Enterprise computing and social networking
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Web 2.0 tools like social networking, blogs, wikis, and mashups have become primary forms of communication and collaboration in the enterprise. A survey found that 54% of respondents use Web 2.0 technologies for work and 64% said coworkers use social networking at work. While Web 2.0 includes various collaboration tools, social networking sites specifically help companies develop their brand and drive marketing initiatives in a more outward facing manner. The goal of Web 2.0 tools is to foster productive behavior among employees, customers, and partners through efficient communication and sharing of knowledge.
Enterprise computing and social networking
- 1. Enterprise computing and Social n/w
- 2. social networking eclipsed e-mail as the primary form of communication in the online world
- 3. Frost and Sullivan Survey 54% of all respondents use Web2.0 technologies for professional use
- 4. 64% of enterprise respondents said their fellow employees use social networking tools at workFacebook is everywhere, so is Twitter and Linkedin and about a million others.
- 5. The goalthe key hallmark of Web 2.0 is efficiency for end users, and the ultimate goal is to use technology like Ajax, rich Internet applications, blogs, wikis, and social networks to foster productive, advantageous behavior among employees, customers, partners, and other networks such as Social Computing, the Information Workplace, and collective intelligence.
- 6. Web 2.0 is the broader category, and it includes a variety of tools including wikis, blogs, team spaces, profile capabilities, advanced search, and social networking sites like Facebook, Linked In and Twitter.
- 7. The 2 category of tools are different
- 8. Web 2.0 toolsallow employees to collaborate hands-on on projects, documentation and collateral. They also allow them to share institutional knowledge and identify skills and expertise within their organizations. For most companies, these tools have a real and immediate impact on the bottom line, because they enable faster, better collaboration—and, as a result, better and faster decision making, too.
- 9. Social networking sitesthey help companies develop and track their brand in the larger world drive corporate marketing initiatives.this'san outbound, customer-facing function
- 10. Web 2.0 is about the tools of communication and social networking websites are the medium of communicating
- 11. Mash Upaggregate and stitch together third-party data.Thought #1 : Mash google map with CRMThought #2 : Mash Event with calendarThought#3:Thought#4:
- 12. Tagging…tag clodUser generated keywords for definitionThought #1 : Tag cloud in portalThought #2 : Tag cloud in KMThought#3: Tag cloud in ERPThought#4: Tag cloud in DMS
- 13. WikiWebsite that allows for easy creation and sharing of contentThought #1 : Online project managementThought #2 : KMThought#3:Thought#4:
- 14. RSS Feedfamily of web feed formats used to publish frequently updated worksThought #1 : in ERPThought #2 :Thought#3:Thought#4:
- 15. Social networkingPeople you may know algorithmThought #1 : CRM for intuitive prediction Thought #2 : Thought#3:Thought#4:
- 16. BlogsEditable online journalThought #1 : product releaseThought #2 : bolt onThought#3: new service areasThought#4:
- 17. Bookmarking Tagging content and making it available onlineThought #1 :Thought #2 :Thought#3:Thought#4:
- 18. Let us see what some others are doing
Editor's Notes
- #10: Ask why communication is so important – it engages customer, drives sales, engages employee drives productivity