1. The impact of corporate social responsibility on customer loyalty in hospitality business. (2024). Cuesta-Valio, Pedro ; Kazakov, Sergey ; Penelas-Legua, Azucena ; Gutirrez-Rodrguez, Pablo.
   In: Quality & Quantity: International Journal of Methodology.
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2. Optimizing Retailer Ordering Strategies: a Comparative Analysis of Membership and Non-Membership Systems. (2024). Meng, Zhiqing ; Xu, Lina.
   In: Journal of the Knowledge Economy.
   RePEc:spr:jknowl:v:15:y:2024:i:3:d:10.1007_s13132-023-01638-6.

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3. Does Consumer€™s Happiness and Other Emotions Signaling Affect Seller€™s Prices? Theory and Evidence From Six Field Studies. (2024). Barokas, Guy ; Sherman, Arie.
   In: SAGE Open.
   RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241241455.

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4. Quantifying the short- and long-term effects of promotional incentives in a loyalty program: Evidence from birthday rewards in a large retail company. (2024). Hoshino, Takahiro ; Nishio, Kazuki.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:81:y:2024:i:c:s0969698924002534.

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5. How do customers react to preferential treatment? An affective events theory and time-lagged survey. (2024). Lim, Weng Marc ; Rasool, Shahid ; Ul, Qurat ; Zeshan, Muhammad.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:80:y:2024:i:c:s0969698924002236.

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6. High-end fashion as a social phenomenon: Exploring the perceptions of designers and consumers. (2024). Pedro, Yael ; Correia, Sandra Maria ; Friedmann, Enav.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001735.

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7. Nitty-gritties of customer experience in metaverse retailing. (2024). Agarwal, Vaishali ; Alzeiby, Ebtesam Abdullah ; Khalil, Ashraf ; Mehrotra, Ankit.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:79:y:2024:i:c:s0969698924001723.

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8. Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context. (2024). Rohit, Kumar ; Katiyar, Gagan ; Alzeiby, Ebtesam Abdullah ; Mehrotra, Ankit ; Shankar, Amit.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:78:y:2024:i:c:s0969698924000249.

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9. Enablers and inhibitors of digital hoarding behaviour. An application of dual-factor theory and regret theory. (2024). Vinoi, Nivin ; Azad, Nasreen ; Kumar, Jitender ; Mehrotra, Ankit ; Shankar, Amit.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:77:y:2024:i:c:s096969892300396x.

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10. Holding on to your memories: Factors influencing social media hoarding behaviour. (2024). Vinoi, Nivin ; Kumar, Jitender ; Khalil, Ashraf ; Mehrotra, Ankit ; Shankar, Amit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003685.

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11. Diet or lifestyle: Consumer purchase behavior of vegan retailing. A qualitative assessment. (2024). Sharma, Veenu ; Badghish, Saeed ; Habib, Muhammad Danish ; Alghamdi, Aseel ; Mehrotra, Ankit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:76:y:2024:i:c:s0969698923003351.

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12. Role of perceived benefits of online shopping festival in vietnam: Differences between millennials and generation Z. (2023). Kim, Woo Bin ; Xie, Jiali ; Choo, Ho Jung.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002813.

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13. Over-the-top (OTT) retailing in the post pandemic world. Unveiling consumer drivers and barriers using a qualitative study. (2023). Sharma, Veenu ; Agarwal, Reeti ; Papa, Armando ; Malibari, Areej ; Mehrotra, Ankit.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:75:y:2023:i:c:s0969698923002801.

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14. Fashion and the metaverse: Clarifying the domain and establishing a research agenda. (2023). Lim, Rachel Esther ; Park, Hyejune.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:74:y:2023:i:c:s0969698923001601.

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15. Impact of minimalist practices on consumer happiness and financial well-being. (2023). Ishaq, Muhammad Ishtiaq ; Malik, Faiza.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:73:y:2023:i:c:s0969698923000802.

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16. Loyalty programs, loyalty engagement and customer engagement with the company brand: Consumer-centric behavioral psychology insights from three industries. (2023). Meyer-Waarden, Lars ; Bruwer, Johan ; Galan, Jean-Philippe.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:71:y:2023:i:c:s0969698922003058.

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17. Consequences of personalized product recommendations and price promotions in online grocery shopping. (2022). Laukkanen, Tommi ; Luongo, Milena ; Hallikainen, Heli ; Dhir, Amandeep.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:69:y:2022:i:c:s0969698922001813.

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18. Let us talk about something: The evolution of e-WOM from the past to the future. (2022). Fashami, Rahime Zaman ; Foroudi, Pantea ; Mahavarpour, Nasrin ; Akbari, Morteza ; Khodayari, Maryam.
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    RePEc:eee:jbrese:v:149:y:2022:i:c:p:663-689.

