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scope management

Exam Questions
1. Which of the following is TRUE about a work breakdown structure?
A.
B.
C.
D.

It contains work packages that are described in a linear, unstructured list
Each item in the WBS represents a feature in the product scope
The WBS represents all of the work that must be done on the project
The WBS is created by the product sponsor and stakeholders

2. Which is NOT an output of a scope management process?
A.
B.
C.
D.

Business Case
WBS Dictionary
Requested changes
Accepted deliverables

3. Which of the following is NOT TRUE about a work breakdown structure?
A.
B.
C.
D.

It describes processes to define the scope, verify work, and manage scope changes
It contains a graphical, hierarchical list of all work to be performed
It can be broken down by project phase or deliverable
It is an important element of the scope baseline

4. What is the correct order of the scope management processes?
A.
B.
C.
D.

Define Scope, Create WBS, Collect Requirements, Scope Verification
Collect Requirements, Control Scope, Create WBS, Scope Verification
Collect Requirements, Define Scope, Create WBS, Scope Verification
Collect Requirements, Scope Baseline, Define Scope, Control Scope

5. You are managing a software project. Your team has been working for eight weeks, and
so far the project is on track. The lead programmer comes to you with a problem: there is a
work package that is causing trouble. Nobody seems to know who is responsible for it, the
accounting department does not know what cost center to bill it against, and it’s not even
clear exactly what work should be performed. Which of the following would BEST help this
situation?
A.
B.
C.
D.

Alternatives Analysis
WBS Dictionary
Scope Management Plan
Scope Verification

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exam questions

Exam Questions
6. The goal of Verify Scope is:
A.
B.
C.
D.

To inspect the scope statement for defects so that it is correct
To gain formal acceptance of the project deliverables from the sponsor and stakeholders
To get everyone in the project working together towards a common goal
To verify that all PMBOK® Guide processes are complied with

7. Historical information and lessons learned are part of:
A.
B.
C.
D.

Organizational process assets
Enterprise environmental factors
Project management information system (PMIS)
Work performance information

8. You’ve taken over as a project manager on a highway construction project, and the execution is already underway.
Your sponsor tells you that moving forward, all asphalt should be laid down with a 12” thickness. The scope
statement and the WBS call for 9” thick asphalt. What is the BEST course of action?
A.
B.
C.
D.

Look for a cheaper supplier so the cost impact is minimized
Tell the sponsor that the work is already underway, so you can’t accommodate his request
Refuse to alter the plans until the change control system has been used
Tell the team to accommodate the request immediately

9. Which of the following BEST describes the purpose of a traceability matrix?
A. It describes how WBS Dictionary entries are traced to work packages, and how work packages are decomposed
from deliverables
B. It’s used to make sure that all of the sub-plans of the Project Management Plan have been created
C. It helps you understand the source of each requirement, and how that requirement was verified in a later deliverable
D. It’s used to trace the source of every change, so that you can keep track of them through the entire Control Scope
process and verify that the change was properly implemented
10. It’s the end of execution for a large highway construction project. The work has been done, and the workers are
ready to pack up their equipment. The project manager and project sponsor have come by with specialists to check
that each requirement has been met, and that all of the work in the WBS has been performed. What process is being
done?
A.
B.
C.
D.

Control Scope
Verify Scope
Scope Testing
Define Scope

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scope management

Exam Questions
11. You have just been put in charge of a project that is already executing. While reviewing the project
documentation, you discover that there is no WBS. You check the Scope Management Plan and discover that
there should be one for this project. What is the BEST thing for you to do:
A.
B.
C.
D.

Immediately alert the sponsor and make sure the project work doesn’t stop
Stop project work and create the WBS, and don’t let work continue until it’s created
Make sure you closely manage communications to ensure the team doesn’t miss any undocumented work
Mark it down in the lessons learned so it doesn’t happen on future projects

12. A project manager on an industrial design project finds that the sponsor wants to make a change to the
scope after it has been added to the baseline, and needs to know the procedure for managing changes. What
is the BEST place to look for this information?
A.
B.
C.
D.

WBS
Scope management plan
Change request form template
Business Case

13. You have just started work on the Project Scope Statement. You are analyzing the expected deliverables,
when you discover that one of them could be delivered in three different ways. You select the best method
for creating that deliverable. What is the BEST way to describe what you are doing?
A.
B.
C.
D.

Alternatives Analysis
Decomposition
Define Scope
Stakeholder Analysis

14. You’re the project manager on a software project. Your team has only completed half of the work, when
the sponsor informs you that the project has been terminated. What is the BEST action for you to take?
A.
B.
C.
D.

