Will DCIM-driven cloud services change the game for data center management?

Editor's Notes

• #4: The Internet of Things (IoT) era is here: Nearly two-thirds of organizations currently collect data from equipment, devices or other connected endpoints and use it for a business purpose, according to survey findings from 451 Research. The most common sources of IoT data are equipment related to data center IT operations (as cited by 51 percent of companies), camera/surveillance needs (34 percent), data center facilities (33 percent) and smartphones/end-user devices (29 percent). The insatiable demand for data is driven by efforts to propel efficiency, new capabilities and will fuel IoT growth, with estimates of 50 billion devices connected to the Internet by 2020. Anthony Grieco - October 24, 2016
• #6: Community Team support – help desk like Someone who knows your DC – and acts as a true partner for you
• #13: 1) StruxureOn is a next generation digital service that has an insightful and predictive nature. By connecting our hardware to the Schneider cloud, we can see exactly what is going on with our products. And it fundamentally improves our ability to assist the customer. 2) If a failure does happen, StruxureOn allows us to diagnose and understand the underlying root causes and help increase the speed of bringing a customer’s system back online -- and it’s all done remotely.  3) It also decreases the lead time to repair, where the service technician knows replacement parts have been ordered and what to be aware of when they arrive on site -- so that we can increase the speed of resolution.
• #14: Mobility: Alarm - Alarm notification / Alarm dashboard & historical view Incident - Auto ticket creation & status tracking / Chat & team collaboration Device - Device & sensor data / Live & historic view Monitoring: Alarm management Remote troubleshooting Online chat with your app Dispatch service engineer Incident tracking Faster time to resolution Analytics & Insight Statistics of alarms & incidents Summary of connected assetAsset KPIs - UPS age & efficiency / Battery age / Cooling performance Recommendations on how to improve
• #18: Customer Challenge Internet connection to the entire company went down at 3am None of the other monitoring services alerted the IT Systems Engineers of downtime The Solution Immediate notification of lost communication to StruxureOn Gateway through call from SE Service Bureau Cloud-based platform works 24/7 as opposed to on-premise platform that can’t notify in the event of a network outage Customer Benefits Network restored prior to the next working day Peace of mind through digital monitoring
• #19: Customer Challenge Visibility into the health of physical assets StruxureOn detected that a PDU didn’t show correct serial number Firmware kept making the PDU crash, and go offline The Solution StruxureOn Digital Monitoring Service Customer Benefits Identification of outdated firmware Service Bureau helped upgrade firmware, removed device from StruxureOn Gateway and rediscovered device – leading to resolution of the serial number issue Proactive support from a team of experts
• #20: Customer Challenge No visibility into physical infrastructure performance Invisible threat to data center availability The Solution StruxureOn Digital Monitoring Service Customer Benefits Immediate identification of hidden threat, and action taken to remove faulty battery and shipment of new Easy and smooth connection to the remote digital monitoring service In less than 30 minutes the customer downloaded, connected, discovered, talked to an expert, and had their problem fixed.
• #21: For more information, and to start downloading your free StruxureOn Gateway, and app – go to https://struxureon.com