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1. Determinants of generation Z consumers’ mobile online shopping apps continuance intention to use during COVID-19 and beyond—an empirical study. (2025). Shetu, Sabakun Naher.
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2. The effects of perceived trust and psychological safety on the emotions and behaviour of hotel employees: the lens from post-COVID-19. (2025). Lei, Zhiqing ; Gan, Manrong ; Ni, Christy Ying.
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3. The impact of corporate social responsibility on customer loyalty in hospitality business. (2024). Cuesta-Valio, Pedro ; Kazakov, Sergey ; Penelas-Legua, Azucena ; Gutirrez-Rodrguez, Pablo.
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4. Hedonic Shopping Motivations and Obsessive€“Compulsive Buying on the Internet. (2024). Li, Chen ; Ali, Ayaz ; Hussain, Ashfaque.
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5. Analysis of Hedonic and Utilitarian Consumer Values Affecting the Retail Store Image in India. (2023). Raut, Umesh Ramchandra ; Pawar, Prafulla Arjun.
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6. Social Commerce and Purchase Intention: A Brief Look at the Last Decade by Bibliometrics. (2023). Dincer, Caner.
   In: Sustainability.
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7. Predicting consumers purchase intention through fast fashion mobile apps: The mediating role of attitude and the moderating role of COVID-19. (2023). Pop, Rebeka ; Dabija, Dan Cristian ; Hledik, Erika.
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8. The influence of a lockdown on consumption: An exploratory study on generation Zs consumers. (2023). Belk, Russell ; Guido, Gianluigi ; Amatulli, Cesare ; Sestino, Andrea ; Peluso, Alessandro M.
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9. Does product involvement drive consumer flow state in the AR environment? A study on behavioural responses. (2023). Vanheems, Rgine ; Viassone, Milena ; Serravalle, Francesca.
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10. Reducing waste management challenges: Empirical assessment of waste sorting intention among corporate employees in Ghana. (2023). Adu-Gyamfi, Gibbson ; Nketiah, Emmanuel ; Cudjoe, Dan ; Obuobi, Bright ; Zhu, Bangzhu ; Asamoah, Ama Nyarko ; Adjei, Mavis.
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11. Shared but unhappy? Detrimental effects of using shared products on psychological ownership and consumer happiness. (2023). Lu, Yan ; Song, Wei ; Wang, Valerie Lynette ; Zhao, Taiyang ; Zhou, Liying ; Wu, Banggang ; Chen, Zhi.
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12. Continued usage of smart wearable devices (SWDs): cross-level analysis of gamification and network externality. (2022). Hung, Shiu-Wan ; Tsai, Juin-Ming ; Lin, Guan-Ting.
    In: Electronic Markets.
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13. Consumer Loyalty and Brand Marketing Programs in an Emerging Economy: Evidence from the Automobile Industry. (2022). Nnindini, Sayibu Ibrahim ; Dankwah, Justice Boateng.
    In: Information Management and Business Review.
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14. What Drives the Digital Customer Experience and Customer Loyalty in Mobile Short-Form Video Shopping? Evidence from Douyin (TikTok). (2022). Lee, Young-Chan ; Yang, Qin.
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15. How do interactive voice assistants build brands loyalty?. (2022). Wan, Wan Khairuzaman ; Asadi, Shahla ; Maroufkhani, Parisa ; Ghobakhloo, Morteza ; Jannesari, Milad T.
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16. Increase hedonic products purchase intention through livestreaming: The mediating effects of mental imagery quality and customer trust. (2022). Wang, Jin ; Kandampully, Jay ; Xie, Fengyuan.
    In: Journal of Retailing and Consumer Services.
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17. When do AI chatbots lead to higher customer satisfaction than human frontline employees in online shopping assistance? Considering product attribute type. (2022). Ruan, Yanya ; Mezei, Jzsef.
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18. Social anxiety as a moderator in consumer willingness to accept AI assistants based on utilitarian and hedonic values. (2022). Wang, Shuman ; Yuan, Chunlin ; Zhang, Chenlei.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:65:y:2022:i:c:s0969698921004446.

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19. Customer happiness as a function of perceived loyalty program benefits - A quantile regression approach. (2022). Agarwal, Reeti ; Misra, Dheeraj ; Mehrotra, Ankit.
    In: Journal of Retailing and Consumer Services.
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20. Cashback as cash forward: The serial mediating effect of time/effort and money savings. (2022). Xu, Lina ; Roy, Abhijit.
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    RePEc:eee:jbrese:v:149:y:2022:i:c:p:30-37.

