Ahn, J. ; Kim, J. ; Sung, Y. The effect of gender stereotypes on artificial intelligence recommendations. 2022 J. Bus. Res.. 141 50-59
Algharabat, R. ; Rana, N.P. ; Dwivedi, Y.K. ; Alalwan, A.A. ; Qasem, Z. The effect of telepresence, social presence and involvement on consumer brand engagement: an empirical study of non-profit organizations. 2018 J. Retailing Consum. Serv.. 40 139-149
- Amelia, A. ; Mathies, C. ; Patterson, P.G. Customer acceptance of frontline service robots in retail banking: a qualitative approach. 2022 J. Serv. Manag.. 33 321-341
Paper not yet in RePEc: Add citation now
- Amin, M. ; Ryu, K. ; Cobanoglu, C. ; Nizam, A. Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust. 2021 J. Hospit. Market. Manag.. 30 845-870
Paper not yet in RePEc: Add citation now
- Animesh, A. ; Pinsonneault, A. ; Yang, S.B. ; Oh, W. An odyssey into virtual worlds: exploring the impacts of technological and spatial environments on intention to purchase virtual products. 2011 MIS Q.. 789-810
Paper not yet in RePEc: Add citation now
Aw, E.C.X. ; Tan, G.W.H. ; Cham, T.H. ; Raman, R. ; Ooi, K.B. Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants. 2022 Technol. Forecast. Soc. Change. 180 -
- Balakrishnan, J. ; Dwivedi, Y.K. Conversational commerce: entering the next stage of AI-powered digital assistants. 2021 Ann. Oper. Res.. -
Paper not yet in RePEc: Add citation now
- Bao, Z. ; Wang, D. Examining consumer participation on brand microblogs in China: perspectives from elaboration likelihood model, commitment-trust theory and social presence. 2021 J. Res. Indian Med.. 15 10-29
Paper not yet in RePEc: Add citation now
- Bartneck, C. ; Kulić, D. ; Croft, E. ; Zoghbi, S. Measurement instruments for the anthropomorphism, animacy, likeability, perceived intelligence, and perceived safety of robots. 2009 International Journal of Social Robotics. 1 71-81
Paper not yet in RePEc: Add citation now
- Bharadwaj, N. ; Ballings, M. ; Naik, P.A. ; Moore, M. ; Arat, M.M. A new livestream retail analytics framework to assess the sales impact of emotional displays. 2022 J. Market.. 86 27-47
Paper not yet in RePEc: Add citation now
Blut, M. ; Wang, C. ; Wünderlich, N.V. ; Brock, C. Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI. 2021 J. Acad. Market. Sci.. 49 632-658
- Chen, C.D. ; Zhao, Q. ; Wang, J.L. How livestreaming increases product sales: role of trust transfer and elaboration likelihood model. 2022 Behav. Inf. Technol.. 41 558-573
Paper not yet in RePEc: Add citation now
- Chen, H. ; Chen, H. ; Tian, X. The dual-process model of product information and habit in influencing consumers' purchase intention: the role of live streaming features. 2022 Electron. Commer. Res. Appl.. 53 -
Paper not yet in RePEc: Add citation now
- Chen, J. ; Liao, J. Antecedents of viewers' live streaming watching: a perspective of social presence theory. 2022 Front. Psychol.. 13 -
Paper not yet in RePEc: Add citation now
- Chen, J.S. ; Tran-Thien-Y, L. ; Florence, D. Usability and responsiveness of artificial intelligence chatbot on online customer experience in e-retailing. 2021 Int. J. Retail Distrib. Manag.. 49 1512-1531
Paper not yet in RePEc: Add citation now
- Cheng, X. ; Zhang, X. ; Cohen, J. ; Mou, J. Human vs. AI: understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms. 2022 Inf. Process. Manag.. 59 -
Paper not yet in RePEc: Add citation now
- Chong, H.X. ; Hashim, A.H. ; Osman, S. ; Lau, J.L. ; Aw, E.C.X. The Future of E-Commerce? Understanding Livestreaming Commerce Continuance Usage. 2022 International Journal of Retail & Distribution Management:
Paper not yet in RePEc: Add citation now
Chung, M. ; Ko, E. ; Joung, H. ; Kim, S.J. Chatbot e-service and customer satisfaction regarding luxury brands. 2020 J. Bus. Res.. 117 587-595
