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User Adoption Strategies
Workshop with Michael Sampson
26/06/2013 - Gouda
25 companies
All different tooling
One dream!
2
Research & DevelopmentResearch & Development
Roland DriesenRoland Driesen
Introduction:Introduction:
Your project lost in the snow?Your project lost in the snow?
Or on top of a great platform?Or on top of a great platform?
5
I have a tool to fix the problemI have a tool to fix the problem
6
7
I have a tool!I have a tool!
8
I have a plan!I have a plan!
9
I have a dream ...I have a dream ...
3G
11
flyer
12
Will it blend?Will it blend?
14
Feeling:Feeling:
Why user adoption strategies?Why user adoption strategies?
Behaviour:Behaviour:
How to embed a platform?How to embed a platform?
Tooling:Tooling:
What tooling to choose?What tooling to choose?
Support:Support:
Keep it alive!Keep it alive!
Feeling:Feeling:
Why user adoption strategies?Why user adoption strategies?
Behaviour:Behaviour:
How to embed a platform?How to embed a platform?
Tooling:Tooling:
What tooling to choose?What tooling to choose?
Support:Support:
Keep it alive!Keep it alive!
17
Define your topDefine your top
Focus on 84% of the populationFocus on 84% of the population
Focus on 84% of the populationFocus on 84% of the population
Start with Why! - Simon SinekStart with Why! - Simon Sinek
FeelingFeeling
Start with Why! - Simon SinekStart with Why! - Simon Sinek
FeelingFeeling
Why
How
What
Start with Why! - Simon SinekStart with Why! - Simon Sinek
FeelingFeeling
Why
How
What
Your why
...
Start with Why! - Simon SinekStart with Why! - Simon Sinek
FeelingFeeling
...
Start with Why! - Simon SinekStart with Why! - Simon Sinek
FeelingFeeling
Why
How
What
Start with why!
What do you really want to achieve?
Focus gradually on 84% of the population
Select the correct project / system name
Feeling:Feeling:
Why user adoption strategies?Why user adoption strategies?
Behaviour:Behaviour:
How to embed a platform?How to embed a platform?
Tooling:Tooling:
What tooling to choose?What tooling to choose?
Support:Support:
Keep it alive!Keep it alive!
Michael SampsonMichael Sampson
Implementation ApproachImplementation Approach
Michael SampsonMichael Sampson
Implementation ApproachImplementation Approach
29
Speak the same languageSpeak the same language
Getting Things Done (GTD)Getting Things Done (GTD)
BehaviourBehaviour
Getting Things Done (GTD)Getting Things Done (GTD)
BehaviourBehaviour
InputInput
Getting Things Done (GTD)Getting Things Done (GTD)
BehaviourBehaviour
InputInput
Is it actionable?Is it actionable?
What is my next
action?
What is my next
action?
Does it take <
then 2 minutes?
Does it take <
then 2 minutes?
Leave no input behind!
Use Getting Things Done on all input
GTD = Collaboration Guidelines
Make it a common language for
collaboration and productivity
34
Assemble your teamAssemble your team
Psychology or technology?Psychology or technology?
Assemble your teamAssemble your team
On a good dayOn a good day
BehaviourBehaviour
On a bad dayOn a bad day
BehaviourBehaviour
8 types based on 2 questions8 types based on 2 questions
BehaviourBehaviour
ThinkThinkThinkThink
FeelFeelFeelFeel
IntrovertIntrovertIntrovertIntrovert ExtravertExtravertExtravertExtravert
Two main axesTwo main axes
FeelingFeeling
InspireInspireSupportSupport
ActionActionStructureStructure
ThinkThinkThinkThink
FeelFeelFeelFeel
IntrovertIntrovertIntrovertIntrovert ExtravertExtravertExtravertExtravert
Four core disciplinesFour core disciplines
FeelingFeeling
72 types after 25 questions72 types after 25 questions
BehaviourBehaviour
72 roles in your project72 roles in your project
BehaviourBehaviour
Look into your own preferences
Check http://connectingcolours.nl/
