1. Reputation vs. price: Sequential recommendations based on cue diagnosticity theory. (2025). Tian, Jin ; Li, Minqiang ; Guo, Wenhao.
   In: Journal of Retailing and Consumer Services.
   RePEc:eee:joreco:v:83:y:2025:i:c:s0969698924004533.

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49. User trust in artificial intelligence: A comprehensive conceptual framework. (2022). Wibowo, Santoso ; Yang, Rongbin.
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51. When do consumers prefer AI-enabled customer service? The interaction effect of brand personality and service provision type on brand attitudes and purchase intentions. (2022). Hu, Jing ; Yang, Chen.
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52. Leveraging Artificial Intelligence in Marketing for Social Good—An Ethical Perspective. (2022). Hermann, Erik.
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53. An investigation of self-service technology usage during the COVID-19 pandemic: The changing perceptions of ‘self’ and technologies. (2022). Wong, Yiik Diew ; Wang, Xueqin ; Sun, Shanshan ; Yuen, Kum Fai.
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54. AI-enabled talent training for the cross-cultural news communication talent. (2022). Shen, Guorong.
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55. Alexa, whats on my shopping list? Transforming customer experience with digital voice assistants. (2022). Cham, Tat-Huei ; Raman, Ramakrishnan ; Ooi, Keng-Boon ; Tan, Garry Wei-Han ; Aw, Eugene Cheng-Xi.
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56. Conversational commerce: Do biased choices offered by voice assistants’ technology constrain its appropriation?. (2022). Rabassa, Valerie ; Sabri, Ouidade ; Spaletta, Claire.
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58. Frontline healthcare providers’ behavioural intention to Internet of Things (IoT)-enabled healthcare applications: A gender-based, cross-generational study. (2022). Alraja, Mansour.
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59. Social anxiety as a moderator in consumer willingness to accept AI assistants based on utilitarian and hedonic values. (2022). Wang, Shuman ; Yuan, Chunlin ; Zhang, Chenlei.
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60. Detecting fake reviews through topic modelling. (2022). Kumar, Satish ; Kazancoglu, Yigit ; Birim, Ule Ozturk ; Mangla, Sachin Kumar ; Kahraman, Aysun.
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63. The Role of Experience in the Digital Age and Its Purpose in the Value Creation Process. (2021). Nazmuz, S M.
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64. A push–pull–mooring view on technology-dependent shopping under social distancing: When technology needs meet health concerns. (2021). Wong, Yiik Diew ; Wang, Xueqin ; Yuen, Kum Fai ; Liu, Feng.
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