- CNNIC The 49th Statistical Report on China's Internet Development. 2022 :
Paper not yet in RePEc: Add citation now
Cowan, K. ; Spielmann, N. ; Horn, E. ; Griffart, C. Perception is reality… How digital retail environments influence brand perceptions through presence. 2021 J. Bus. Res.. 123 86-96
- Dijkstra, T.K. ; Henseler, J. Consistent partial least squares path modeling. 2015 MIS Q.. 39 297-316
Paper not yet in RePEc: Add citation now
- Ellegaard, C. Interpersonal attraction in buyer-supplier relationships: a cyclical model rooted in social psychology. 2012 Ind. Market. Manag.. 41 1219-1227
Paper not yet in RePEc: Add citation now
- Fang, J. ; Chen, L. ; Wen, C. ; Prybutok, V.R. Co-viewing experience in video websites: the effect of social presence on e-loyalty. 2018 Int. J. Electron. Commer.. 22 446-476
Paper not yet in RePEc: Add citation now
- Fei, M. ; Tan, H. ; Peng, X. ; Wang, Q. ; Wang, L. Promoting or attenuating? An eye-tracking study on the role of social cues in e-commerce livestreaming. 2021 Decis. Support Syst.. 142 -
Paper not yet in RePEc: Add citation now
- Fornell, C. ; Larcker, D.F. Evaluating structural equation models with unobservable variables and measurement error. 1981 J. Market. Res.. 18 39-50
Paper not yet in RePEc: Add citation now
- Fu, C. ; Yoshikawa, Y. ; Iio, T. ; Ishiguro, H. Sharing experiences to help a robot present its mind and sociability. 2021 International Journal of Social Robotics. 13 341-352
Paper not yet in RePEc: Add citation now
- Gao, W. ; Liu, Y. ; Liu, Z. ; Li, J. How does presence influence purchase intention in online shopping markets? An explanation based on self-determination theory. 2018 Behav. Inf. Technol.. 37 786-799
Paper not yet in RePEc: Add citation now
- Gao, X. ; Xu, X.Y. ; Tayyab, S.M.U. ; Li, Q. How the live streaming commerce viewers process the persuasive message: an ELM perspective and the moderating effect of mindfulness. 2021 Electron. Commer. Res. Appl.. 49 -
Paper not yet in RePEc: Add citation now
- Guo, J. ; Li, Y. ; Xu, Y. ; Zeng, K. How live streaming features impact consumers' purchase intention in the context of cross-border e-commerce? A research based on SOR theory. 2021 Front. Psychol.. 12 -
Paper not yet in RePEc: Add citation now
Guo, Y. ; Zhang, K. ; Wang, C. Way to success: understanding top streamer's popularity and influence from the perspective of source characteristics. 2022 J. Retailing Consum. Serv.. 64 -
- Hair, J.F. ; Hult, G.T.M. ; Ringle, C.M. ; Sarstedt, M. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2021 Sage Publications:
Paper not yet in RePEc: Add citation now
Han, S.L. ; An, M. ; Han, J.J. ; Lee, J. Telepresence, time distortion, and consumer traits of virtual reality shopping. 2020 J. Bus. Res.. 118 311-320
- Henseler, J. ; Ringle, C.M. ; Sarstedt, M. A new criterion for assessing discriminant validity in variance-based structural equation modeling. 2015 J. Acad. Market. Sci.. 43 115-135
Paper not yet in RePEc: Add citation now
- Henseler, J. ; Ringle, C.M. ; Sarstedt, M. Testing measurement invariance of composites using partial least squares. 2016 Int. Market. Rev.. 33 405-431
Paper not yet in RePEc: Add citation now
- Hou, F. ; Guan, Z. ; Li, B. ; Chong, A.Y.L. Factors influencing people's continuous watching intention and consumption intention in live streaming: evidence from China. 2020 Internet Res.. 30 141-163
Paper not yet in RePEc: Add citation now
Hu, Q. ; Lu, Y. ; Pan, Z. ; Gong, Y. ; Yang, Z. Can AI artifacts influence human cognition? The effects of artificial autonomy in intelligent personal assistants. 2021 Int. J. Inf. Manag.. 56 -
- iiMedia Research . 2022 :
Paper not yet in RePEc: Add citation now
Jiang, C. ; Rashid, R.M. ; Wang, J. Investigating the role of social presence dimensions and information support on consumers' trust and shopping intentions. 2019 J. Retailing Consum. Serv.. 51 263-270
