Improving communication skill
Download as PPTX, PDF2 likes906 views
This document discusses communication and provides definitions, types, and important aspects of effective communication. It defines communication as a two-way process of exchanging and sharing information, news, and ideas to reach mutual understanding. Communication involves encoding and decoding messages through various mediums between a sender and receiver. The document emphasizes the importance of communication in building relationships and achieving understanding. It also outlines best practices for effective communication, including listening, organizing thoughts, avoiding jargon, and using body language appropriately.
Improving communication skill
- 1. -By Shri. Khodave Dnyaneshwar Kumar M.A. (English), M.Ed., SET (English & Education) Shardabai Pawar College of Education for Women, Shardanagar, Baramati, Dist - Pune
- 2. Imparting or exchanging of information by speaking, writing, or using some other medium. Means of sending or receiving information, such as telephone lines or computers. Means of travelling or of transporting goods, such as roads or railways.
- 3. It is a Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people Read more: http://www.businessdictionary.com/definitio n/communication.html#ixzz3lJfkFEOY
- 4. To change behavior To get action To ensure understandingTo persuade To get and give Information
- 5. Communication is the process of sending and receiving information among people… SENDER RECEIVER Feedback receiver sender Medium Encode Decode What is Communication
- 6. Writing Most common ways to communicate
- 7. We need to improve communication... as 70 % of our communication efforts are: • misunderstood • misinterpreted • rejected • distorted or • not heard
- 8. Listening and Speaking are used a lot… 9% 16% 30% 45% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Writing Reading Speaking Listening
- 9. … But not taught enough 9% 16% 30% 45% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Writing Reading Speaking Listening
- 14. In order to have good communication: • Listen to Understand • Understand before speaking • Speak to be understood • Seek understanding before proceeding • Repeat A Good Algorithm
- 15. Why is communication important • Inspires confidence • Builds respect in profession and social life • Helps make friends • Develops a distinct personality • Reveals your ability to others
- 17. Essentials of good communication • Knowledge –Spontaneity in conversation –Level of conversation • Organising your thoughts • Participating in discussions • Body Language –Show v Tell • Being a good listener –Listening v hearing
- 19. Adding colour to communication • Images – Describe, relive • Show, don’t tell • Use audience’s senses – Sight – Sound – Touch – Taste – Smell
- 20. Improving communication • Don’t use jargons • Brevity • Sincerity • Don’t praise yourself • Avoid argument • Be tactful • Silence • Enunciation – Clear, loud, syllables. Flexibility of tone
- 21. Ways to gain effective conversation • Good use of English – avoid errors • Improved vocabulary – overlook v oversee • Avoid old phrases • Use humour • Add interesting story • Improve clarity of voice – practice
- 22. The 5-P‘s • Prior • Preparation • Prevents • Poor • Performance
- 26. On Mobile – 9422519024 7588277277 Through E-mail: khodavedk@outlook.com khodave@raja@gmail.com dnyaneshwarkumar@yahoo.co.in Visit my page - https://www.facebook.com/raja.khodave