro
Agile Leadership 201: Enriching Management for AgileNoVA
Agile Leadership 201 for TriAgile
Your Agile Leadership Journey: Leading People-Managing Paradoxes - Agile Char...
Agile Leadership 201: Enriching Management
Pass on Perfection
Your Agile Leadership Journey: Leading People, Managing Paradoxes
Business Models in the Non-Profit and Public Sectors
DevOps - Boldly Go for Distro
Trust Psychological Safety
Catalytic leadership no va agile webinar
Understanding Lean & Agile Coaching Agile and Beyond 2018
Catalytic Leadership Agile Tour Montreal
Understanding coaching presentation agile dc2017 v2
Catalytic Leadership Agile2017
Understanding coaching presentation agile dc2017 - for publishing
Catalytic Leadership for AgileDC

Recently uploaded (20)

PPTX
Improved_Leadership_in_Total_Quality_Lesson.pptx
PPTX
INTELLECTUAL PROPERTY LAW IN UGANDA.pptx
PPTX
Five S Training Program - Principles of 5S
PDF
Case study -Uber strategic plan and management
PDF
CHAPTER 14 Manageement of Nursing Educational Institutions- planing and orga...
PPTX
Concluding Session_Wrapup-NA May 5 2024-Oct 10 2025 ZS.pptx
PDF
CISSP Domain 5: Identity and Access Management (IAM)
PDF
Equity at the Helm_ Guiding Schools Through Inclusive Leadership by Dr.pdf
PPTX
Supervisory Styles and When to Use Them!
PDF
The Plan: Save the Palestinian Nation Now
PDF
Timeless Leadership Principles from History’s Greatest Figures by Alfonso Ken...
PDF
Air India AI-171 Crash in Ahmedabad A Tragic Wake-Up Call.
PPTX
Concluding Session_Wrapup-India Jun 5 2024-Oct 5 2025 ZS.pptx
PDF
Human resources management is a best management
PPTX
Human Resource Management | Introduction,Meaning and Definition
PPTX
Psychological_Contract_Presentation.pptx
PDF
Features of Effective decision making in Management
PPTX
Chapter Three for international political
PPTX
Strategic Plan 2023-2024 Presentation.pptx
PDF
1_Corporate Goverance presentation topic
Improved_Leadership_in_Total_Quality_Lesson.pptx
INTELLECTUAL PROPERTY LAW IN UGANDA.pptx
Five S Training Program - Principles of 5S
Case study -Uber strategic plan and management
CHAPTER 14 Manageement of Nursing Educational Institutions- planing and orga...
Concluding Session_Wrapup-NA May 5 2024-Oct 10 2025 ZS.pptx
CISSP Domain 5: Identity and Access Management (IAM)
Equity at the Helm_ Guiding Schools Through Inclusive Leadership by Dr.pdf
Supervisory Styles and When to Use Them!
The Plan: Save the Palestinian Nation Now
Timeless Leadership Principles from History’s Greatest Figures by Alfonso Ken...
Air India AI-171 Crash in Ahmedabad A Tragic Wake-Up Call.
Concluding Session_Wrapup-India Jun 5 2024-Oct 5 2025 ZS.pptx
Human resources management is a best management
Human Resource Management | Introduction,Meaning and Definition
Psychological_Contract_Presentation.pptx
Features of Effective decision making in Management
Chapter Three for international political
Strategic Plan 2023-2024 Presentation.pptx
1_Corporate Goverance presentation topic

Understanding Each Other - Ladder of Inference + Yes and... Thinking

  • 1. Understanding Each Other …and building on each other’s ideas…
  • 3. Instructions • Separate into 3 teams • Elect a leader • Leader gets a goal & shares w/team (visual sharing only) • 1st team to arrange all chairs to meet goal w/in 2 min wins! NO TALKING! Accredited to Chris Sims
  • 5. Exercise • I’m going to present an image of people in rush hour in NYC; I’ll have an arrow pointing to one person. • I want you to write down the following: – Is this morning or afternoon rush? What gave you the clue? – What type of work do you think that person does & why you thought that? – What do you think that person is thinking? – If you were given $1000 to help that person in some way other than giving it directly to them, how would you go about doing it? Why did you select this choice?
  • 7. Exercise (Again) • I’m going to again present the same image of people in rush hour in NYC; I’ll have an arrow pointing to a different person. • I want you to write down the following: – What type of work do you think that person does & why you thought that? – What do you think that person is thinking? – If you were given $1000 to help that person in some way other than giving it directly to them, how would you go about doing it? Why did you select this choice?
  • 9. Next Step • For both your responses, categorize what your answers were into the following: What was factual? (What could I actually see…) What did I infer? (What did I believe may be occurring…) Why did I think that? (Any prior event that to led my thinking…)
  • 10. Ladder of Inference Event How To Find Common Ground When Engineers Don’t Like Features – Teresa Torres, Jan 2013
  • 11. The Event Of Conversation
  • 12. The Event Of Conversation
  • 13. The Event Of Conversation
  • 14. The Event Of Conversation
  • 15. How do we our beliefsfrom getting prevent in the way?
  • 19. Let’s Learn the Basics of Improv Yes BUT --- • Split into pairs • Pick a person to start… • For the next 3 minutes - • That person will say something they want to do – The other person is to contradict them and propose something else – ALWAYS start the sentence with “Yes, but…” – (even better if you say “we should do” in this counter- proposal) Thanks to Mike Sutton for my learning of this
  • 20. Let’s Learn the Basics of Improv Yes AND --- • Same pairs • Other person to start… • For the next 3 minutes - • That person will say something they want to do – The other person is to add to it and propose something additional – ALWAYS start the sentence with “Yes, and…” – (even better if you say “we can do” in this addition) Thanks to Mike Sutton for my learning of this
  • 21. Debrief • So how did you feel with the “Yes, but…”? • Any different with “Yes and…”? • Did you see any change in your thinking when moving to “Yes and…”?
  • 23. Accredited to Michael Sahota & Olaf Lewitz
  • 24. Manifesto for Agile Software Development We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we
  • 25. Select Team Core Values • Select Personal Core Values – Use Page of Core Values (feel free to add additional ones) – Select 5 that you feel you care about the most; that you feel you exhibit; write each one on a sticky – Rank these in order of importance to you – Take the top 3 and post on the wall • Since the Team’s Identity& Values are the Sum of the Set of It’s People – Affinity analysis to cluster the top 4-6 across everyone – First of 5 for commitment to these • Generate value statements from these (time permitting)
  • 26. Establish Working Agreements • Write behaviors & actions that are important to you for good working relationships, be specific • Keep in mind the team’s core values and what will help the team avoid problems • Confirmation/refinement that these will work