- Kim, J.H. ; Kim, M. ; Park, M. ; Yoo, J. How interactivity and vividness influence consumer virtual reality shopping experience: the mediating role of telepresence. 2021 J. Res. Indian Med.. 15 502-525
Paper not yet in RePEc: Add citation now
- Kim, T. ; Sung, Y. ; Moon, J.H. Effects of brand anthropomorphism on consumer-brand relationships on social networking site fan pages: the mediating role of social presence. 2020 Telematics Inf.. 51 -
Paper not yet in RePEc: Add citation now
- LeadLeo, . 2021 :
Paper not yet in RePEc: Add citation now
- Ledbetter, A.M. ; Meisner, C. Extending the personal branding affordances typology to parasocial interaction with public figures on social media: social presence and media multiplexity as mediators. 2021 Comput. Hum. Behav.. 115 -
Paper not yet in RePEc: Add citation now
Li, Y. ; Li, X. ; Cai, J. How attachment affects user stickiness on live streaming platforms: a socio-technical approach perspective. 2021 J. Retailing Consum. Serv.. 60 -
- Li, Y. ; Peng, Y. What drives gift-giving intention in live streaming? The perspectives of emotional attachment and flow experience. 2021 Int. J. Hum. Comput. Interact.. 37 1317-1329
Paper not yet in RePEc: Add citation now
- Liang, H. ; Saraf, N. ; Hu, Q. ; Xue, Y. Assimilation of enterprise systems: the effect of institutional pressures and the mediating role of top management. 2007 MIS Q.. 31 59-87
Paper not yet in RePEc: Add citation now
- Liao, J. ; Chen, K. ; Qi, J. ; Li, J. ; Irina, Y.Y. Creating immersive and parasocial live shopping experience for viewers: the role of streamers’ interactional communication style. 2023 J. Res. Indian Med.. 17 140-155
Paper not yet in RePEc: Add citation now
Lim, X.J. ; Cheah, J.H. ; Ng, S.I. ; Basha, N.K. ; Liu, Y. Are men from Mars, women from Venus? Examining gender differences towards continuous use intention of branded apps. 2021 J. Retailing Consum. Serv.. 60 -
- Lindell, M.K. ; Whitney, D.J. Accounting for common method variance in cross-sectional research design. 2001 J. Appl. Psychol.. 86 114-121
Paper not yet in RePEc: Add citation now
- Liu, X. ; Wang, D. ; Gu, M. ; Yang, J. Research on the influence mechanism of anchors' professionalism on consumers' impulse buying intention in the livestream shopping scenario. 2022 Enterprise Inf. Syst.. -
Paper not yet in RePEc: Add citation now
Lo, P.S. ; Dwivedi, Y.K. ; Tan, G.W.H. ; Ooi, K.B. ; Aw, E.C.X. ; Metri, B. Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis. 2022 J. Bus. Res.. 147 325-337
- Lu, B. ; Chen, Z. Live streaming commerce and consumers' purchase intention: an uncertainty reduction perspective. 2021 Inf. Manag.. 58 -
Paper not yet in RePEc: Add citation now
- Ma, Y. Elucidating determinants of customer satisfaction with live-stream shopping: an extension of the information systems success model. 2021 Telematics Inf.. 65 -
Paper not yet in RePEc: Add citation now
- Ma, Y. ; Cao, Y. ; Li, L. ; Zhang, J. ; Clement, A.P. Following the flow: exploring the impact of mobile technology environment on user's virtual experience and behavioral response. 2021 Journal of Theoretical and Applied Electronic Commerce Research. 16 170-187
Paper not yet in RePEc: Add citation now
Mao, Z. ; Du, Z. ; Yuan, R. ; Miao, Q. Short-term or long-term cooperation between retailer and MCN? New launched products sales strategies in live streaming e-commerce. 2022 J. Retailing Consum. Serv.. 67 -
- Mehrabian, A. ; Russell, J.A. An Approach to Environmental Psychology. 1974 The MIT Press:
Paper not yet in RePEc: Add citation now
- Miao, F. ; Kozlenkova, I.V. ; Wang, H. ; Xie, T. ; Palmatier, R.W. An emerging theory of avatar marketing. 2022 J. Market.. 86 67-90
Paper not yet in RePEc: Add citation now