Verify the deliverables produced by the team against the scope, and document any place they do not match
Call a team meeting to figure out how to spend the rest of the budget
Work with the sponsor to see if there is any way to bring the project back
Tell the team to stop working immediately

15. You are managing an industrial design project. One of your team members comes to you with a
suggestion that will let you do more work while at the same time saving the project 15% of the budget. What
is the BEST way for you to proceed?
A.
B.
C.
D.

Tell the team to make the change because it will deliver more work for less money
Refuse to make the change until a change request is documented and change control is performed
Refuse to consider the change because it will affect the baseline
Do a cost-benefit analysis and then make sure to inform the sponsor that the project scope changed

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exam questions

Exam Questions

16. You are the project manager for a telecommunications project. You are working on the project scope statement.
Which of the following is NOT included in this document?
A.
B.
C.
D.

Authorization for the project manager to work on the project
Requirements that the deliverables must meet
A description of the project objectives
The list of deliverables that must be created

17. Which of the following is NOT an input to Control Scope?
A.
B.
C.
D.

WBS Dictionary
Approved change requests
Requested changes
Project scope statement

18. Which of these processes is not a part of Scope Management?
A.
B.
C.
D.

Scope Identification
Collect Requirements
Control Scope
Scope Verification

19. You are the project manager for a new project, and you want to save time creating the WBS. Which is the BEST
way to do this?
A.
B.
C.
D.

Make decomposition go faster by cutting down the number of deliverables
Use a WBS from a previous project as a template
Don’t create the WBS Dictionary
Ask the sponsor to provide the work packages for each deliverable

20. The project manager for a design project is using the Define Scope process. Which BEST describes this?
A.
B.
C.
D.

Creating a document that lists all of the features of the product
Creating a plan for managing changes to the scope baseline
Creating a document that describes all of the work the team does to make the deliverables
Creating a graphical representation of how the phases or deliverables decompose into work packages

21. You are the project manager for a construction project. You have completed project initiation activities, and you
are now creating a document that describes processes to document the scope, decompose deliverables into work
packages, verify that all work is complete, and manage changes to the baseline. What process are you performing?
A.
B.
C.
D.

Develop Project Management Plan
Define Scope
Create WBS
Develop Project Charter

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scope management

Exam Questions
22. You are a project manager working on a project. Your sponsor wants to know who a certain work package is
assigned to, what control account to bill it against, and what work is involved. What document do you refer her
to?
A.
B.
C.
D.

Scope Management Plan
WBS
WBS Dictionary
Scope Statement

24. You are the project manager for a software project. One of the teams discovers that if they deviate from the
plan, they can actually skip one of the deliverables because it’s no longer necessary. They do the calculations,
and realize they can save the customer 10% of the cost of the project without compromising the features in the
product. They take this approach, and inform you the following week what they did during the status meeting.
What is the BEST way to describe this situation?
A.
B.
C.
D.

The project team has taken initiative and saved the customer money
A dispute is resolved in favor of the customer
The team informed the project manager of the change, but they should have informed the customer too
The team did not follow the Control Scope process

25. Which of the following BEST describes the purpose of the project scope statement?
A.
B.
C.
D.

It describes the features of the product of the project
It is created before the scope management plan
It decomposes deliverables into work packages
It describes the objectives, requirements, and deliverables of the project, and the work needed to create them

26. A project manager at a cable and networking company is gathering requirements for a project to build a new
version of their telecommunications equipment. Which of the following is NOT something that she will use?
A.
B.
C.
D.

Specific descriptions of work packages that will be developed
One-on-one interviews with the senior executives who need the new equipment for their teams
An early working model of the telecommunications equipment to help get feedback from stakeholders
Notes that she took while being “embedded” with the team that will eventually use the equipment being
developed

27. Which of the following is NOT an output of Collect Requirements?
A.
B.
C.
D.

Requirements Observations
Requirements Traceability Matrix
Requirements Documentation
Requirements Management Plan

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exam answers

Answers

Exam Questions
1. Answer: C

The work breakdown structure is all about breaking down the work that your team needs to do. The WBS is graphical
and hierarchical, not linear and unstructured. Did you notice that answer B was about product scope, not project scope?
2. Answer: A
There are two ways you can get to the right answer for this question. You can recognize that the WBS Dictionary,
Change Requests, and Accepted Deliverables are all Scope Management process outputs. (You’ll see Change
Requests in every knowledge area!) But you can also recognize that the Business Case was created by the Develop
Projct Charter which is part of the Initiating process group.
3. Answer: A
Did you recognize that answer A was describing the scope management plan? Once you know what the WBS is used
for and how to make one, questions like this make sense.
4. Answer: C
You’ll need to know what order processes come in, and one good way to do that is to think
about how the outputs of some processes are used as inputs for another. For example, you
can’t create the WBS until the scope is defined, which is why A is wrong. And you can’t do
change control until you have a baseline WBS, which is why B is wrong.
order
5. Answer: B

for Scope Verification
“ri t”
ink about how there’s noangegh the beginning of the project, so
Take a minute and th could have a scope ch
at
o! If
and Control Scope. You e first. But a change could happen late in the project, too it.
d to red
com
ed, you nee
Control Scope would
ject after the scope’s verifi
’s a major change to the pro
there

