IBM Global Technology Services - Resilience - The Silver Lining to Cloud Computing
- 1. Resilience: The Silver Lining to Cloud Computing Andrew Fry A d F Business Unit Executive IBM Business Continuity & Resiliency Services A/NZ IBM Insight Forum 09 Make change work for you ®
- 2. What is Cloud Computing? A user experience and a business model Standardised offerings Rapidly provisioned Flexibly priced Ease of access An infrastructure management and services delivery method Virtualised computing resources via the network as a utility Managed as a single large resource Delivering services with elastic scaling Similar to Banking ATMs and Retail Point of Sale, Cloud is driven by: Self-Service Economies of Scale Technology Advancement IBM Insight Forum 09 Make change work for you ®
- 3. Cloud Computing Delivery Models Flexible Delivery Models Public … Private … ‐Access by Service provider ‐Privately owned and owned and managed. Cloud Services managed. managed ‐Subscription. ‐Access limited to client and Cloud Computing its partner network. ‐Delivers select set of Delivers select set of Model standardised business process, ‐Drives efficiency, application and/or standardisation and best infrastructure services on a practices while retaining flexible price per use basis. Hybrid … yb d greater customisation and •Access to client, partner control .…Standardisation, capital network, and third party .… Customisation, efficiency, preservation, flexibility and resources availability, resiliency, security time to deploy i d l and privacy and pri ac ORGANISATION CULTURE RESILIENCE IBM Insight Forum 09 Make change work for you ®
- 4. Any resilient cloud implementation must have some key attributes Access Independence Resource Security S it Utilization Resilient On-Demand Scalability Cloud Allocation Multi- Performance Tenancy Monitoring Business Continuity IBM Insight Forum 09 Make change work for you ®
- 5. IBM can help you use Cloud Computing to address your challenges Cloud consulting Cloud enabling Resiliency consulting and certification services for cloud computing Helping a hosting business providing 99.99% uptime guarantee with IBM Cloud delivered cloud computing technology A non-profit human services agency, serving over 200,000 citizens was able to recover services within 24 hours after a major hurricane using IBM Information Protection Services IBM Insight Forum 09 Make change work for you ®
- 6. Information Protection Services – Cloud Delivered Provides a range of onsite and offsite data protection Protect the core: Protect the edge: Remote data protection Fastprotect online Disk-based backup and recovery p y Disk-based backup and recovery y for data centres, and remote sites for Desktops and laptops Scalable on-demand services architecture - Cloud delivered managed service including scalable hardware, software, monitoring, management and reporting - Near 100% backup success rate in 24hr period - Usage based, monthly fee based on data protected IBM Insight Forum 09 Make change work for you ®
- 7. Anywhere, Anytime Data Protection via Cloud Branch Office Mobile Workers W k Regional Office Cloud Primary Backup Infrastructure Off-Site Vaulting g Hot Site / Replication Target Site Central Data Centre IBM Insight Forum 09 Make change work for you ®
- 8. Remote Data Protection Automatic, Automatic reliable protection for your critical data that can be restored virtually anywhere, anytime • A managed service that automatically protects business critical Peace of Mind data Servers and PCs • Provides secure bandwidth efficient network-based daily secure, efficient, network based Secure and Effi i t S d Efficient backups to a “data vault” at a remote Internet Data Center Quick Restores • Delivers rapid, user-initiated Restores No Capital • Fully automated service that includes all hardware, software, Investment expert staffing, and 24x7 monitoring & management Global Support • A global help desk that is available 24x7 Predictable d P di bl and • Usage-based monthly billing, based on total amount of data Affordable protected IBM Insight Forum 09 Make change work for you ®
- 9. Fastprotect online Off-site Off site data protection at a price you can afford Our service uses robust, file-based IBM Tivoli® software to help provide near real time, real-time, truly continuous data protection, with: Automatic, user-transparent backup as soon as files are saved, with the option of scheduled backups for email and calendar files. File backup to local cache, f standalone protection even when users are offline. Fil b k t l l h for t d l t ti h ffli Security-rich, advanced encrypted data transfer and storage at an IBM-hosted data center, where your data is continually managed and monitored. Point-in-time restoration, with multiple versions of files retained. p Strong reporting capabilities to monitor users’ data backup activities. Continuous Simplified backups, backups “Set and Set Scalable data including local forget” process pricing restoration copy IBM Insight Forum 09 Make change work for you ®
- 10. Case Study: Combine a cloud delivered backup service with the latest virtual server recovery methods to reduce cost and improve recovery times PROBLEM: SHARED recovery subscription ADVANTAGES Very cost effective No on going management or maintenance of hardware DISADVANTAGES Long recovery times – need to build system from scratch Largely manual recovery process DEDICATED hardware or recovery subscription ADVANTAGES Fast recovery time Options for high availability DISADVANTAGES High costs Additional hardware to maintain IBM Insight Forum 09 Make change work for you ®
- 11. Solution - Virtual Server Recovery Virtual Server Recovery (VSR) sits between Shared and Dedicated options IBM provides a shared hardware platform dedicated to virtual environments Customer C stomer 2 Customer 3 Client has control over how allocated resources are used within their virtual environment Clients can pre-load virtual images onto the system Data restoration via Information Protection Services Customer 1 IBM Recovery Centre IBM Insight Forum 09 Make change work for you ®
- 12. Solution – Virtual Server Recovery + Information Protection Services •Customer network •Internet / Private network • Information Protection Services • Virtual Server Recovery IBM Insight Forum 09 •Virtual Make change work for you Server Recovery Infrastructure
- 13. Benefits - Virtual Server Recovery + Information Protection Services Shared Dedicated Virtual + IPS RTO 24hrs + 2-4hrs 10mins-8hrs Cost Low High Low Recovery Complexity High Low Low Hardware Maintenance Included Client Responsibility Included Usage Contention Yes No No Remote Access Option No Yes Yes VMWare Support No Client Responsibility Yes Capacity Management Client Responsibility Client Responsibility Yes NOTE: All data is approximate. Assuming a Virtual environment is used for Shared and Dedicated options IBM Insight Forum 09 Make change work for you ®
- 14. European Investment Bank E I t tB k Company: Investment bank, with mid-market sized operation in Australia Problem: Business demanded faster recovery times within small tape-based budget. Challenge: Protect virtualised production environment and processes, move off tape, provide offsite, scalable storage and all for an affordable, pay as you go price. Solution: Implemented IBM Remote Data Protection to protect virtual production servers and data. Coupled with IBM Virtual Server recovery service, client was able to achieve dedicated recovery times for a shared price point! times, IBM Insight Forum 09 Make change work for you ®
- 15. Thank You EMAIL: andfry@au1.ibm.com Whitepaper Downloads on Forum website: 1) Solving The Data Problem 2) Virtualising Data Recovery 3) BCRS Cloud Computing IBM Insight Forum 09 Make change work for you ®