Nadeem, W. ; Khani, A.H. ; Schultz, C.D. ; Adam, N.A. ; Attar, R.W. ; Hajli, N. How social presence drives commitment and loyalty with online brand communities? The role of social commerce trust. 2020 J. Retailing Consum. Serv.. 55 -
Nagel, D.M. ; Giunipero, L. ; Jung, H. ; Salas, J. ; Hochstein, B. Purchaser perceptions of early phase supplier relationships: the role of similarity and likeability. 2021 J. Bus. Res.. 128 174-186
Nikhashemi, S.R. ; Knight, H.H. ; Nusair, K. ; Liat, C.B. Augmented reality in smart retailing: a (n)(A) Symmetric Approach to continuous intention to use retail brands' mobile AR apps. 2021 J. Retailing Consum. Serv.. 60 -
- Ongsakul, V. ; Ali, F. ; Wu, C. ; Duan, Y. ; Cobanoglu, C. ; Ryu, K. Hotel website quality, performance, telepresence and behavioral intentions. 2020 Tourism Rev.. 76 681-700
Paper not yet in RePEc: Add citation now
Otterbring, T. Peer presence promotes popular choices: a “Spicy” field study on social influence and brand choice. 2021 J. Retailing Consum. Serv.. 61 -
- Ou, C.X. ; Pavlou, P.A. ; Davison, R.M. Swift guanxi in online marketplaces: the role of computer-mediated communication technologies. 2014 MIS Q.. 38 209-230
Paper not yet in RePEc: Add citation now
Park, H.J. ; Lin, L.M. The effects of match-ups on the consumer attitudes toward internet celebrities and their live streaming contents in the context of product endorsement. 2020 J. Retailing Consum. Serv.. 52 -
- Pauw, L.S. ; Sauter, D.A. ; van Kleef, G.A. ; Lucas, G.M. ; Gratch, J. ; Fischer, A.H. The avatar will see you now: support from a virtual human provides socio-emotional benefits. 2022 Comput. Hum. Behav.. 136 -
Paper not yet in RePEc: Add citation now
Prentice, C. ; Han, X.Y. ; Hua, L.L. ; Hu, L. The influence of identity-driven customer engagement on purchase intention. 2019 J. Retailing Consum. Serv.. 47 339-347
- Pulles, N.J. ; Hartman, P. Likeability and its effect on outcomes of interpersonal interaction. 2017 Ind. Market. Manag.. 66 56-63
Paper not yet in RePEc: Add citation now
Qing, T. ; Haiying, D. How to achieve consumer continuance intention toward branded apps—from the consumer-brand engagement perspective. 2021 J. Retailing Consum. Serv.. 60 -
- Rodríguez Torrico, P. ; San Martín Gutiérrez, S. ; San José Cabezudo, R. The role of omnichannel tendency in digital information processing. 2020 Online Inf. Rev.. 44 1347-1367
Paper not yet in RePEc: Add citation now
- Short, J. ; Williams, E. ; Christie, B. The Social Psychology of Telecommunications. 1976 Wiley: London; New York
Paper not yet in RePEc: Add citation now
Soderlund, M. ; Oikarinen, E.L. ; Tan, T.M. The happy virtual agent and its impact on the human customer in the service encounter. 2021 J. Retailing Consum. Serv.. 59 -
Song, C.S. ; Kim, Y.K. ; Jo, B.W. ; Park, S.H. Trust in humanoid robots in footwear stores: a large-N crisp-set qualitative comparative analysis (csQCA) model. 2022 J. Bus. Res.. 152 251-264
- Song, S. ; Zhao, Y.C. ; Yao, X. ; Ba, Z. ; Zhu, Q. Short video apps as a health information source: an investigation of affordances, user experience and users' intention to continue the use of TikTok. 2021 Internet Res.. 31 2120-2142
Paper not yet in RePEc: Add citation now
- Spatola, N. ; Kühnlenz, B. ; Cheng, G. Perception and evaluation in human-robot interaction: the human-robot interaction evaluation scale (HRIES)—a multicomponent approach of anthropomorphism. 2021 International Journal of Social Robotics. 13 1517-1539
Paper not yet in RePEc: Add citation now
- Steuer, J. Defining virtual reality: dimensions determining telepresence. 1992 J. Commun.. 42 73-93
Paper not yet in RePEc: Add citation now
- Sun, W. ; Gao, W. ; Geng, R. The impact of the interactivity of internet celebrity anchors on consumers' purchase intention. 2021 Front. Psychol.. 4838 -
Paper not yet in RePEc: Add citation now
