Weekly 2
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ISO 9000 is an internationally recognized quality management system developed by the International Organization for Standardization (ISO) based on 8 principles including customer focus, leadership, involvement of people, and continual improvement. The system focuses on continual improvement of quality management through identifying quality management system processes, measuring and monitoring effectiveness, and taking action and making improvements.
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Weekly 2
- 1. ISO 2000:9000 By Isahito
- 2. ISO 9000 is an internationally recognised quality management system developed by ISO (International Organisation for Standardisation)
- 3. Standard based on 8 quality management principles customer focus leadership involvement of people process approach system approach to management continual improvement factual approach to decision making mutually beneficial supplier relationships
- 4. CONTINUAL IMPROVEMENT OF QUALITY MANAGEMENT SYSTEM Customer Customer Requirements Satisfaction Resource management Product realisation Input Product Output Measurement analysis improvement Management responsibility
- 5. General requirements identify QMS processes sequence & interaction of processes criteria & measures for effective operation information to support processes measure, monitor, analyse, action & improvement General documentation requirements procedures other documents