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21. Influence of emotions on purchase loyalty among child consumers: the moderating role of family communication patterns. (2021). Gerashi, Mehdi Khademi ; Fakhreddin, Farbod.
    In: Journal of Marketing Analytics.
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22. Does VR Tourism Enhance Users’ Experience?. (2021). Kim, Yonghee ; Lee, Won-Jun.
    In: Sustainability.
    RePEc:gam:jsusta:v:13:y:2021:i:2:p:806-:d:480957.

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23. A Review of Antecedents and Effects of Loyalty on Food Retailers toward Sustainability. (2021). Tian, Yating ; Kamran, Qeis.
    In: Sustainability.
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24. Muslim Travelers’ Inconvenient Tourism Experience and Self-Rated Mental Health at a Non-Islamic Country: Exploring Gender and Age Differences. (2021). Park, Su-Hyun ; Lee, Soyeun ; Han, Heesup ; Tariq, Beenish ; Ariza-Montes, Antonio ; Al-Ansi, Amr ; Vega-Muoz, Alejandro.
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25. Customer engagement behaviour on social commerce platforms: An empirical study. (2021). Ghabban, Fahad ; Che, Ab Razak ; Busalim, Abdelsalam H.
    In: Technology in Society.
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26. Online purchase intention in Chinese social commerce platforms: Being emotional or rational?. (2021). Li, Zhiwen ; Akram, Umair ; Junaid, Muhammad ; Fan, Mingyue ; Zafar, Abaid Ullah.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002356.

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27. Greater patience and monetary expenditure: How shopping with companions influences purchase decisions. (2021). Dai, YU ; Liu, Ying ; Wang, Xiaoli ; Huang, Huiying ; Gui, Dan-Yang.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:63:y:2021:i:c:s0969698921002319.

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28. Social commerce website design, perceived value and loyalty behavior intentions: The moderating roles of gender, age and frequency of use. (2021). Molinillo, Sebastian ; Aguilar-Illescas, Roco ; Anaya-Snchez, Rafael ; Libana-Cabanillas, Francisco.
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29. Analysing the drivers of customer happiness at authorized workshops and improving retention. (2021). Kumar, Anil.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:62:y:2021:i:c:s0969698921001855.

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30. Do promotion and prevention focus influence impulse buying: The role of mood regulation, shopping values, and impulse buying tendency. (2021). Parsad, Chandan ; Prashar, Sanjeev ; Vijay, Sai T ; Kumar, Mukesh.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:61:y:2021:i:c:s096969892100120x.

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31. E-retail factors for customer activation and retention: An empirical study from Indian e-commerce customers. (2021). Kumar, Vikas ; Ayodeji, Ogunmola Gabriel.
    In: Journal of Retailing and Consumer Services.
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32. Do brands make consumers happy?- A masstige theory perspective. (2021). Evia, Slaaana Stara ; Paul, Justin ; Kumar, Ajay.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:58:y:2021:i:c:s0969698920313266.

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33. The “easy win” preference: Negative consumption experiences, incompetence, and the influence on subsequent unrelated loyalty behavior. (2021). Philp, Matthew ; Pyle, Martin A.
    In: Journal of Business Research.
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34. Unpacking the complex interactions among customers in online fan pages. (2021). Olya, Hossein ; Taheri, Babak ; Farmaki, Anna.
    In: Journal of Business Research.
    RePEc:eee:jbrese:v:125:y:2021:i:c:p:164-176.

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35. The cultural impact of navigation design in global e-commerce. (2020). Broeder, Peter ; Gkogka, Anna.
    In: EconStor Open Access Articles and Book Chapters.
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36. Friendships in marketing: a taxonomy and future research directions. (2020). Singh, Ramendra ; Mishra, Prashant ; Banerji, Diptiman.
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37. Consumer Attitudes and Purchase Intentions toward Food Delivery Platform Services. (2020). Liao, Shu-Yi ; Kuo, Hung-Yu ; Chen, Han-Shen ; Liang, Chia-Hsing.
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38. Factors that influence purchase intentions in social commerce. (2020). Ki, Jin ; Sohn, Jeong Woong.
    In: Technology in Society.
    RePEc:eee:teinso:v:63:y:2020:i:c:s0160791x20303183.

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39. National versus private brand: A regulatory focus perspective. (2020). Tran, Trang P ; Guzmn, Francisco ; Blankson, Charles ; Paswan, Audhesh K.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:57:y:2020:i:c:s096969891831138x.

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40. The effects of benefit-driven commitment on usage of social media for shopping and positive word-of-mouth. (2020). Ryu, Sann ; Park, Jungkun.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:55:y:2020:i:c:s096969891931330x.

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41. Bridging the online offline gap: Assessing the impact of brands€™ social network content quality on brand awareness and purchase intention. (2020). Barakat, Karine Aoun ; Dabbous, Amal.
    In: Journal of Retailing and Consumer Services.
    RePEc:eee:joreco:v:53:y:2020:i:c:s0969698918310531.