- Sun, Y. ; Shao, X. ; Li, X. ; Guo, Y. ; Nie, K. How live streaming influences purchase intentions in social commerce: an IT affordance perspective. 2019 Electron. Commer. Res. Appl.. 37 -
Paper not yet in RePEc: Add citation now
- Tan, S.M. ; Liew, T.W. Designing embodied virtual agents as product specialists in a multi-product category E-commerce: the roles of source credibility and social presence. 2020 Int. J. Hum. Comput. Interact.. 36 1136-1149
Paper not yet in RePEc: Add citation now
Tong, X. ; Chen, Y. ; Zhou, S. ; Yang, S. How background visual complexity influences purchase intention in live streaming: the mediating role of emotion and the moderating role of gender. 2022 J. Retailing Consum. Serv.. 67 -
Tuncer, I. The relationship between IT affordance, flow experience, trust, and social commerce intention: an exploration using the SOR paradigm. 2021 Technol. Soc.. 65 -
- van Pinxteren, M.M. ; Wetzels, R.W. ; Rüger, J. ; Pluymaekers, M. ; Wetzels, M. Trust in humanoid robots: implications for services marketing. 2019 J. Serv. Market.. 33 507-518
Paper not yet in RePEc: Add citation now
Wongkitrungrueng, A. ; Assarut, N. The role of live streaming in building consumer trust and engagement with social commerce sellers. 2020 J. Bus. Res.. 117 543-556
- Wongkitrungrueng, A. ; Dehouche, N. ; Assarut, N. Live streaming commerce from the sellers' perspective: implications for online relationship marketing. 2020 J. Market. Manag.. 36 488-518
Paper not yet in RePEc: Add citation now
- Xu, X. ; Huang, D. ; Shang, X. Social presence or physical presence? Determinants of purchasing behaviour in tourism live-streamed shopping. 2021 Tourism Manag. Perspect.. 40 -
Paper not yet in RePEc: Add citation now
- Xue, J. ; Liang, X. ; Xie, T. ; Wang, H. See now, act now: how to interact with customers to enhance social commerce engagement?. 2020 Inf. Manag.. 57 -
Paper not yet in RePEc: Add citation now
- Ye, S. ; Lei, S.I. ; Shen, H. ; Xiao, H. Social presence, telepresence and customers' intention to purchase online peer-to-peer accommodation: a mediating model. 2020 J. Hospit. Tourism Manag.. 42 119-129
Paper not yet in RePEc: Add citation now
- Yoganathan, V. ; Osburg, V.S. ; Kunz, W.H. ; Toporowski, W. Check-in at the Robo-desk: effects of automated social presence on social cognition and service implications. 2021 Tourism Manag.. 85 -
Paper not yet in RePEc: Add citation now
- Zhang, M. ; Liu, Y. ; Wang, Y. ; Zhao, L. How to retain customers: understanding the role of trust in live streaming commerce with a socio-technical perspective. 2022 Comput. Hum. Behav.. 127 -
Paper not yet in RePEc: Add citation now
- Zhang, M. ; Sun, L. ; Qin, F. ; Wang, G.A. E-service quality on live streaming platforms: swift guanxi perspective. 2021 J. Serv. Market.. 35 312-324
Paper not yet in RePEc: Add citation now
Zheng, R. ; Li, Z. ; Na, S. How customer engagement in the live-streaming affects purchase intention and customer acquisition, E-tailer’s perspective. 2022 J. Retailing Consum. Serv.. 68 -
- Zhou, R. ; Tong, L. A study on the influencing factors of consumers' purchase intention during livestreaming e-commerce: the mediating effect of emotion. 2022 Front. Psychol.. 13 -
Paper not yet in RePEc: Add citation now
- Zhu, L. ; Li, H. ; Nie, K. ; Gu, C. How do anchors' characteristics influence consumers' behavioural intention in livestream shopping? A moderated chain-mediation explanatory model. 2021 Front. Psychol.. 12 -
Paper not yet in RePEc: Add citation now
- Zou, W. ; Hu, X. ; Pan, Z. ; Li, C. ; Cai, Y. ; Liu, M. Exploring the relationship between social presence and learners' prestige in MOOC discussion forums using automated content analysis and social network analysis. 2021 Comput. Hum. Behav.. 115 -
Paper not yet in RePEc: Add citation now