Create a team charter
Determine the preferences of your
ambassadors and organization
Maintain the Four Colours Principle
Create a balanced team and software
Feeling:Feeling:
Why user adoption strategies?Why user adoption strategies?
Behaviour:Behaviour:
How to embed a platform?How to embed a platform?
Tooling:Tooling:
What tooling to choose?What tooling to choose?
Support:Support:
Keep it alive!Keep it alive!
ExtranetExtranetCollaborationCollaboration
Intranet 2.0Intranet 2.0Intranet 1.0Intranet 1.0
CompanyCompanyCompanyCompany
PersonPersonPersonPerson
InternalInternalInternalInternal ExternalExternalExternalExternal
Knowledge managementKnowledge management
ToolingTooling
CommunitiesCommunities
BookmarksBookmarks
ProfilesProfiles
BlogsBlogs
ForumsForums
WikiWiki
ChartsCharts
ApplicationsApplications
ActivitiesActivities
StructureStructure
ContentContent
PoliciesPolicies
CompanyCompanyCompanyCompany
PersonPersonPersonPerson
InternalInternalInternalInternal ExternalExternalExternalExternal
Knowledge managementKnowledge management
ToolingTooling
Stay on your platform!Stay on your platform!
ToolingTooling
Deliver in existing clientsDeliver in existing clients
ToolingTooling
Integrate with ERP / HRMIntegrate with ERP / HRM
ToolingTooling
50
Xchange during meetingsXchange during meetings
51
Xchange during coffeeXchange during coffee
52
Xchange bucket listXchange bucket list
53
Xchange bucket listXchange bucket list
Stay on your platform!
IBM Connections or Microsoft SharePoint
Implement all four colours
Integrate Social Business with ERP
Embed all your tooling
Feeling:Feeling:
Why user adoption strategies?Why user adoption strategies?
Behaviour:Behaviour:
How to embed a platform?How to embed a platform?
Tooling:Tooling:
What tooling to choose?What tooling to choose?
Support:Support:
Keep it alive!Keep it alive!
56
The last ingredient?The last ingredient?
3G
Gamification is the driverGamification is the driver
Implementation ApproachImplementation Approach
Gamification is the driverGamification is the driver
Implementation ApproachImplementation Approach
59
Gamification is the driverGamification is the driver
Implementation ApproachImplementation Approach
60
give and take
Mexico City 1984Mexico City 1984
5.000 dollar support
Why give?Why give?
Implementation ApproachImplementation Approach
1935 Italian1935 Italian
Ethiopian warEthiopian war
Why give?Why give?
Implementation ApproachImplementation Approach
Gamification is the driverGamification is the driver
Implementation ApproachImplementation Approach
Feeling:Feeling:
Why a Connections platfom?Why a Connections platfom?
Behaviour:Behaviour:
How to embed a platform?How to embed a platform?
Tooling:Tooling:
What tooling to choose?What tooling to choose?
Support:Support:
Keep it alive!Keep it alive!
65
6666
twitter.com/RolandDriesentwitter.com/RolandDriesen
r.driesen@silverside.nlr.driesen@silverside.nl
Roland DriesenRoland Driesen
linkedin.com/in/RolandDriesenlinkedin.com/in/RolandDriesen

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User Adoption Strategies - Introduction 3G implementation methodology

Editor's Notes

  • #61: Draait het allemaal om geven en nemen?
  • #62: 1984 aardbeving in Mexico City Noodhulp komt tot stand. Economisch ging het erg slecht in deze tijd. Er komt ook een donatie uit Ethiopië binnen. We weten allemaal dat Ethiopië dit geld zelf ook goed had kunnen besteden aangezien het daar thuis ook niet goed gaat. Toch geven ze, hoe komt dat?
  • #63: Ethiopië wilde iets terug doen want ze zijn in 1935 geholpen door Mexico tijdens de Italiaanse invasie. In 1935 hulp ontvangen en doen wanneer ze kunnen iets terug. In 1984 kon Ethiopië weer wat terug doen en dat deden ze.