An important tactic for a lot of exam questions is to be able to recognize a particular tool, technique, input, or output
from a description. What have you learned about that tells you who is responsible for a work package, what control
account to associate with it, and describes the work associated with it? That’s a good description of the WBS Dictionary.
6. Answer: B

Inspection isn’t just done at the end of the
project. You do Scope Verification on every .
single deliverable made by you and the team

There are some questions where you’ll just have to know what a process is all about, and this is one of them. That’s
why it’s really helpful to know why Verify Scope is so helpful to you on a project. You use Verify Scope to check that all
of the work packages were completed, and get the stakeholders and sponsor to formally accept the deliverables.

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Answers

scope management

Exam Questions
7. Answer: A

It’s easy to forget that Organizational Process Assets is more than just an input. It’s a real thing that’s part of your
company. Take a second and think about what assets are in your organization that help you with carry out each
process. Get it? Good! So what is historical information, anyway? It’s stuff like reports and data that you or another
project manager wrote down on a previous project and stored in a file cabinet or a database. That’s an asset you can
use now! What are lessons learned? Those are lessons you wrote down at the end of a previous project and stuck in
a file cabinet or a database. And now those lessons are another asset you can use.

These inputs and outputs make
sense when I think about how I’d
use them on a project. Organizational
Process Assets are just things that my
organization keeps track of to help me do
my job, like information from old projects
and procedures that help me do my job.

this stuff
The PMBOK® Guide saysknowledge
e
is stored in a “corporat other word
base,” but that’s just an lder on your
for a file cabinet or a fo
network

8. Answer: C
One thing to remember about change control is that if you want to make the sponsor and stakeholders happy with
the project in the end, sometimes you have to tell them “no” right now. When you’re doing Control Scope, the most
important tool you use is the change control system. It tells you how to take an approved change and put it in place on
a project, and there’s no other way that you should ever make a change to any part of the baseline. That means that
once everyone has approved the scope statement and WBS, if you want to make any change to them, then you need
to get that change approved and put it through the change control system.
9. Answer: C
The Requirements Traceability Matrix is a tool that you use to trace each requirement back to a specific business case,
and then forward to the rest of the scope deliverables (like specific WBS work packages), as well as other parts of the
project: the product design (like specific levels in Cows Gone Wild) or test strategy (like test plans that the Ranch Hand
Games testers use to make sure that the game works).

ble
The idea is that you’re tracing a delivera
way
from its initial description all the so that
through the project through testing, verable
you can make sure that every single deli
meets all of its requirements.

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exam answers

Answers

Exam Questions
10. Answer: B

When you’re getting the sponsor and stakeholders to formally accept the results of the project, you’re doing scope
verification. There’s only one tool for it: inspection. That means carefully checking the deliverables (in this case,
what the workers built on the highway) to make sure they match the WBS.

11. Answer: B

Answer D is a good idea, but it’s not
as important as creating a new WBS.

This question is a little tricky. The most important thing about a WBS is that if your Scope Management Plan says it
should be there, then your project absolutely cannot be done without it. And a general rule is that if you ever find that
there is no WBS, you should always check the Scope Management Plan to find out why.
12. Answer: B
This is another question that is testing you on the definition of a specific document, in this case the Scope
Management Plan, which is one of the subsidiary plans of the Project Management Plan. Think about what you
use a Scope Management Plan for. It gives you specific procedures for defining the scope, breaking down the work,
verifying the deliverables, and managing scope changes—which is what this question is asking. All of the other
answers don’t have anything to do with managing changes.
13. Answer: A
Here’s another example of how there are two correct answers but only one
BEST one. Answer C is true – you are doing scope definition. But is that
really the best way to describe this situation? Alternatives analysis is part
of scope definition, and it’s a more accurate way to describe what’s going
on here.
14. Answer: A

When you look at a few ways
a deliverable and then decid to create
best one, that’s alternatives e on the
analysis.

