How to Set Achievable Goals Using the SMART Goal System
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The document outlines the SMART goal-setting system, which emphasizes that goals should be Specific, Measurable, Attainable, Relevant, and Time-bound. It explains the importance of defining goals through a series of questions related to what, why, who, where, which, how, and when. Examples of both poor and SMART goals are provided to illustrate the effective application of this system in small business planning.
How to Set Achievable Goals Using the SMART Goal System
- 1. How to Set Achievable Goals using the The biggest problem with small business is not setting goals SMART Goal System
- 2. Ties strategic planning with implementation which is the action necessary to produce change The Idea The idea of the SMART goal was conceived by a business psychologist named George Doran
- 3. Let me break that down for you and explain further… According to the SMART criteria, goals need to be S specific M measurable A attainable R relevant to the overall vision and mission of the business T include a timeframe for completion Get SMART
- 4. Specific To set a specific goal, you must answer the following 5 “W” questions 1. What: What do I want to accomplish? 2. Why: Specific reasons, purpose or benefits of accomplishing the goal 3. Who: Who is involved? 4. Where: Identify a location 5. Which: Identify requirements and constraints
- 5. Measurable To determine if your goal is measurable, ask questions such as How much? How many? How will I know when it is accomplished?
- 6. Attainable Set realistic goals that you are able to achieve but which will stretch you It is by pushing yourself that you will attain your goals To set an attainable goal you must answer the “H” question How: How can the goal be accomplished?
- 7. Relevant 3 To be relevant, a goal must represent an objective toward which you are both willing and able to work 3 Look towards tying your goal in with your mission or vision statement 3 Your goal needs to be important to you and relevant to your ultimate business vision
- 8. Timeframe With no time frame tied to it there’s no sense of urgency A goal • should be grounded within a time frame • must have a target date To set a timely goal you must answer the sixth “W” question When: Establish a time frame Commitment to deadlines helps teams to focus efforts on completion of the goal on or before the due date Goals without deadlines or schedules for completion tend to be overtaken by the day-to-day crises that invariably arise in an organisation
- 9. The Questions in Review Let’s take a moment to review those questions we need to ask ourselves 1. What: What do I want to accomplish? 2. Why: Specific reasons, purpose or benefits of accomplishing the goal 3. Who: Who is involved? 4. Where: Identify a location 5. Which: Identify requirements and constraints 6. How: How can the goal be accomplished? 7. When: Establish a time frame
- 10. EXAMPLES OF SMART GOALS 7 Poor Goal Reduce customer complaints in service department 3 SMART Goal Design and implement new customer complaint procedure in service department to reduce complaints from 30% to 5% of total business by 1 September 2011 Example One
- 11. EXAMPLES OF SMART GOALS Example Two 7 Poor Goal Start new blog for business 3 SMART Goal To achieve an increase in repeat business, start new blog site to be posted to once per week highlighting benefits of our product All customers to be emailed an RSS feed link with a monthly newsletter sent out highlighting posts for that month Blog to be established in one month with a newsletter and email to go out at the end of month two
- 12. SMART Goal Template You can find the SMART Goal template on my website http://www.yourva.co.nz/how-to-set-achievable-goals-using-the-smart-goal- system/ This will help you to identify your goals Once you have you goal it is a simple task to set your strategy and break this down into action plans