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42. “I want to break free!” How experiences of freedom foster consumer happiness. (2020). Thomsen, Thyra Uth ; Sorensen, Elin Brandi ; Gaston-Breton, Charlotte.
    In: Journal of Business Research.
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43. Effect of Escalator Use on Mall Love among Adult Pakistani Visitors. (2020). Zaman, Sobia ; Khurshid, Asif.
    In: IBT Journal of Business Studies (JBS).
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44. Effect of Escalator Use on Mall Love among Adult Pakistani Visitors. (2020). Zaman, Sobia ; Khurshid, Asif.
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45. Examining Consumers’ Behavioral Intention in O2O Commerce from a Relational Perspective: an Exploratory Study. (2019). Mi, Chuanmin ; Zhang, Yucheng ; Xiao, Lin ; Ma, Jing.
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46. Conceptualising luxury brand attachment: scale development and validation. (2019). Lwin, Michael ; Phau, Ian ; Shimul, Anwar Sadat.
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47. Consumers€™ motives for visiting a food retailers Facebook page. (2019). Ladhari, Riadh ; Chiadmi, Nour-Eddine ; Souiden, Nizar ; Rioux, Magalie Christelle.
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48. Understanding affiliation to cashback programs: An emerging technique in an emerging country. (2019). Silva, Thas Santos ; de Paiva, Patricia ; Magalhes, Juliana Maria ; Abreu, Erico Aurlio ; de Pdua, Alexandre.
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49. Retailer–Consumer Sustainable Business Environment: How Consumers’ Perceived Benefits Are Translated by the Addition of New Retail Channels. (2018). Cai, YU ; Shakir, Muhammad Awais ; Zhu, Jing.
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50. Sustainability of Government Social Media: A Multi-Analytic Approach to Predict Citizens’ Mobile Government Microblog Continuance. (2018). Zeng, Xianwu ; Yang, Shuiqing.
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51. I virtually try it €¦ I want it ! Virtual Fitting Room: A tool to increase on-line and off-line exploratory behavior, patronage and purchase intentions. (2018). Crié, Dominique ; Beck, Marie.
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52. How vital is the role of affect on post-adoption behaviors? An examination of social commerce users. (2018). Qin, Hong ; Osatuyi, Babajide.
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53. Consumer advocacy for luxury brands. (2018). Phau, Ian ; Shimul, Anwar Sadat.
    In: Australasian marketing journal.
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54. The Role of Social Media Browsing Intention for Behavioral Outcomes of Young Consumers. (2017). Adawiyah, Wiwiek Rabiatul ; Adi, Pramono Hari ; Wihuda, Faizal.
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55. The Role of Utilitarian and Hedonic Values on Users Continued Usage and Purchase Intention in a Social Commerce Environment. (2017). Chen, Wen-Kuo ; Chang, Dong-Shang.
    In: Journal of Economics and Management.
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56. An empirical analysis of factors that influence retail website visit types. (2017). Danaher, Peter ; Sands, Sean J ; Pallant, Jason I.
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57. Satisfaction, loyalty and repatronage intentions: Role of hedonic shopping values. (2017). Atulkar, Sunil ; Kesari, Bikrant.
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58. Asymmetric effects of customer emotions on satisfaction and loyalty in a utilitarian service context. (2017). Hudson, Sarah ; Rychalski, Aude.
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59. Modern Retailers: How Intense, Engaging and Differentiating Is Their Communication on Facebook?. (2017). BALAN, CARMEN ; Blan, Carmen.
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60. Toward the development of hedonic-utilitarian measures of retail service. (2016). Bradley, Gregory T ; Lafleur, Elizabeth K.
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61. Self-expressiveness in shopping. (2016). Sirgy, Joseph M ; Tidwell, John ; Yu, Grace B ; Gurel-Atay, Eda ; Lee, Dong-Jin ; Ekici, Ahmet.
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62. A two-dimensional model of trust€“value€“loyalty in service relationships. (2015). Malhotra, Naresh K ; Yean, Joe Choon ; Alpert, Frank.
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63. Macromarketing approaches to thought development in positive marketing: Two perspectives on a research agenda for positive marketing scholars. (2015). Kilbourne, William E ; Mittelstaedt, John D ; Shultz, Clifford J.
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64. Relationship advertising: How advertising can enhance social bonds. (2015). de Waal, Timothy .
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65. Because Im worth it: The impact of given versus perceived status on preferential treatment effectiveness. (2015). de KERVILER, Gwarlann ; Pez, Virginie ; Butori, Raphaelle.
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66. Doing well while doing good? An integrative review of marketing criticism and response. (2015). Stoeckl, Verena E ; Luedicke, Marius K.
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