This question is an example of how you need to rely on more than just
common sense to pass the PMP exam. All four of these answers could be
good ways to handle a terminated project, but there’s only one of those
answers that corresponds to what the PMBOK® Guide says. When a
project is terminated, you still need to complete the Verify Scope process.
That way, you can document all of the work that has been completed, and
the work that has not been completed.

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That way, if I need to
restart the project later or
reuse some of its deliverables, I’ll
know exactly where my team left
off when it ended.

Answers

scope management

Exam Questions
15. Answer: B

Are you starting to get the hang of how this change control stuff works? The baseline isn’t etched in stone, and
you need to be able to change it, but you can’t just go ahead and make changes whenever you want. You need
to document the change request and then put that request through change control. If it’s approved, then you can
update the baseline so that it incorporates the change. You defi

nitely ca
the change and inn’t just make
fo
sponsor later. All chrm the
to be approved. anges need

16. Answer: A

When a question asks you about what a particular document, input, or output contains, be on the lookout for
answers that talk about a different document. What document do you know about that gives the project manager
authorization to do the work? That’s what the project charter is for.
17. Answer: C
Sometimes Control Scope is easiest to think about if you think of it as a kind of machine that turns approved
changes into updates. It sucks in the approved changes and all of the other Scope Management stuff (the Scope
Statement, WBS, and WBS Dictionary), does all the stuff that it needs to do to update those things, and then spits
out updates. And sometimes it spits out new requested changes because when you’re making changes to the
WBS or Scope Statement you realize that you need to make even more changes.
18. Answer: A
Scope Identification is a made-up process. It
didn’t appear in this chapter, and even though it
sounds real, it’s wrong.
19. Answer: B
WBS templates are a great way to speed up
creating the WBS, and the easiest way to create
a template is to use one from a previous project.
It is not a good idea to cut out deliverables, skip
important outputs like the WBS Dictionary, or
make the sponsor do your job for you.

I think of Perform Integrated
Change Control as a machine
that turns change requests into
approved changes, and Control
Scope as the machine that turns
approved changes into updates
to the scope baseline.

a
You can also use e scope
th
template for .
management plan

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exam answers

Answers

Exam Questions
20. Answer: C

This question asked you about the Define Scope process, but all of the answers describe various outputs. Which of
these outputs matches Define Scope? Well, the main output of Define Scope is the Scope Statement, and answer
C is a good description of the scope statement.
21. Answer: A

Did you guess “Create WBS” becaus
Management process and the questioe it was a Scope
n
decomposing deliverables into work pac mentioned
kages?

This question asked you where you defined the procedures for doing all of the Scope Management Processes.
Where do you find those procedures? You find them in the Project Management Plan—specifically, the Scope
Management Plan sub-plan. And you build that in the Develop Project Management Plan process.
22. Answer: C
There’s only one document you’ve seen that shows you details of individual work packages and contains a control
account, a statement of work, and a resource assignment. It’s the WBS Dictionary.
23. Answer: D
Here’s another question where you need to know how to describe an important tool. In this case, you need to know
what the change control system is used for. Luckily, answer D is a pretty good description.

Hey, I’ll bet a good way to study for
the exam is to look at answers A, B, and C
in question 23 and figure out what each of
them is describing. It’ll be great practice
identifying an output from a description!

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Answers

scope management

Exam Questions
24. Answer: D

When you read the question, it looks like the team really helped the project, right? But think about what happened: the
team abandoned the plan, and then they made a change to the project without getting approval from the sponsor or
stakeholders. Maybe they discovered a useful shortcut. But isn’t it possible that the shortcut the team found was already
considered and rejected by the sponsor? That’s why change control is so important.

25. Answer: D

on made it sound like the team
Did you notice how the questi ntrol Scope and making changes
ng
did a good thing by ignori? Co
approved
that were never

Some questions are just definition questions. When that definition is a “Which-is-BEST” question, there could be an
answer that makes some sense, and it’s tempting to stop with it. In this case, answer A sounds like it might be right. But if
you read answer D, it’s much more accurate.
26. Answer: A
The question asked about the tools and techniques for Collect Requirements, and answer A is the only answer that has to
do with the Create WBS process. The rest of the answers were descriptions of Collect Requirements tools and techniques:
Interviews (answer B), Prototypes (answer C), and Observations (answer D).
27. Answer: A
The three outputs of Collect Requirements are Requirements Documentation, the Requirements Management Plan, and
the Requirements Traceability Matrix. “Requirements Observations” isn’t really an output.

The easiest way to make sure you get
like this right is to think about how questions
outputs are actually used later in theeach of those
project.

Keep an eye out for questions that describe an input
or output and then ask you to name it. Look at each
answer and think up own descriptions for them—one
of them will match the question.

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