Types of communication
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This document discusses different types of communication based on style, expression, and direction. There are formal and informal styles of communication based on use of language and structure. Expression can be verbal either written or oral, or nonverbal using symbols and colors. Direction of communication can be upward from lower to higher levels, downward from higher to lower levels, or horizontal between peers. Oral communication is quick but lacks permanence while written is permanent but slower. Upward communication involves requests while downward involves orders and directives.
Types of communication
- 1. By: Prof. Khodave D. K. Shardabai Pawar Arts, Commerce & Science College, Shardanagar, Baramati.
- 2. Types of Communication Types of Communication On the basis of Style On the basis of Expression On the basis of Direction
- 3. On the basis of Style Style Formal Communication Informal Communication
- 4. On the basis of Expression Expression Verbal Written Oral Non-verbal Symbols, Colour etc
- 5. On the basis of Direction Of the basis of Direction Upward Communication Downward Communication Horizontal Communication
- 6. Formal and Informal Communication Formal Communication: • Full of formalities • Formal language • Manners and etiquettes • Time, Place & Duration is fixed • Subject/ Topic is fixed • Legal Validity • E.g. Any official communication Informal Communication: • Free from formalities • Dialects of colloquial language is used • Time, Place & Duration is flexible • Subject/ Topic is situational • E.g. any family communication, communication with friends
- 7. Oral Communication Merits: • Easy to understand • Quick response • Correction is message • Cost effective • Time saving • Body language • Personal touch Demerits: • No legal validity • Could not preserve as record • Sometimes miscommunication is possible because of cultural or emotional barriers
- 8. Written Communication Merits: • Legal Validity • Could be preserved as record of proof • Receiver could refer again and again until he understands it Demerits: • No quick response is possible • Time Consuming • Costly process • Correction in message is time consuming and costly • No use of Body language
- 9. Upward & Downward Communication Upward Communication • Flow of information is from lower side to higher side • In the form of requests, suggestions, reports • Inferior personal start s the communication • Superior person is the receiver • E.g. Request, Application, Reports Downward Communication • Flow of information is from higher side to lower side • In the form of Orders, Memos, Notices etc. • Superior person starts the communication • Inferior person is the receiver • E.g. Orders, Memos, Notices etc
- 10. Horizontal Communication • Flow of information is on equal level • Both the sender and receiver are at equal level • Free from formalities • Informal Communication • E.g. communication between two students, two friends, two teachers, two managers etc.